Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,312 reviews
5 stars
459
4 stars
240
3 stars
162
2 stars
101
1 star
350
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of courtesy.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the quality of ingredients and preparation.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Slow Service
A significant number of reviews indicated long wait times for orders, both in the drive-thru and inside the restaurant.
- ENEdward Norman1 day ago1.0The credit card machine was broken, which means it’s broken on the app so you can’t order that way either it doesn’t let you know that. But that Manager might be the rudest man that I’ve ever Experienced I figured he was just a normal worker. Maybe they just don’t care which is fine but my advice to them is AI is getting real advanced and if y’all want jobs, you should get some smiles on your faces. That’s why McDonald’s is great. That’s why Chick-fil-A is great. I mean you’re all foul, but maybe you’re doing God‘s work right not making you want to eat at one of your restaurants
- DKDoug Kurzynski4 days ago1.0Terrible service, sat at the drive-through speaker for over five minutes, shouting into it, no answer. Pull up to the window and an employee just stares at me for over 10 minutes before finally a manager comes to the window and says oh sorry the speaker doesn’t pick up SUVs so we didn’t know you were there, that is about the worst excuse I’ve ever heard considering I order from this place at least once a week and never have any issues. You shouldn’t employ liars.
- WMWᴇᴀSeŁ MartinezJan 4, 20261.0I came by to place a quick order I was here Sunday January 4th because no one was here my order was not made the workers were goofing off swearing so much the manager with the blue shirt big guy smoking in the back with door opened food was absolutely disgusting I will be me messaging corporate MANAGERS CHECK YOUR CAMERAS THIS ISN’T ACCEPTABLE
- ECEric ChristianJan 2, 20261.0I will never understand how managers that deal with the public "CUSTOMER SERVICE" on a daily basis are so RUDE. Straight attitude, no napkins, burgers cold, and no straw. It's a shame really. Right next door is Chick-fil-A with a line of 20+ customers willing to wait patiently. Absolutely no one at Wendy's....HEY WENDY'S CORPORATE it's your rude employees and managers ruining a great burger place.
- RRReneDec 31, 20251.0Extremely unprofessional, They close at 9pm, went to order at 8:20pm and lady working said “she’s only making food for orders ordered through the app” my bf said that’s fine he’ll order it online and she said “we’ll do it somewhere else”. I can’t believe anyone would say that during business hours. Management needs to be relooked at it’s people like her make poor work environments. And if you’re gonna nickel and dime us for sauces make sure it’s in the bag.
Frequently Asked Questions About Wendy's
Is De Zavala Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 5195 De Zavala?
The drive-thru is open daily from 9:00 AM to 3:00 AM.
Is the Wendy's located at 5195 De Zavala open for dine-in service?
Yes, this Wendy's location offers dine-in service along with drive-thru, takeout, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at the 5195 De Zavala Wendy's. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I order Wendy's food online for delivery or pickup from this location?
Yes, you can order online for delivery or pickup through their app or the website order.wendys.com.
What payment methods are accepted at Wendy's on De Zavala?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I buy Wendy's gift cards at or near the De Zavala location?
You can purchase Wendy's gift cards in-restaurant at the De Zavala location, through various retailers, or online via the Wendy's gift card portal.
How do I contact Wendy's at 5195 De Zavala with questions or feedback?
You can call the location directly at (210) 468-0039 or contact Wendy's Customer Care via live chat or the contact page on their website. Surveys are also available with your receipt information.
What nearby fast food options are available around Wendy's on De Zavala?
Nearby fast food options include Chick-fil-A, MOD Pizza, Burger King, Sonic Drive-In, and another Wendy's location, giving you various meal choices in close proximity.
Are there any nearby venues or attractions close to Wendy's on De Zavala?
Yes, The Rock Auditorium and Alamo Dome are nearby venues. You might enjoy visiting these places before or after dining at Wendy's.
What nearby amenities can help me when visiting Wendy's at 5195 De Zavala?
There are several gas stations nearby, including 7-Eleven and Chevron stations, as well as banks like Frost Bank and De Zavala, which can be convenient during your visit.