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Wendy's

3.3
(1066 reviews)

Business Details

(210) 853-0843

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17702 Bulverde Rd, San Antonio, TX
78259, United States

Hours

Reviews

3.3
1,066 reviews
5 stars
377
4 stars
213
3 stars
131
2 stars
83
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.

Food Quality

Many reviews highlighted issues with food being cold, stale, or improperly prepared, including missing items and old ingredients.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Staff Behavior

Feedback indicated that staff were often rude or unprofessional, with some customers feeling disrespected during their interactions.

Positive Experiences

A few reviews praised specific employees for their excellent service and highlighted some positive experiences with food quality.
  • CS
    Cody Shannon
    3 days ago
    1.0
    Do managers even read these?? Are the comments useless? Because this location must have the slowest drive thru in existence. 4 vehicles at a standstill with someone trying to order. I had to leave. Poor management!
  • NW
    N W
    Feb 15, 2026
    2.0
    Gave this place 2 chances. Both times my order was wrong. I get a half a strip of bacon on my sandwich. Nuggets that sit out so long that im eating rubber with my bbq sauce. Crazy how my fries are burnt and cold at the same time. Friendly employees that make terrible food. EVERYTHING on that side of Bulverde is the WORST. Drive the extra mile and go to Nacogdoches
  • AS
    Alfonso Smith
    Feb 5, 2026
    5.0
    Jalen service was amazing, so I give her 10 stars, even though you can only do five
  • KF
    Kaitlyn Fornero
    Feb 3, 2026
    1.0
    The service at this location is absolutely horrible. I ordered two biggie bags in the drive thru line and waited 20 minutes before going in to see what was happening. I waited another 10 minutes inside before they finally told me that they lost my ticket. I asked for a refund and was told they couldn’t because they were making my food and I had to wait even longer. In total I waited about 45 mins for this order which is absolutely ridiculous. I will never be going to this location again and no one else should either
  • VF
    Vanessa Fernandez
    Jan 28, 2026
    1.0
    Had the worst experience with a Manager by the name of Dalton in the drive thru today January 28th at around 7:10pm-7:20pm, this guy lied was rude vulgar and refused to give his name but I got it from other employees. Very disappointing never returning to a Wendy’s!

Frequently Asked Questions About Wendy's

Is San Antonio Bulverde Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Bulverde Rd in San Antonio?

The drive-thru at Wendy's on Bulverde Rd is open daily from 9:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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