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Wendy's

3.8
(1384 reviews)

Business Details

(210) 468-0027

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
16611 Nacogdoches, San Antonio, TX
78247, United States

Hours

Reviews

3.8
1,384 reviews
5 stars
569
4 stars
360
3 stars
218
2 stars
93
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rude and dismissive behavior from employees.

Food Quality

Food quality was inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, particularly in the bathrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • RL
    Renate Lopez
    Feb 22, 2026
    5.0
    It was a great experience. The food was great and the service was absolutely excellent.
  • LH
    Lorie Haynes
    Feb 20, 2026
    1.0
    I went through the drive-thru My food didn't even qualify as lukewarm. I asked for no mayo on my spicy crispy chicken sandwich and was told that there's no spicy crispy chicken sandwich. I didn't call it the right name but he could have very well figured out what it was. I asked for honey mustard and was told that it only comes as a dipping sauce. Luckily I looked in my bag before I left because that wasn't even in the bag. It was an experience that will make me never go back.
  • SZ
    Stefan Zafris
    Feb 1, 2026
    5.0
    Always a pleasure to see shawn at the window. What a great helper and always so polite.
  • AK
    ADAM KAYONG
    Jan 19, 2026
    5.0
    The food was good and the service was friendly and quick.
  • JP
    Jady Andrea Perez
    Jan 10, 2026
    1.0
    Lady running the drive thru RIGHT NOW (01/10/2025 @ 3PM) was so rude to my husband when he was asking questions about a menu item. There was absolutely no one there & she had an attitude with her responses. I read the reviews on here &some had great service, but not this lady. We ended up just leaving since it seemed like we were just adding to her "really busy" day 🙄

Frequently Asked Questions About Wendy's

Is #29 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 16611 Nacogdoches, San Antonio?

Wendy's at this location is open daily from 6:30 AM to 3:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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