Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional service, with long wait times and incorrect orders being common complaints.
Food Quality
Many reviews highlighted cold and poorly prepared food, with several customers expressing disappointment in the freshness and taste.
Cleanliness
The restaurant was frequently described as dirty, with complaints about filthy tables, floors, and unsanitary conditions.
Staffing Problems
Several reviews mentioned being short-staffed, leading to slow service and chaotic experiences.
Mixed Experiences
While some customers praised specific employees and had positive experiences, these were overshadowed by the overall negative feedback.
EM
Ernestina Montoya
4 days ago
2.0
The service sucked everything was served sloppy and didn't have what we ordered and just plain unprofessional but I'm not going to lie the food did taste good
AM
Anthony Maciel
Feb 23, 2026
5.0
One of my favorite restaurants to eat delicious burgers. I love everything they offer here...the service is fair - might take some time to get your order when it gets packed.
But most of the time there is very little bit of people dinning in.
DS
Donovan Sotor
Dec 19, 2025
5.0
To be fair I've never had anything go wrong at this wendys before 8pm
GB
G B
Nov 23, 2025
1.0
Wendy's JUST STOLE OUR MONEY!!!
WE ORDERED RIGHT AWAY ,PAID THEN SHE SAID DRIVE UP N WE WILL HAVE YIUR ORDER RIGHT OUT, WERE JUST WAITING ON NUGGETS AND FRIES.15 MIN LATER WITH THE CAR RUNNING WE WENT INSIDE,SHE THEN SAID WE DONT HAVE BURGERS,OVEN NOT WORKING. SO WE ASKED CAN WE JUST GET A REFUND SINCE YOU DON'T HAVE ANY FOOD. SHE SAID NO WE DO NOT DO REFUNDS.SHE SAID I'LL SIGN YOUR RECEIPT AND COME BACK ANOTHER DAY .
SO SHE TOOK OUR MONEY GAVE US NO FOOD WAS VERY RUDE AND TOLD US TO COME BACK ANOTHER TIME.Total wait time was 27 min and left with no food and they kept our $
MA
Michelle Alexander
Nov 21, 2025
1.0
Chicken sandwich was horrible it was dry ,paper thin and not to mention food was warm/cold so obvious it was not fresh at all . Fries were warm .just a horrible experience considering l have not been to a Wendy's in years . I simply think employees are getting lazy and are pushing anything out . For those prices Wendy's do better that was horrible.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the S.W. Military Wendy's location currently open?
Yes, the S.W. Military Wendy's is open and committed to serving quality food through dine-in, drive-thru, and delivery services.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open from 9:00 AM to 3:00 AM Monday through Thursday, and until 4:00 AM on Friday through Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
What payment methods are accepted at the S.W. Military Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Can I order food online or via an app for this Wendy's?
Yes, you can place orders through the Wendy's mobile app or their website at order.wendys.com for takeout or delivery.
Where can I find menu prices and nutrition information for this Wendy's?
Menu prices and nutrition details are available on Wendy's menu website and mobile app by selecting this location.
How can I contact the S.W. Military Wendy's with feedback or questions?
You can call (210) 853-5786 directly, use Wendy's Live Chat or contact page online, or fill out the Customer Satisfaction Survey with your receipt details.
What furniture stores are located near this Wendy's?
Nearby furniture stores include JunkMedics.com, Mega Furniture-SW Military, Maximo Furniture, and Ashley furniture store close by.
What medical services are accessible near the Wendy's on S.W. Military?
Nearby medical centers include Southwest Pregnancy Center, Kidz Now Urgent Care, Medico M.D. Medical and Dental, and Clinica familiar Esperanza y Vida.
Are there any nearby restaurants customers might visit before or after Wendy's?
Yes, nearby dining options include Cicis Pizza, Chili's Grill & Bar, and another Wendy's on S.W. Military.
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