Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
487 reviews
5 stars
158
4 stars
66
3 stars
45
2 stars
32
1 star
186
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted extremely slow service, with long wait times in both drive-thru and dine-in.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, including cold fries and undercooked burgers.
Customer Service
While some staff were noted as friendly, many reviews mentioned rude or unhelpful service, particularly from management.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
- NNNathanNov 14, 20251.0I ordered the $8 JBC meal deal and 6pc spicy nuggets but neither of my burgers had bacon nor did I get my nuggets, plus I had to wait at the window for a while just for them to get my order wrong.
- AWAlmonte WeddingNov 9, 20251.0Ordered online for the drive through and after pulling up to order and waiting for a few minutes I left to walk into the store. When I walked in, an employee was on the floor in a corner of the lobby cuddling with what im assuming was his girlfriend, but I couldn't tell if she was an employee as well. I walk to the counter and the guy worker who was on the floor takes his time getting up and coming to the counter. The, what im assuming is the manager walks out from the back, (he wasnt wearing a single thing that indicated he worked there) and he starts taking over the whole order and begins making the food. The floor guy employee sorta walks around and starts my fries but eventually goes back and rejoins the woman STILL ON THE FLOOR (she was on her phone and didnt look like she was hurt but more upset I was there) I got a "have a good day love" which usually wouldn't bother me but the whole situation had me very uncomfortable. (This was at 10:30ish at night and nobody else was around). They didnt give an apology or offer to make up for the wait time or what... well frankly what felt like walking in on a couple in the bedroom. The manager went back to the office after he gave me my food. What.the.hell. OH AND MY FRIES WERE COLD
- HPHayley PinedaNov 5, 20252.0My coworker got food for us in the drive-thru and when he came back i bit into my burger and the bun was really hard like it had been sitting out and they didn’t bother to give him his receipt. So i went over and reordered the food and i checked the food they had already forgotten my burger and nuggets. They need a better manager and when i looked into my reorder burger it was really pink for a small patty. Please do better, not ordering here ever again
- SSsummer summerOct 28, 20251.0Can't get a mobile order right. Brought our food out wrong let them know. They took it back and still came back with the wrong order. Waste of money and time.
- M4Mantu 451-MSep 22, 20254.0Didnt have a huge issue with anything but im not sure if i had my order taken by someone new or if she was just really shy. I tried to ask a question about a coupon from the app to get 2$ off my order because i wasn't sure if it would apply to my order. She kinda just went silent and then told me how much my order cost like i hadn't said anything. I eventually got her to scan it and got my 2 dollars but that was definitely not how you deal with a customers question. Even if you dont know the answer either find soneone who can or make an effort to figure it out yourself.
Frequently Asked Questions About Wendy's
Is 11652 Bandera Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 428-6166.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 11652 Bandera Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 11652 Bandera Rd?
This Wendy's location is open daily from 9:00 AM to 12:00 AM (midnight).
Does this Wendy's offer drive-thru service?
Yes, the drive-thru is open every day from 9:00 AM to 12:00 AM.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for pickup, delivery, or drive-thru.
Is breakfast available at this Wendy's location?
Yes, this Wendy's serves breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Bandera Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 11652 Bandera Rd?
You can call them directly at (210) 428-6166 or reach Wendy's Customer Care through their contact page or live chat.
Are credit cards accepted for payment at this Wendy’s?
Yes, major credit cards including American Express, Discover, Mastercard, and Visa are accepted here.
What nearby places can I visit before or after dining at Wendy's?
You can visit nearby places like Bath & Body Works for shopping, Urban Air Adventure Park for recreation, or Torchy's Tacos for more dining options.
Is there an ATM or bank near this Wendy's location?
Yes, there's a Bank of America and HEB ATMs nearby for your convenience.
Where can I fuel up near Wendy's on Bandera Rd?
You can fuel your vehicle at the nearby H-E-B Fuel and Heb Gas Station convenience stores.