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Wendy's

3.7
(2168 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2422 East Southcross Blvd., San Antonio, TX
78223, United States

Hours

Reviews

3.7
2,168 reviews
5 stars
900
4 stars
520
3 stars
299
2 stars
151
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold meals, missing items, and poor preparation.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and sticky surfaces, contributing to a negative dining experience.

Customer Experience

Mixed experiences with staff, ranging from helpful and friendly to rude and dismissive, affecting overall customer satisfaction.
  • TG
    Tina Galvan
    Feb 21, 2026
    1.0
    Waited 20 minutes for a potato at this place don't go here
  • RS
    Ruth Saunders
    Feb 10, 2026
    1.0
    I ordered drive thru. Food was like warm. Fries weren't hot. And worse was the sweet tea. I was served rancid tea. You could taste it was spoiled. How long does this place keep tea before it's discarded. Shame on them for not checking times and temperatures. I called the restaurant and no one answered the phone.
  • KL
    Kris Lopez
    Feb 3, 2026
    4.0
    Vibe and food was good but service took a while
  • JM
    Josie Muro
    Feb 2, 2026
    1.0
    Went to drive thru lady taking my order told me to give her a minute which turned into 7 minutes then I get to the window and she was very rude ask for two double stacks and I got a double stack and a bacon cheeseburgerlast time going here
  • DS
    Diamond Salmon
    Jan 17, 2026
    1.0
    Just got food through drive through, and customer service was horrible. Food isn’t the best and didn’t get any sauces I asked for. Everything was just thrown into the bag.

Frequently Asked Questions About Wendy's

Is Southcross Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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