Wendy's

3.1
1352 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5121 Northwest Loop 410, San Antonio, TX
78229, United States

Hours

Reviews

3.1
1,352 reviews
5 stars
435
4 stars
225
3 stars
167
2 stars
104
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted cold, old, or improperly prepared food, with specific complaints about burnt burgers and soggy fries.

Cleanliness

The restaurant was often described as dirty, with unkempt dining areas and unsanitary conditions.

Management Concerns

Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of organization.

Positive Experiences

A few customers noted friendly staff and good food on rare occasions, indicating some potential for improvement.
  • RS
    Rj Sandret
    Dec 29, 2025
    1.0
    One of the most rudest places I've been through was through the drive thru today and they lady told me wait..then I Siad I'm sorry she said I told you to wait in a really rude attitude.. I saw the car before me leave without getting thier order now I know why. We end up leaving to I'm not going to trust my food handled by someone so miserable
  • MB
    M B
    Dec 27, 2025
    1.0
    Dont waste your time here, staff are all kids who mess around and take 30 minutes an order with no one else in line.
  • JO
    Jessica Ocasio-Portillo
    Dec 19, 2025
    1.0
    Can't call to complaint cause u can't get through anyone I ordered a number 2 with no salt fries And sprite no ice ice Burger meat is burnt Fries are cold- which i don't get. Given I ask for no salt fries ( they should've drop them fresh ) And my sprite had ice ice What is really going on ???
  • II
    Ivelisse Irizarry
    Dec 16, 2025
    1.0
    Got the 10 piece nuggets i asked them for them to be crispy and the fries too even told the lady to leave them on the fries extra minutes by the time i got to the window not wven a min later they already had my order ready there no cara in front of me the niggets were not cryspy fries were cold i stayed with the nuggets but gave them the fries back the lady puuled me to the front and said she will be back with fries again min later she came put fries were hot but not crispy . Do they know the differenfe between fresh and crispy?????? Wanted to go get my $ back but was in a rush but will never come back to this store ! If u could give a 0 i would !
  • LM
    Leandro Marroquin
    Dec 13, 2025
    1.0
    So slow, I was literally the only car in the drive thru and still sat there over 10 minutes. This place is definitely poorly managed, I don't know how they stay in business.

Frequently Asked Questions About Wendy's

Is 410 & Evers Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 5121 Northwest Loop 410, San Antonio, TX?

Wendy's is open daily from 9:00 AM to midnight, including the drive-thru service.