Wendy's

3.2
1308 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1410 Austin Highway, San Antonio, TX
78209, United States

Hours

Reviews

3.2
1,308 reviews
5 stars
403
4 stars
252
3 stars
207
2 stars
110
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food freshness, including cold, stale, or improperly prepared items.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean floors, sticky surfaces, and unsanitary conditions.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff training, order handling, and overall restaurant operations.
  • WU
    Wheels4u UsedCars
    Jan 5, 2026
    1.0
    Almost 1 hour at the drive thru at 11pm For 2 "biggie bags" (small burger, small fríes, sm drink) so of You want to wait 15 min to be noticed at drive thru, and then fight with the emplyees to be served this is your place.
  • DL
    D Lip
    Dec 29, 2025
    1.0
    The absolute worst Wendy’s I’ve ever been to, granite I’ve been in food service so i genuinely sympathize with the workers but when you plain just don’t care it’s different and this store just plain doesn’t care and I mean the GM on down. When a place is ran like that there’s no one to even complain to. This is a bad bad location, I waited 20 min for a single meal with only one person in line and it’s like that every time I come here. Sadly won’t ever be back
  • WW
    Wendy Williams
    Dec 29, 2025
    1.0
    This place just has the worst employees. I wait for my order it takes 10 mins to be done . My fries are supposed to be meduim but they gave little to no fries. Received order and my food cold as hell. No wonder they are a three star restaurant. #NEEDTOBESHUTDOWN
  • MA
    Michael Anderson
    Dec 4, 2025
    5.0
    GREAT FAST service with a smile, great staff, fresh food made fast, great app deals ALL THE TIME
  • TC
    Timothy Casanova
    Nov 19, 2025
    5.0
    Ok so I have to say I topped going to Wendy’s in general because the service always sucked and the food was blah. I took a chance at this location and the guy at the window and board was super friendly and got my complicated burger from right! Got my food fast and it was fresh! Definitely gonna start coming back!

Frequently Asked Questions About Wendy's

Is Austin Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy’s at 1410 Austin Highway?

Wendy’s at 1410 Austin Highway is open daily from 09:00 AM to 12:00 AM (midnight) for both dine-in and drive-thru services.