Wendy's

3.8
990 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
514 W. Cevallos, San Antonio, TX
78204, United States

Hours

Reviews

3.8
990 reviews
5 stars
444
4 stars
213
3 stars
143
2 stars
63
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Freshness

Many reviews indicated that food was often served cold or stale, with several complaints about incorrect orders.

Cleanliness

The restaurant was noted for being clean, but some customers experienced issues with the cleanliness of food preparation.

Customer Experience

Several customers expressed dissatisfaction with long wait times and poor communication from staff.

Management Issues

There were multiple mentions of inadequate management and training, leading to poor service and unresolved complaints.
  • EB
    Eric Breen
    Nov 1, 2025
    1.0
    Got told they don't do small combos anymore. I got one like 2 weeks ago. If this is actual policy, it's stupid. If they lied to me to sell a medium, it's bullshit.
  • LC
    Layla Cortez
    Oct 21, 2025
    1.0
    Rude workers very bad attitude
  • JL
    Josh Lira
    Oct 19, 2025
    5.0
    Great restaurant great location great staff great head manager great cleaning services great food great frosties great cookies tall big restaurant for downtown San Antonio we love Wendy's in downtown San Antonio TX keep up the great work dave Thomas would be happy in heaven at this place in downtown San Antonio TX
  • NB
    Noe Becerra
    Oct 15, 2025
    5.0
    Best Wendy you Can eat at,from service to food.
  • BA
    Bri Anna
    Oct 9, 2025
    1.0
    Was waiting for about 30 minutes and was never helped. No one was inside the building and I was unable to cancel my online order.

Frequently Asked Questions About Wendy's

Is W. Cevallos Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.