Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food being cold, stale, or improperly prepared, including missing items and old ingredients.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Staff Behavior
Feedback indicated that staff were often rude or unprofessional, with some customers feeling disrespected during their interactions.
Positive Experiences
A few reviews praised specific employees for their excellent service and highlighted some positive experiences with food quality.
CS
Cody Shannon
3 days ago
1.0
Do managers even read these?? Are the comments useless? Because this location must have the slowest drive thru in existence. 4 vehicles at a standstill with someone trying to order. I had to leave. Poor management!
NW
N W
Feb 15, 2026
2.0
Gave this place 2 chances. Both times my order was wrong. I get a half a strip of bacon on my sandwich. Nuggets that sit out so long that im eating rubber with my bbq sauce. Crazy how my fries are burnt and cold at the same time. Friendly employees that make terrible food. EVERYTHING on that side of Bulverde is the WORST. Drive the extra mile and go to Nacogdoches
AS
Alfonso Smith
Feb 5, 2026
5.0
Jalen service was amazing, so I give her 10 stars, even though you can only do five
KF
Kaitlyn Fornero
Feb 3, 2026
1.0
The service at this location is absolutely horrible. I ordered two biggie bags in the drive thru line and waited 20 minutes before going in to see what was happening. I waited another 10 minutes inside before they finally told me that they lost my ticket. I asked for a refund and was told they couldn’t because they were making my food and I had to wait even longer. In total I waited about 45 mins for this order which is absolutely ridiculous. I will never be going to this location again and no one else should either
VF
Vanessa Fernandez
Jan 28, 2026
1.0
Had the worst experience with a Manager by the name of Dalton in the drive thru today January 28th at around 7:10pm-7:20pm, this guy lied was rude vulgar and refused to give his name but I got it from other employees. Very disappointing never returning to a Wendy’s!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Bulverde Rd in San Antonio?
The drive-thru at Wendy's on Bulverde Rd is open daily from 9:00 AM to midnight.
Does the San Antonio Bulverde Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near San Antonio Bulverde location?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Bulverde Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is dine-in available at the Wendy's location on Bulverde Rd?
Yes, this Wendy's location offers dine-in service in addition to drive-thru and delivery.
Where can I find the menu and prices for Wendy's at 17702 Bulverde Rd?
Menu and pricing can be viewed online at https://menu.wendys.com/ or at order.wendys.com after selecting this location.
How can I contact the San Antonio Bulverde Wendy's for questions or feedback?
You can call the location directly at (210) 853-0843 or reach Wendy's Customer Care via their contact page or customer satisfaction survey online.
What fast food options are near Wendy's on Bulverde Rd?
Nearby fast food restaurants include Popeyes® Louisiana Kitchen, Taco Bell, Panda Express, Lenny's Subs, and Little Caesars Pizza, offering a variety of cuisines for local customers to explore.
What nearby services can customers visit along with Wendy's on Bulverde Rd?
Customers can also visit nearby services like Cellular Zone Sales & Repair for mobile needs, Security Service Federal Credit Union for banking, and local beauty salons such as LUXXE Salon Suites and Rozy's Brow n Hair Studio.
Are there fitness or wellness places near the Wendy's location on Bulverde Rd?
Yes, nearby wellness locations include Orangetheory Fitness Bulverde, Gold's Gym, MassageLuXe (Bulverde Road, TX), and several nail and beauty spas such as Valencia Nails Spa and Bella Nail & Lash.
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