Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, poorly prepared food, with complaints about items being burnt or missing.
Cleanliness
The restaurant was frequently described as dirty, with reports of unclean tables, floors, and unsanitary conditions.
Positive Staff
Some customers praised specific employees for their friendliness and helpfulness, indicating that there are capable staff members despite overall service issues.
DS
Donovan Sotor
Dec 19, 2025
5.0
To be fair I've never had anything go wrong at this wendys before 8pm
GB
G B
Nov 23, 2025
1.0
Wendy's JUST STOLE OUR MONEY!!!
WE ORDERED RIGHT AWAY ,PAID THEN SHE SAID DRIVE UP N WE WILL HAVE YIUR ORDER RIGHT OUT, WERE JUST WAITING ON NUGGETS AND FRIES.15 MIN LATER WITH THE CAR RUNNING WE WENT INSIDE,SHE THEN SAID WE DONT HAVE BURGERS,OVEN NOT WORKING. SO WE ASKED CAN WE JUST GET A REFUND SINCE YOU DON'T HAVE ANY FOOD. SHE SAID NO WE DO NOT DO REFUNDS.SHE SAID I'LL SIGN YOUR RECEIPT AND COME BACK ANOTHER DAY .
SO SHE TOOK OUR MONEY GAVE US NO FOOD WAS VERY RUDE AND TOLD US TO COME BACK ANOTHER TIME.Total wait time was 27 min and left with no food and they kept our $
MA
Michelle Alexander
Nov 21, 2025
1.0
Chicken sandwich was horrible it was dry ,paper thin and not to mention food was warm/cold so obvious it was not fresh at all . Fries were warm .just a horrible experience considering l have not been to a Wendy's in years . I simply think employees are getting lazy and are pushing anything out . For those prices Wendy's do better that was horrible.
RR
Ramses Ramos
Nov 11, 2025
1.0
Why did u guy take away my 4 day a week breakfast!??!?!?!? Wrong call
NS
Nikki Shaddix
Nov 9, 2025
1.0
Very rude employee. I ordered food for my family and they wouldn't answer at the speaker, I pulled up to the window and the lady sees me and keeps saying they are closed. They close at 4 am and I got there at 3.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the S.W. Military Wendy's location currently open?
Yes, the S.W. Military Wendy's is open and committed to serving quality food through dine-in, drive-thru, and delivery services.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open from 9:00 AM to 3:00 AM Monday through Thursday, and until 4:00 AM on Friday through Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
What payment methods are accepted at the S.W. Military Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Can I order food online or via an app for this Wendy's?
Yes, you can place orders through the Wendy's mobile app or their website at order.wendys.com for takeout or delivery.
Where can I find menu prices and nutrition information for this Wendy's?
Menu prices and nutrition details are available on Wendy's menu website and mobile app by selecting this location.
How can I contact the S.W. Military Wendy's with feedback or questions?
You can call (210) 853-5786 directly, use Wendy's Live Chat or contact page online, or fill out the Customer Satisfaction Survey with your receipt details.
What furniture stores are located near this Wendy's?
Nearby furniture stores include JunkMedics.com, Mega Furniture-SW Military, Maximo Furniture, and Ashley furniture store close by.
What medical services are accessible near the Wendy's on S.W. Military?
Nearby medical centers include Southwest Pregnancy Center, Kidz Now Urgent Care, Medico M.D. Medical and Dental, and Clinica familiar Esperanza y Vida.
Are there any nearby restaurants customers might visit before or after Wendy's?
Yes, nearby dining options include Cicis Pizza, Chili's Grill & Bar, and another Wendy's on S.W. Military.