Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected.
Food Quality
Many customers reported cold, stale, or poorly prepared food, with specific complaints about old oil and unappetizing items.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, including issues with the restroom and overall hygiene.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Service Speed
Customers consistently noted slow service, with long wait times for both drive-thru and in-store orders.
IF
Itzme Foxy (Foxy)
Nov 17, 2025
1.0
I ordered off of doordash they gave the completely wrong order the wrong sauces, sandwich and everything fries with no salt and undercooked nuggets and I couldn't get anyone on the phone
KS
Kathleen Sanchez
Nov 12, 2025
3.0
Food was cold, especially the fries. Really gross. Maybe I should have ate inside.
SP
Smartest Penny
Nov 3, 2025
1.0
My kids and a I love Wendy's, this location not so much. My advice is avoid it. They are missing spoons, are slow to take and deliver orders, we waiting for at least 20+ minutes. We ordered a 3 biggie bags and 10 count nuggets and received no sauces even though we asked for them. Manager wanted to charge me extra for anything more than the two sauce they gave when I asked. All food was cold, we are missing a chili and I asked the manager and she said "I know" then a couple minutes later provides the missing chili with full slices of onions u chopped, this location is super understaffed and not managed very well when it comes to customer service., I know they are doing their best but when you take away from service it shows in your food. I hope they get their act together, I have this a second try from the first time of not being being here in years and visiting 2 months ago to this second time, it actually was worse. Well skip this one and choose a better one next time. We're not giving up on you Wendy's just this location!
CG
Chris G
Oct 4, 2025
1.0
Guy working here is very rude. just says I'll get it right now. He doesn't even ask what you are here for. He isn't wearing a name tag, he looks like a Edgar. Oct.42025 2:49p.m.
BH
Benjamin Omar Hernandez
Sep 30, 2025
1.0
Can't rate the food because I came in and they said they couldn't take my order inside I would have to go through the drive through with already had 6 cars. This was Tuesday at 3:30pm, September 30th 2025. They had the dining door open but couldn't take my order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 468-0026.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 410 & Evers Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 5121 Northwest Loop 410, San Antonio, TX?
Wendy's is open daily from 9:00 AM to midnight, including the drive-thru service.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast with options like breakfast combos and sandwiches available via dine-in, drive-thru, or delivery.
Can I order Wendy's food for delivery?
Yes, delivery is available. You can check availability and order via the Wendy's app or their website at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does Wendy's offer a drive-thru service?
Yes, this location has a drive-thru open daily from 9:00 AM to midnight for your convenience.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (210) 468-0026, or reach Wendy's Customer Care via live chat on their contact page or by phone at 888-624-8140.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on their website and mobile app. Choose your location to view prices and allergen info for menu items.
Are there any nearby fast food restaurants around Wendy's at 5121 Northwest Loop 410?
Yes, nearby fast food options include another Wendy's, Burger King, Jollibee USA, Subway, and Pizza Hut Express, providing a variety of dining choices close by.
What stores are located near Wendy's that customers might visit during their trip?
Customers can visit stores such as Party City for party supplies, Cavender's for clothing and boots, and PetSmart for pet supplies nearby.
Are there entertainment options near this Wendy's for a visit before or after dining?
Yes, nearby entertainment includes Santikos Theater and Cinemark San Antonio 16 for movies, and The Office, a local park and bar, for relaxation and socializing.