Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
2,162 reviews
5 stars
894
4 stars
524
3 stars
302
2 stars
149
1 star
293
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and equipment, contributing to a negative dining experience.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.
- SRSamantha RodriguezNov 8, 20251.0I’m really bothered at the fact I couldn’t get a hold of anyone calling their phone number to have ordered four meals and only get three trying to contact someone and I don’t live near this. Wendy’s is such a hassle. And unfortunately I’m losing out on my end because I won’t be going back
- JRJoey RonnfeldtNov 3, 20251.0Don’t waste your time ordering ahead. They will only make you wait longer than if you order at the window then they act like they don’t have food prepared. Terrible customer service and not even fast food if I’m waiting 15 minutes for my meal.
- NNName NameOct 31, 20251.0After waiting in line for a good 10 minutes the lady states we are only taking mobile orders. Absurd its 8.24pm. Put a sign on the door, or on the counter. Please communicate with your customers a little friendlier no need to be so sturn. In this day of age as businesses close their doors just be happy your business has customers. Fortunate for us Burger boy always kindly accepts our business while Wendy's fumbles it once again.
- BABONNIE ArredondoOct 3, 20252.0Our cashier Josh, was very rude. Yes it was 30 minutes til closing the dining area, but thats no excuse to be rude. The drive thru was still going to be open, this location is open 24 hours. He even broke the cookie platter from fustration. No customer service skills at all, even when after all the rudeness I still told him thank you and he just rushed away with no response. We waited 26 minutes before we got our food. Our fries were cold and my sons burger was made wrong. When I showed them the receipt and told him that he ordered the bacon double stack and it had no bacon, he says "so he wants the bacon", "ugh yeah". Guess I'm not coming back for awhile.
- YYYamilSep 22, 20255.0Ordered baconator with baconator fries, it was quite good, and the girl put a lot of cheese on those fries so personally I loved that! Keep the good job guys
Frequently Asked Questions About Wendy's
Is Southcross Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 853-5785.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Southcross Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 2422 East Southcross Blvd., San Antonio, TX?
Wendy's at this location is open 24 hours a day, seven days a week, including their drive-thru service.
Does this Wendy's location at Southcross Blvd. offer delivery and takeout services?
Yes, they offer dine-in, takeout, delivery where available, and drive-thru options for customer convenience.
Is this Wendy's restaurant currently hiring?
To check for current job openings at this Wendy's in San Antonio, visit the Wendy's Careers page and search for jobs by location.
How can I provide feedback or contact the Wendy's at Southcross Blvd.?
You can contact the Customer Care team via live chat, call 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey, or call this location directly at (210) 853-5785.
Where can I order Wendy's food online or through an app?
You can place orders via the Wendy's app available on the Apple App Store or at order.wendys.com, selecting this location for online orders.
What payment methods are accepted at this Wendy's location?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does this Wendy's serve breakfast, and what meals are offered?
Yes, this location serves breakfast, lunch, and dinner with a selection of breakfast combos, sandwiches, coffee, and sides.
What nearby restaurants or food options are close to Wendy's at Southcross Blvd.?
Nearby fast food options include another Wendy's and McDonald's, providing convenient alternatives or additions to your meal plans.
Are there any financial services near Wendy's that customers might find useful?
Yes, nearby are financial service providers such as Edward Jones - Financial Advisor: Betty Cervantes and Gustavo Aguirre: Allstate Insurance, useful for customers who wish to handle financial matters close to their visit.
What are some nearby amenities or services around Wendy's Southcross Blvd. for visitors?
Close by are conveniences like Redbox for rentals, Scissors Palace and Supercuts for haircare, and LaundroLab Laundromat for laundry services, making it easy to combine errands and meals.