Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, overcooked, or not prepared as ordered.
Customer Service
Service experiences varied widely; some praised friendly staff while others reported rude and dismissive behavior.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some noting clean dining areas while others found dirty floors and bathrooms.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, leading to customer frustration.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior and lack of training for staff.
VZ
Vanessa Z
Nov 9, 2025
5.0
I love this Wendy’s. Even when it’s super busy they are always so nice. Food is still out quickly and my order is always perfect. Great team.♥️
KP
Kathy Pasquale
Nov 1, 2025
4.0
The counter guys were great! Excellent convo. Food was ready super quick and was ok. But at least the service was great!
OH
Oscar Hartfield
Oct 23, 2025
1.0
The buns was so hard and the bacon was burnt. I got sick and I only took one bite. Also the burger was cold. I don’t recommend eating or ordering anything from this location.
CP
Calvin Perkey
Oct 14, 2025
5.0
Did a carry out order. The staff were very friendly. Food was done before I could even fill one drink.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 468-0027.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #29 Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 16611 Nacogdoches, San Antonio?
Wendy's at this location is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has a drive-thru available from 6:30 AM to 3:00 AM every day.
Is delivery available at this Wendy's in San Antonio?
Yes, delivery is available. You can order via the Wendy's app or at order.wendys.com by entering your address.
Can I dine in at this Wendy's location?
Yes, dine-in service is available at this Wendy's.
What payment options are accepted at Wendy's 16611 Nacogdoches?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does Wendy's at 16611 Nacogdoches serve breakfast?
Yes, this location serves breakfast, with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (210) 468-0027 or reach customer care through live chat or by phone at 888-624-8140. Feedback can also be submitted via Wendy's Customer Satisfaction Survey online.
Are there other fast food options near Wendy's on Nacogdoches?
Yes, nearby fast food options include Whataburger, Taco Bell, McDonald's, and Slim Chickens, providing variety if you want to explore different cuisines around the area.
What services are nearby Wendy's that can help with errands on your visit?
Nearby services include a UPS Access Point location for shipping needs, Walmart Pharmacy for health essentials, and FedEx Office Print & Ship Center for mailing and printing tasks, making it convenient to combine errands with your meal.
Are there beauty and relaxation spots near Wendy's on Nacogdoches?
Yes, Signature Nails by Yong and Regal Nails are nearby for beauty services, and Blue Monarch Massage offers massage therapy, perfect for relaxing before or after your meal.