Wendy's

3.7
2177 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2422 East Southcross Blvd., San Antonio, TX
78223, United States

Hours

Reviews

3.7
2,177 reviews
5 stars
905
4 stars
524
3 stars
302
2 stars
151
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of communication.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.

Food Quality

Feedback varied on food quality, with some praising freshness while others complained about cold, poorly prepared, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and equipment, contributing to a negative dining experience.

Long Wait Times

Customers frequently noted long wait times both in the drive-thru and for mobile orders, leading to frustration and dissatisfaction.
  • CB
    Claudia I B
    Jan 5, 2026
    5.0
    I love the ice cream, I get a medium strawberry 🍓🍓 ice cream, but it was not real strawberry, only strawberry syrup. Anyway thanks it was delicious everything in Wendys is the best specially the clerk great smile!
  • DD
    Dino
    Dec 27, 2025
    5.0
    Very helpful staff. Didn't have the charger I needed. But she gave gave whole history, along/w pros & cons of the Magsafe 2 charger. Yea... She gave me knowledge. 🤔
  • GP
    Gilbert Perez
    Dec 26, 2025
    1.0
    Jollen needs to pay more attention to what the costumers say i should have gone to McDonald's right next door
  • GF
    Gee Figueroa
    Dec 18, 2025
    5.0
    Great dinner with my family Nacy & rosemary was very sweet and nice with my family manger was great also food was amazing thank yall for yall hard work
  • MM
    mchameleonm
    Dec 17, 2025
    5.0
    This Wendy's is awesome and always has delicious food! I always find it funny when hearing my reactions to ordering a water to complement my Dave's Triple Meal, lol. I feel their Dave's Triple is always made with pure love, because it's always so juicy and full of goodness!

Frequently Asked Questions About Wendy's

Is Southcross Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 2422 East Southcross Blvd., San Antonio, TX?

Wendy's at this location is open 24 hours a day, seven days a week, including their drive-thru service.