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Wendy's

3.5
(1490 reviews)

Business Details

(210) 853-5786

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2343 S.W. Military, San Antonio, TX
78224, United States

Hours

Reviews

3.5
1,490 reviews
5 stars
616
4 stars
264
3 stars
208
2 stars
123
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, with long wait times and incorrect orders being common complaints.

Food Quality

Many reviews highlighted cold and poorly prepared food, with several customers expressing disappointment in the freshness and taste.

Cleanliness

The restaurant was frequently described as dirty, with complaints about filthy tables, floors, and unsanitary conditions.

Staffing Problems

Several reviews mentioned being short-staffed, leading to slow service and chaotic experiences.

Mixed Experiences

While some customers praised specific employees and had positive experiences, these were overshadowed by the overall negative feedback.
  • EM
    Ernestina Montoya
    4 days ago
    2.0
    The service sucked everything was served sloppy and didn't have what we ordered and just plain unprofessional but I'm not going to lie the food did taste good
  • AM
    Anthony Maciel
    Feb 23, 2026
    5.0
    One of my favorite restaurants to eat delicious burgers. I love everything they offer here...the service is fair - might take some time to get your order when it gets packed. But most of the time there is very little bit of people dinning in.
  • DS
    Donovan Sotor
    Dec 19, 2025
    5.0
    To be fair I've never had anything go wrong at this wendys before 8pm
  • GB
    G B
    Nov 23, 2025
    1.0
    Wendy's JUST STOLE OUR MONEY!!! WE ORDERED RIGHT AWAY ,PAID THEN SHE SAID DRIVE UP N WE WILL HAVE YIUR ORDER RIGHT OUT, WERE JUST WAITING ON NUGGETS AND FRIES.15 MIN LATER WITH THE CAR RUNNING WE WENT INSIDE,SHE THEN SAID WE DONT HAVE BURGERS,OVEN NOT WORKING. SO WE ASKED CAN WE JUST GET A REFUND SINCE YOU DON'T HAVE ANY FOOD. SHE SAID NO WE DO NOT DO REFUNDS.SHE SAID I'LL SIGN YOUR RECEIPT AND COME BACK ANOTHER DAY . SO SHE TOOK OUR MONEY GAVE US NO FOOD WAS VERY RUDE AND TOLD US TO COME BACK ANOTHER TIME.Total wait time was 27 min and left with no food and they kept our $
  • MA
    Michelle Alexander
    Nov 21, 2025
    1.0
    Chicken sandwich was horrible it was dry ,paper thin and not to mention food was warm/cold so obvious it was not fresh at all . Fries were warm .just a horrible experience considering l have not been to a Wendy's in years . I simply think employees are getting lazy and are pushing anything out . For those prices Wendy's do better that was horrible.

Frequently Asked Questions About Wendy's

Is S.W. Military Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the S.W. Military Wendy's location currently open?

Yes, the S.W. Military Wendy's is open and committed to serving quality food through dine-in, drive-thru, and delivery services.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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