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Wendy's

3.6
(1528 reviews)

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4445 West Commerce Street, San Antonio, TX
78237, United States

Hours

Reviews

3.6
1,528 reviews
5 stars
624
4 stars
312
3 stars
239
2 stars
109
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about raw chicken and missing items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty conditions and unpleasant smells.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and expressed satisfaction with certain menu items.
  • JW
    Jack Williams
    1 day ago
    5.0
    I HAD THE OPPORTUNITY TO MEET A TERRIFIC GUY NAME SETH. THE BEST CASHIER I'VE MEET. HIS NAME IS SETH. SETH DID AN AWESOME JOB WITH SERVICE. A GREAT ATTITUDE. THE RESTAURANT WAS CLEAN. GOOD MUSIC PLAYING. THE LINE MOVED QUICK. OVER ALL, I HAD A GREAT EXPERIENCE.
  • RR
    Robert
    1 day ago
    1.0
    This place sucks in all areas. I am surprised that this Wendy's is still open.
  • MR
    Maria Ramos
    Feb 20, 2026
    1.0
    Bad service the manger was rude this day 02/20/2026 Berger was cold no ice no ketchup girl got mad cause ice and ketchup
  • JC
    juli c
    Dec 26, 2025
    1.0
    Bun is so cold not even warm. Lady up in front of was rude bad service.
  • SR
    sherry reyes
    Dec 21, 2025
    5.0
    Love the Chilli, and spicy chicken sandwich!

Frequently Asked Questions About Wendy's

Is West Commerce Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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