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Wendy's

3.8
(1003 reviews)

Business Details

514 W. Cevallos, San Antonio, TX
78204, United States
(210) 305-5134

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
514 W. Cevallos, San Antonio, TX
78204, United States

Hours

Reviews

3.8
1,003 reviews
5 stars
451
4 stars
214
3 stars
145
2 stars
63
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to negative experiences.

Food Quality

Many reviews indicated issues with food freshness and preparation, including cold items, incorrect orders, and poor quality of ingredients.

Positive Experiences

Despite the negative feedback, some customers praised the cleanliness of the restaurant and the friendliness of certain staff members, highlighting a few positive interactions.

Order Accuracy

Numerous complaints were made regarding incorrect orders and lack of attention to detail, with customers often receiving the wrong items.

Management Issues

Several reviews pointed to poor management practices, including inadequate training of staff and lack of responsiveness to customer complaints.
  • NO
    Nelly Sigala (Oliver)
    2 days ago
    5.0
    This place is amazing for lunch! There was this lady at the front desk who was just delightful... such a sweet and kind lady 🤍🤍 Will definitely come here again!
  • TC
    Tawny Cruz
    Feb 16, 2026
    1.0
    They deserve zero stars.The Drive thru cashier was slow and not giving receipts.Not giving change back Has stank attitude and being disrespectful in front of customers.Yelling and cursing through drive thru window.Charged me for something I did not order and got offensive because I did not want the order and asked for my change.Food was just thrown in the bag and not remade.Worst Wendy's ever and customer service is horrible.She should not be working with money.Mind you I gave a $50 and the total was $36.I had to ask for my change while waiting for my food. Wouldn't recommend and would definitely take my business elsewhere.
  • EG
    Emilio Gonzalez
    Feb 5, 2026
    5.0
    Staff is the best !
  • AR
    Autumn Redmon
    Jan 16, 2026
    1.0
    Horrible experience they charged me for something I did not order and I let them know it was wrong. Made it seem like it was my fault then on top of that I checked my bag and the order was still wrong. Will most likely never come back felt like I did something wrong and I didn’t appreciate that service.
  • AS
    Alexander Salas
    Jan 5, 2026
    3.0
    It's just okay overall!!!

Frequently Asked Questions About Wendy's

Is W. Cevallos Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 514 W. Cevallos in San Antonio open 24/7?

Yes, Wendy's at 514 W. Cevallos operates 24 hours a day, 7 days a week, including its drive-through service.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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