Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unmotivated.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.
Food Quality
Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or poorly prepared food.
Cleanliness
Concerns about cleanliness in the restaurant, with reports of dirty tables and unsanitary conditions.
Wait Times
Long wait times reported, especially during busy hours and for drive-thru orders.
JC
John C
Nov 17, 2025
4.0
The tiny cashier girl, is super professional, A1 customer service attitude.
JM
J. Monty
Oct 26, 2025
5.0
Overall this place is pretty much on the money.
Even when they're slammed and busy.
And if they mess up something in your order or forget something, it's quickly corrected the Day and Night managers are super great since we are in the area for breakfast times and dinner since our kids go to school in the area.
Counter staff is also customer oriented and are pretty cool.
Food is always hot and made to order and if you ask for a change it's easily done.
Promotions and using the app have good deals and we even were given a sample for example of the TAKI fries and we ended up getting the promotion deal.
Just like we did with the Wednesday promo.
Food was hot and fresh . Lady at window was nice. They could have gotten a 5 star but we had ordered 4 baconator only to find it with two strips of bacon in each burger. So sad .
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_nateee98
Aug 31, 2025
1.0
This location is one of many bad ones here in the city. They're always empty and yet cant ever make an order right. I was missing like half my order and had to keep asking for my stuff. This location needs a revamp of people who actually dont mind doing the job they're being paid to do instead of hiring kids who dont care 🙄 .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 944-0743.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Commerce Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 4445 West Commerce Street?
The drive-through at this Wendy's location is open daily from 9:00 AM to midnight.
Can I order Wendy’s food for delivery or takeout at this San Antonio location?
Yes, Wendy’s offers delivery and takeout services at this location. You can order via their app or at order.wendys.com.
Does this Wendy’s location serve breakfast?
Yes, this Wendy’s location serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy’s on West Commerce Street?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy’s at 4445 West Commerce Street for questions or feedback?
You can contact the location directly at (210) 944-0743 or reach out through Wendy’s Customer Care team via their website or by calling 888-624-8140.
Where can I view Wendy’s menu prices and nutrition information for this location?
Menu prices and nutrition details are available on wendys.com/menu or through the mobile app by selecting this location.
Are there any nearby dining options similar to Wendy’s on West Commerce Street?
Yes, nearby fast food restaurants include McDonald’s, Burger King, A&W Restaurant, Long John Silver’s, and Taco Bell, offering various dining options in the area.
What nearby places can I visit after dining at Wendy’s on West Commerce Street?
After your meal, you might visit Monte Carlo Studio and Bridal for shopping, Spin City Washeteria for laundry services, or browse electronics at Aaron’s Inc. nearby.
How can nearby amenities like Redbox benefit customers visiting Wendy’s?
Customers can rent movies or games from Redbox located nearby, making it convenient to grab entertainment after dining at Wendy’s.
Is there a mobile app available for ordering from Wendy’s West Commerce Street location?
Yes, you can order via the Wendy’s mobile app available on the App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb for convenient ordering.