Wendy's

3.6
1518 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4445 West Commerce Street, San Antonio, TX
78237, United States

Hours

Reviews

3.6
1,518 reviews
5 stars
620
4 stars
312
3 stars
238
2 stars
109
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unmotivated.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or poorly prepared food.

Cleanliness

Concerns about cleanliness in the restaurant, with reports of dirty tables and unsanitary conditions.

Wait Times

Long wait times reported, especially during busy hours and for drive-thru orders.
  • JC
    John C
    Nov 17, 2025
    4.0
    The tiny cashier girl, is super professional, A1 customer service attitude.
  • JM
    J. Monty
    Oct 26, 2025
    5.0
    Overall this place is pretty much on the money. Even when they're slammed and busy. And if they mess up something in your order or forget something, it's quickly corrected the Day and Night managers are super great since we are in the area for breakfast times and dinner since our kids go to school in the area. Counter staff is also customer oriented and are pretty cool. Food is always hot and made to order and if you ask for a change it's easily done. Promotions and using the app have good deals and we even were given a sample for example of the TAKI fries and we ended up getting the promotion deal. Just like we did with the Wednesday promo.
  • DA
    Disgusting Pharma Ad Voice Actors
    Sep 25, 2025
    1.0
    cold tiny burger , cold fries , kinda pricey , old oil taste
  • RG
    Roy Gomez
    Sep 21, 2025
    4.0
    Food was hot and fresh . Lady at window was nice. They could have gotten a 5 star but we had ordered 4 baconator only to find it with two strips of bacon in each burger. So sad .
  • __
    _nateee98
    Aug 31, 2025
    1.0
    This location is one of many bad ones here in the city. They're always empty and yet cant ever make an order right. I was missing like half my order and had to keep asking for my stuff. This location needs a revamp of people who actually dont mind doing the job they're being paid to do instead of hiring kids who dont care 🙄 .

Frequently Asked Questions About Wendy's

Is West Commerce Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.