Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
495 reviews
5 stars
158
4 stars
66
3 stars
45
2 stars
33
1 star
193
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including sticky floors and dirty bathrooms.
Service Quality
Service was frequently described as slow and unprofessional, with instances of rude staff and poor management.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and food served cold or stale.
Food Quality
Food quality was inconsistent, with reports of cold, hard, or improperly prepared items.
Customer Experience
Overall customer experience was negative, with many expressing frustration over long wait times and lack of attention from staff.
- LDLinda D4 days ago2.08 out of 10 times they do well in drive thru. But today I was expecting the same service in person. They workers were so lost in their daily job I feel so bad for the company why can’t talk find better people to work there…. I literally waited 10 minutes to be taken my order while some girl wa trying to figure out why another worker made a burger? Idk I was very disgruntled, I had to leave and avoid any issues.
- MFMarco Fernandez6 days ago1.0This place is horrible. Rude service and will blame you for THEM forgetting your food in the bag.
- TCTy ClaytonDec 20, 20251.0Literally avoid this place like the plague. The floors in the establishment are sticky - use better cleaning chemicals. I don't blame the employees here, they don't make enough money to be held accountable for this locations lack of standards. Its honestly sad and the store manager should feel ashamed of themselves. When I went inside to get my order a roach was walking around like he owned the place. News flash for you store manager if you are reading this "im sure you won't because you don't care" the amount of shame you should feel "if your able to" should be insurmountable, im not calling you out to make you feel bad, im calling you up to your potential - because this place is pathetic.
- THTony HerreraDec 19, 20251.0Food was good the cashier was nice just did not appreciate the manager yelling at the lobby cashier to the point we could hear him through drive thru I understand mistakes happen but to be scolded that way in front of customers is highly unprofessional and corporate may need to step in if that’s how the staff is being treated
- RRRox RuizDec 13, 20251.0I ordered thru the drive thru, Friday, 12/12/25 at 5:30 pm. The black guy working the drive thru window was VERY rude and freaking lazy. I waited for 30 minutes to get my food and when I did, items were missing from my order so I had to park and go inside. Workers were making faces and giving attitude like I was inconveniencing them!! After I got the rest of my order, I got home and they still forgot the napkins and sweet and sour sauce!! I will NEVER go back. Do Not waste your money here. Go to the one on Guilbeau and Bandera instead!!!
Frequently Asked Questions About Wendy's
Is 11652 Bandera Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 11652 Bandera Rd?
This Wendy's location is open daily from 9:00 AM to 12:00 AM (midnight).
Does this Wendy's offer drive-thru service?
Yes, the drive-thru is open every day from 9:00 AM to 12:00 AM.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for pickup, delivery, or drive-thru.
Is breakfast available at this Wendy's location?
Yes, this Wendy's serves breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Bandera Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 11652 Bandera Rd?
You can call them directly at (210) 428-6166 or reach Wendy's Customer Care through their contact page or live chat.
Are credit cards accepted for payment at this Wendy’s?
Yes, major credit cards including American Express, Discover, Mastercard, and Visa are accepted here.
What nearby places can I visit before or after dining at Wendy's?
You can visit nearby places like Bath & Body Works for shopping, Urban Air Adventure Park for recreation, or Torchy's Tacos for more dining options.
Is there an ATM or bank near this Wendy's location?
Yes, there's a Bank of America and HEB ATMs nearby for your convenience.
Where can I fuel up near Wendy's on Bandera Rd?
You can fuel your vehicle at the nearby H-E-B Fuel and Heb Gas Station convenience stores.