Wendy's

3.8
996 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
514 W. Cevallos, San Antonio, TX
78204, United States

Hours

Reviews

3.8
996 reviews
5 stars
447
4 stars
213
3 stars
145
2 stars
63
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Freshness

Many reviews indicated that food quality was inconsistent, with reports of cold, stale, or overcooked items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted issues with unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders and lack of receipts were noted, leading to customer frustration.

Positive Experiences

Despite the negative feedback, several customers highlighted great service and food quality during their visits.
  • AS
    Alexander Salas
    Jan 5, 2026
    3.0
    It's just okay overall!!!
  • AR
    Anna Rios
    Dec 10, 2025
    3.0
    Drive thru order around 7pm, didn't get a receipt, fries were hard not fresh, te had an after taste probably old. First time ordering tenders they were dry and overcooked . This is my go to Wendy's first time I've been disappointed. Tried calling no answer
  • DR
    Dana Ritter
    Nov 22, 2025
    5.0
    This Wendy's rocks! It's clean, friendly, and makes Wendy's food right. 😉 Thanks, y'all!
  • EB
    Eric Breen
    Nov 1, 2025
    1.0
    Got told they don't do small combos anymore. I got one like 2 weeks ago. If this is actual policy, it's stupid. If they lied to me to sell a medium, it's bullshit.
  • JL
    Josh Lira
    Oct 19, 2025
    5.0
    Great restaurant great location great staff great head manager great cleaning services great food great frosties great cookies tall big restaurant for downtown San Antonio we love Wendy's in downtown San Antonio TX keep up the great work dave Thomas would be happy in heaven at this place in downtown San Antonio TX

Frequently Asked Questions About Wendy's

Is W. Cevallos Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 514 W. Cevallos in San Antonio open 24/7?

Yes, Wendy's at 514 W. Cevallos operates 24 hours a day, 7 days a week, including its drive-through service.