Brand Certified
Wendy's
2.9(497 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
11652 Bandera Rd, San Antonio, TX
78250, United States
Certified by Wendy's • Mar 01, 2026
(210) 428-6166
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/san-antonio/11652-bandera-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
2.9
497 reviews
5 stars
159
4 stars
66
3 stars
45
2 stars
33
1 star
194
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional service, with long wait times and incorrect orders being common issues.
Food Quality
Many reviews highlighted cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with the freshness and presentation of their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including sticky floors and dirty dining areas, contributing to a negative dining experience.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported a lack of engagement and care from the staff, leading to frustration.
- LDLinda DJan 8, 20262.08 out of 10 times they do well in drive thru. But today I was expecting the same service in person. They workers were so lost in their daily job I feel so bad for the company why can’t talk find better people to work there…. I literally waited 10 minutes to be taken my order while some girl wa trying to figure out why another worker made a burger? Idk I was very disgruntled, I had to leave and avoid any issues.
- MFMarco FernandezJan 6, 20261.0This place is horrible. Rude service and will blame you for THEM forgetting your food in the bag.
- EVEddie VillarrealDec 31, 20252.0Workers taking order was very rude! Poor Wendy's! Use to be good!
- TCTy ClaytonDec 20, 20251.0Literally avoid this place like the plague. The floors in the establishment are sticky - use better cleaning chemicals. I don't blame the employees here, they don't make enough money to be held accountable for this locations lack of standards. Its honestly sad and the store manager should feel ashamed of themselves. When I went inside to get my order a roach was walking around like he owned the place. News flash for you store manager if you are reading this "im sure you won't because you don't care" the amount of shame you should feel "if your able to" should be insurmountable, im not calling you out to make you feel bad, im calling you up to your potential - because this place is pathetic.
- THTony HerreraDec 19, 20251.0Food was good the cashier was nice just did not appreciate the manager yelling at the lobby cashier to the point we could hear him through drive thru I understand mistakes happen but to be scolded that way in front of customers is highly unprofessional and corporate may need to step in if that’s how the staff is being treated
Frequently Asked Questions About Wendy's
Is 11652 Bandera Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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