Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,116 reviews
5 stars
409
4 stars
207
3 stars
179
2 stars
96
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, including burnt burgers and old fries.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and issues with the restroom.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and unfulfilled requests.
Staff Attitude
Multiple reviews highlighted unprofessional and unfriendly behavior from staff, including dismissive attitudes.
- LCLazarus CharoOct 27, 20251.0If I could give a zero star I would service is bad they forgot my order. People were arguing when I got in the establishment shut this place down already lol it's so bad
- BABri AnnaOct 9, 20255.0food was piping hot and service was fast.
- DGDresden GSep 4, 20251.0I came to this Wendy's this afternoon September 4th, 2025. I ordered online and went through the drive-through to receive my order. Upon arriving, I received 2 small drinks, (I had ordered 1 biggie bag, and a MEDIUM combo). I also see that both of the drinks look like coke. (I had ordered Dave's orange cream soda for both) and upon making the woman at the window aware of her mistake, her only statement to me was "they just came out like that" (I've had Wendy's plenty of times in recent months. Never have I seen orange cream soda this color.) Spoiler: Neither of them were orange cream soda. At this point I just wanted to get my food and leave because the horrific customer service. After receiving my food and leaving, I come home to find that they didn't even give me my chicken nuggets. I've always had an issue with this Wendy's location not fulfilling orders properly, and I don't think im ever going to be coming back.
- WEway too extreme1Aug 10, 20251.0I placed a order online and I’ve sat here for over 20 minutes waiting on my food just for them to hand out my frostys and not my food with no drink carriers and make me wait so now they are melted
- BMBethany MillerJul 24, 20251.0Order a cheeseburger and they gave me the wrong burger, due to me being on break i didn't have the time to return so I had to go back after i got out of work. When I got out I went back to the Wendy's to try to atleast get store credit and the old lady who was manager "quote on quote" said not only did I need a receipt, she said I also needed the same burger that she gave me. She then conplained that she definitely gave me the receipt because she never forgets but apparently this time she forgot because not only did they give me the wrong burger she didn't even give me a receipt and said that she couldn't do anything about it, even though I even had a picture of my food.
Frequently Asked Questions About Wendy's
Is S.W. Military Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 428-6143.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S.W. Military Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 9:00 AM to 2:00 AM.
Does this Wendy's offer breakfast options?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides, available via dine-in, drive-thru, or delivery.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or the website at order.wendys.com and select this location for delivery or pickup.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I give feedback or contact this Wendy's location?
You can contact the location directly at (210) 428-6143, use the Wendy's Customer Care Live Chat, call 888-624-8140, or complete an online satisfaction survey available on their website.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, online via the gift card portal, or at select retailers.
Is delivery service available at this Wendy's location?
Delivery is available where supported; check the app or order.wendys.com by entering your delivery address to confirm availability.
What nearby amenities can I visit before or after dining at Wendy's on S.W. Military Drive?
Nearby amenities include Nail Pro salon for beauty services, Frost Bank or PNC for financial needs, and Military Drive Plaza shopping center.
Are there other dining options near Wendy’s on S.W. Military Drive?
Yes, you can visit Hometown Buffet, Las Islas Marias Mexican and seafood restaurant, La Isla Maria Mariscos, Whataburger, and Mini Tacos Cantarito food truck close by.
How can nearby transit or services help me reach Wendy's on S.W. Military Drive?
While specific transit stations aren't listed, nearby community services like Ride Connect Texas provide public transit support; the location is also close to car rental services at Hertz for easier access.