Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food freshness, including cold, stale, or improperly prepared items.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean floors, sticky surfaces, and unsanitary conditions.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff training, order handling, and overall restaurant operations.
WU
Wheels4u UsedCars
Jan 5, 2026
1.0
Almost 1 hour at the drive thru at 11pm For 2 "biggie bags" (small burger, small fríes, sm drink) so of You want to wait 15 min to be noticed at drive thru, and then fight with the emplyees to be served this is your place.
DL
D Lip
Dec 29, 2025
1.0
The absolute worst Wendy’s I’ve ever been to, granite I’ve been in food service so i genuinely sympathize with the workers but when you plain just don’t care it’s different and this store just plain doesn’t care and I mean the GM on down. When a place is ran like that there’s no one to even complain to. This is a bad bad location, I waited 20 min for a single meal with only one person in line and it’s like that every time I come here. Sadly won’t ever be back
WW
Wendy Williams
Dec 29, 2025
1.0
This place just has the worst employees. I wait for my order it takes 10 mins to be done . My fries are supposed to be meduim but they gave little to no fries. Received order and my food cold as hell. No wonder they are a three star restaurant. #NEEDTOBESHUTDOWN
MA
Michael Anderson
Dec 4, 2025
5.0
GREAT FAST service with a smile, great staff, fresh food made fast, great app deals ALL THE TIME
TC
Timothy Casanova
Nov 19, 2025
5.0
Ok so I have to say I topped going to Wendy’s in general because the service always sucked and the food was blah. I took a chance at this location and the guy at the window and board was super friendly and got my complicated burger from right! Got my food fast and it was fresh! Definitely gonna start coming back!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy’s at 1410 Austin Highway?
Wendy’s at 1410 Austin Highway is open daily from 09:00 AM to 12:00 AM (midnight) for both dine-in and drive-thru services.
Does this Wendy’s location offer drive-thru service?
Yes, the Wendy’s at 1410 Austin Highway provides drive-thru service daily from 9 AM to midnight.
Can I order Wendy’s for delivery or takeout at this location?
Yes, Wendy’s offers delivery and takeout services through their app and website at order.wendys.com for this location.
Does Wendy’s at Austin Highway serve breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy’s at this location?
You can provide feedback via Wendy’s Customer Care team through their Contact page or call the location directly at (210) 767-2519.
What payment methods are accepted at Wendy’s on Austin Highway?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy’s menu and nutritional information?
Menu and nutrition details are available online at menu.wendys.com or through their mobile app, which updates nutrition as you customize your order.
What nearby places of interest are close to Wendy’s on Austin Highway?
Nearby places include Skyline Motel, Raising Cane's, Chick-fil-A, and Alamo Heights Medical. Customers can enjoy a variety of dining options or access medical services near Wendy’s.
How can I get to Wendy’s if I’m near Walmart San Antonio on Austin Hwy?
From Walmart San Antonio - Austin Hwy, Wendy’s is a short distance away on Austin Highway. You can walk or drive to grab a meal conveniently after shopping.
Are there convenient transportation or rental services near Wendy’s on Austin Highway?
Yes, nearby options include Avis and Budget Rent A Car for vehicle rentals and Murphy USA gas station for refueling needs, making it easy to plan your visit.