Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Freshness
Many reviews indicated that food quality was inconsistent, with reports of cold, stale, or overcooked items.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted issues with unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders and lack of receipts were noted, leading to customer frustration.
Positive Experiences
Despite the negative feedback, several customers highlighted great service and food quality during their visits.
AS
Alexander Salas
Jan 5, 2026
3.0
It's just okay overall!!!
AR
Anna Rios
Dec 10, 2025
3.0
Drive thru order around 7pm, didn't get a receipt, fries were hard not fresh, te had an after taste probably old. First time ordering tenders they were dry and overcooked . This is my go to Wendy's first time I've been disappointed. Tried calling no answer
DR
Dana Ritter
Nov 22, 2025
5.0
This Wendy's rocks! It's clean, friendly, and makes Wendy's food right. 😉 Thanks, y'all!
EB
Eric Breen
Nov 1, 2025
1.0
Got told they don't do small combos anymore. I got one like 2 weeks ago. If this is actual policy, it's stupid. If they lied to me to sell a medium, it's bullshit.
JL
Josh Lira
Oct 19, 2025
5.0
Great restaurant great location great staff great head manager great cleaning services great food great frosties great cookies tall big restaurant for downtown San Antonio we love Wendy's in downtown San Antonio TX keep up the great work dave Thomas would be happy in heaven at this place in downtown San Antonio TX
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 514 W. Cevallos in San Antonio open 24/7?
Yes, Wendy's at 514 W. Cevallos operates 24 hours a day, 7 days a week, including its drive-through service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's location offers dine-in, 24/7 drive-thru, and delivery services where available.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for convenient ordering.
What meals are served at this Wendy's location?
This Wendy's serves breakfast, lunch, and dinner with various menu options available throughout the day.
How can I contact this Wendy's for feedback or inquiries?
You can contact the store directly at (210) 305-5134 or reach Wendy's Customer Care via their website, live chat, or by calling 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's website, mobile app, and in-restaurant postings. Crew members can assist you with locating these details.
Are there any Wendy's competitors or alternative fast food nearby?
Nearby alternatives include McDonald's and Burger King, both well-known fast food restaurants located close to this Wendy's, providing convenient options for customers.
What nearby fuel stations are close to Wendy's at 514 W. Cevallos?
Exxon, Shell, and Pit Stop Food Mart are nearby gas stations where you can fuel up before or after your visit to Wendy's.
Are there any nearby hotels or accommodations for travelers near Wendy's?
Yes, Days Inn Downtown/Riverwalk Area, Studio 6 San Antonio, TX, and Holiday Inn San Antonio Downtown are nearby hotels ideal for travelers looking for a place to stay before or after dining.
Does Wendy's accept credit cards and cash at this location?
Yes, they accept various payment options including Visa, MasterCard, American Express, Discover, and cash payments.