Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rude and dismissive behavior from employees.
Food Quality
Food quality was inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, particularly in the bathrooms.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
RL
Renate Lopez
Feb 22, 2026
5.0
It was a great experience. The food was great and the service was absolutely excellent.
LH
Lorie Haynes
Feb 20, 2026
1.0
I went through the drive-thru My food didn't even qualify as lukewarm. I asked for no mayo on my spicy crispy chicken sandwich and was told that there's no spicy crispy chicken sandwich. I didn't call it the right name but he could have very well figured out what it was. I asked for honey mustard and was told that it only comes as a dipping sauce. Luckily I looked in my bag before I left because that wasn't even in the bag. It was an experience that will make me never go back.
SZ
Stefan Zafris
Feb 1, 2026
5.0
Always a pleasure to see shawn at the window. What a great helper and always so polite.
AK
ADAM KAYONG
Jan 19, 2026
5.0
The food was good and the service was friendly and quick.
JP
Jady Andrea Perez
Jan 10, 2026
1.0
Lady running the drive thru RIGHT NOW (01/10/2025 @ 3PM) was so rude to my husband when he was asking questions about a menu item. There was absolutely no one there & she had an attitude with her responses. I read the reviews on here &some had great service, but not this lady. We ended up just leaving since it seemed like we were just adding to her "really busy" day 🙄
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 16611 Nacogdoches, San Antonio?
Wendy's at this location is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has a drive-thru available from 6:30 AM to 3:00 AM every day.
Is delivery available at this Wendy's in San Antonio?
Yes, delivery is available. You can order via the Wendy's app or at order.wendys.com by entering your address.
Can I dine in at this Wendy's location?
Yes, dine-in service is available at this Wendy's.
What payment options are accepted at Wendy's 16611 Nacogdoches?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does Wendy's at 16611 Nacogdoches serve breakfast?
Yes, this location serves breakfast, with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (210) 468-0027 or reach customer care through live chat or by phone at 888-624-8140. Feedback can also be submitted via Wendy's Customer Satisfaction Survey online.
Are there other fast food options near Wendy's on Nacogdoches?
Yes, nearby fast food options include Whataburger, Taco Bell, McDonald's, and Slim Chickens, providing variety if you want to explore different cuisines around the area.
What services are nearby Wendy's that can help with errands on your visit?
Nearby services include a UPS Access Point location for shipping needs, Walmart Pharmacy for health essentials, and FedEx Office Print & Ship Center for mailing and printing tasks, making it convenient to combine errands with your meal.
Are there beauty and relaxation spots near Wendy's on Nacogdoches?
Yes, Signature Nails by Yong and Regal Nails are nearby for beauty services, and Blue Monarch Massage offers massage therapy, perfect for relaxing before or after your meal.
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