Wendy's

3.3
1057 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17702 Bulverde Rd, San Antonio, TX
78259, United States

Hours

Reviews

3.3
1,057 reviews
5 stars
375
4 stars
212
3 stars
131
2 stars
81
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food freshness, including cold and stale items, as well as incorrect orders.

Cleanliness

The dining area and restrooms were often described as dirty and poorly maintained, contributing to a negative dining experience.

Staffing Problems

Several customers noted that the location appeared understaffed, leading to chaotic service and delays.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their helpfulness and noted good experiences with specific orders.
  • C1
    CAL 17
    6 days ago
    5.0
    It was 01/07/2026 at around 21:30, after a long day of work. The gentleman working that night showed true America experience! Keep fueling the country. Need more great people like y'all. Thank you Wendy’s
  • LL
    Lisy
    Jan 6, 2026
    1.0
    Muy caro super!
  • TC
    TASIHA CAMPBELL
    Dec 21, 2025
    1.0
    If I can give this location a zero I would, they disrespectful and the staff is horrible. I wish I can give zero stars because the way that’s just handled this lady and all She wanted was them to do is make her order correctly and they started disrespecting her and I sat back in awe couldn’t believe how the 3 people working today on 12/21/2025 they was so nasty to her and and she was so calm I couldn’t believe this they all need to be let go they way the handled her.
  • SE
    Sasha Esparza
    Dec 19, 2025
    1.0
    Posted a review a couple weeks ago and it was deleted how said just trying to prevent people from eating at this location . They literally make their food and just let it sit there until it comes time to just throw it in the bag . Ordered a burger and everything seemed old not fresh bacon was horrible was old and semi cooked . How upsetting will definitely recover the photo and re post it
  • LP
    Larry Pitts
    Dec 4, 2025
    4.0
    Web page menus shows fish burger. Not till April!

Frequently Asked Questions About Wendy's

Is San Antonio Bulverde Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Bulverde Rd in San Antonio?

The drive-thru at Wendy's on Bulverde Rd is open daily from 9:00 AM to midnight.