Brand Certified
Wendy's
3.5(1997 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
111 Nw West White Rd, San Antonio, TX
78219, United States
Certified by Wendy's • Mar 01, 2026
(210) 428-6164
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/san-antonio/111-nw-west-white-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,997 reviews
5 stars
754
4 stars
400
3 stars
329
2 stars
148
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees arguing and showing a lack of respect towards customers.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food poisoning.
Cleanliness
The restaurant was frequently described as dirty, with complaints about sticky floors, unclean condiment stations, and unsanitary food handling practices.
Service Speed
Customers consistently noted long wait times in both the drive-thru and inside the restaurant, with some experiencing delays of over 30 minutes.
Positive Experiences
Despite the negative feedback, a few customers praised specific staff members for their excellent service and the cleanliness of the dining area.
- TAthomas alcorn3 days ago1.0Ordered a Dave’s double meal, in the drive through they asked me to pull up. I waited. Then they associate came out side twice and asked if I ordered the Dave’s double. Waiting for 30 mins got my food and checked it it was cold! Went inside the guy said I cannot make you another!!! This place is dirty with no care in the world!! Disappointed and disgusted. Rude
- YMYazmin MoranFeb 20, 20261.0Son unas mugres pa atender nos discriminaron solo por hablar español no nos quisieron atender pésimo servício MUY PÉSIMO
- JRjames robbinsFeb 16, 20261.0Completely rude and unable to deliver food or a refund. Priscilla was confrontational and rude. Just drive by it and save yourself the trouble
- TVTroll VaderFeb 9, 20261.0Woman manager rude as hell to employees and customers. Seems like she hates her job. Full of attitude and just depressing. Burger was cold and seems like she doesn't care 3:30pm monday 02-09-26
- NCNichole CleggJan 15, 20265.0FreshFo0d,Service was slow, thou was fresh... it was good... glad to see a relic model of wendys og building still in operation with the Ole sun room style attached to it, I will all ways remember her that was... on Bandera they have with one a real caboose... thou land ownership changed you might still be able to see her... from the highway... just beyond Jim's headed out of town... miss the old Handycockfabric(s)... that was back there if not just back there... by the old spot TacoCob/cab.anna... was... Sincerely, NAC-WAITS
Frequently Asked Questions About Wendy's
Is Nw West White Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's location at 111 NW West White Rd in San Antonio open 24/7?
Yes, this Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru service.
Does this Wendy's offer drive-thru and delivery options?
Yes, this Wendy's offers 24/7 drive-thru service and delivery where available through their app or order website.
Can I order Wendy's food through a mobile app?
Yes, you can order from Wendy's using their official app available on the Apple App Store or through their website order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be viewed online at the Wendy's menu website or mobile app after selecting this location.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, or directly call this location at (210) 428-6164. Feedback can also be submitted through their online Customer Satisfaction Survey.
Are there any hotels near this Wendy's in San Antonio where travelers can stay?
Yes, several hotels are nearby including Roadway Inn, Red Roof Inn San Antonio E, Motel 6, Hyatt Hotel San Antonio, Americas Best Value Inn, and HomeTowne Studios San Antonio branches. These could be convenient for travelers looking to grab a meal at Wendy's nearby their accommodation.
What nearby dining options are available near Wendy's if I want to try other types of food?
Nearby dining options include El Jacalito Mexican Restaurant for Mexican cuisine and La Playa Seafood Restaurant for seafood and Mexican dishes, providing a variety of flavors to enjoy before or after visiting Wendy's.
Are there any gas stations or convenience stores near Wendy's?
Yes, Chevron, Exxon, Speedy Stop, and 7-Eleven are nearby gas stations and convenience stores. They can be convenient stops for fuel or snacks when visiting Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website