Wendy's

3.4
1051 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17702 Bulverde Rd, San Antonio, TX
78259, United States

Hours

Reviews

3.4
1,051 reviews
5 stars
374
4 stars
211
3 stars
132
2 stars
80
1 star
254

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Many reviews highlighted problems with food freshness, including cold, stale, or improperly cooked items.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, even when few customers were present.

Staff Behavior

Feedback indicated that staff were often overwhelmed, leading to poor service and a lack of attentiveness to customers.

Cleanliness

Several reviews pointed out unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
  • VA
    Viví Anderson
    Nov 16, 2025
    1.0
    Every single time I stop at this Wendy's drive through they let you sit and wait to order for at least 15 minutes even if there's no other customers especially at night. Customer service is horrible and one time they got my order wrong and the manager told the person the close the window.
  • AD
    Angela Dehoyos
    Nov 10, 2025
    5.0
    Manger was so sweet very nice guy. My card didn’t go all the way through and without me knowing he pick up the rest of the ticket. So greatful there is still people out here like him
  • EQ
    Evan Qualls
    Oct 30, 2025
    1.0
    Don’t waste your time or money. No customers seem to be inside but they make you wait 5+ minutes just to take your order.
  • YG
    Yur Gay
    Oct 25, 2025
    2.0
    Everytime I’ve asked for potatoes at night they always say “ sorry we don’t have any right now” I appreciate the apology but it means nothing if you don’t change it.
  • TF
    Tanna Finley
    Oct 23, 2025
    1.0
    They gave me a spoiled salad. Had I not turned it over into a bigger bowl I would have eaten it and gotten sick. Was told no refunds, but I could come back and get a new salad.

Frequently Asked Questions About Wendy's

Is San Antonio Bulverde Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.