Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to negative experiences.
Food Quality
Many reviews indicated issues with food freshness and preparation, including cold items, incorrect orders, and poor quality of ingredients.
Positive Experiences
Despite the negative feedback, some customers praised the cleanliness of the restaurant and the friendliness of certain staff members, highlighting a few positive interactions.
Order Accuracy
Numerous complaints were made regarding incorrect orders and lack of attention to detail, with customers often receiving the wrong items.
Management Issues
Several reviews pointed to poor management practices, including inadequate training of staff and lack of responsiveness to customer complaints.
NO
Nelly Sigala (Oliver)
2 days ago
5.0
This place is amazing for lunch! There was this lady at the front desk who was just delightful... such a sweet and kind lady 🤍🤍
Will definitely come here again!
TC
Tawny Cruz
Feb 16, 2026
1.0
They deserve zero stars.The Drive thru cashier was slow and not giving receipts.Not giving change back Has stank attitude and being disrespectful in front of customers.Yelling and cursing through drive thru window.Charged me for something I did not order and got offensive because I did not want the order and asked for my change.Food was just thrown in the bag and not remade.Worst Wendy's ever and customer service is horrible.She should not be working with money.Mind you I gave a $50 and the total was $36.I had to ask for my change while waiting for my food. Wouldn't recommend and would definitely take my business elsewhere.
EG
Emilio Gonzalez
Feb 5, 2026
5.0
Staff is the best !
AR
Autumn Redmon
Jan 16, 2026
1.0
Horrible experience they charged me for something I did not order and I let them know it was wrong. Made it seem like it was my fault then on top of that I checked my bag and the order was still wrong. Will most likely never come back felt like I did something wrong and I didn’t appreciate that service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 514 W. Cevallos in San Antonio open 24/7?
Yes, Wendy's at 514 W. Cevallos operates 24 hours a day, 7 days a week, including its drive-through service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's location offers dine-in, 24/7 drive-thru, and delivery services where available.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for convenient ordering.
What meals are served at this Wendy's location?
This Wendy's serves breakfast, lunch, and dinner with various menu options available throughout the day.
How can I contact this Wendy's for feedback or inquiries?
You can contact the store directly at (210) 305-5134 or reach Wendy's Customer Care via their website, live chat, or by calling 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's website, mobile app, and in-restaurant postings. Crew members can assist you with locating these details.
Are there any Wendy's competitors or alternative fast food nearby?
Nearby alternatives include McDonald's and Burger King, both well-known fast food restaurants located close to this Wendy's, providing convenient options for customers.
What nearby fuel stations are close to Wendy's at 514 W. Cevallos?
Exxon, Shell, and Pit Stop Food Mart are nearby gas stations where you can fuel up before or after your visit to Wendy's.
Are there any nearby hotels or accommodations for travelers near Wendy's?
Yes, Days Inn Downtown/Riverwalk Area, Studio 6 San Antonio, TX, and Holiday Inn San Antonio Downtown are nearby hotels ideal for travelers looking for a place to stay before or after dining.
Does Wendy's accept credit cards and cash at this location?
Yes, they accept various payment options including Visa, MasterCard, American Express, Discover, and cash payments.
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