Wendy's

3.6
1415 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7039 Culebra, San Antonio, TX
78238, United States

Hours

Reviews

3.6
1,415 reviews
5 stars
568
4 stars
313
3 stars
184
2 stars
100
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff, particularly from management.

Food Quality

Many reviews mentioned cold, stale, or incorrect food orders, with some customers finding items unappetizing or spoiled.

Management Problems

The management, especially a manager named Linda, received significant criticism for unprofessional behavior and poor customer service.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt staff.

Mobile Order Problems

Customers experienced issues with mobile orders, including delays and incorrect items being provided.
  • MV
    Marlene Villalobos
    Nov 2, 2025
    1.0
    Long wait, no one making orders.Staff sitting down in lobby
  • JH
    Joshua Hernandez
    Oct 27, 2025
    1.0
    Showed up at 11pm and never received an answer . Says open till 1 am . Good job to the shift at 10-26-2025 @ 11:32 pm
  • JL
    Josh Lira
    Oct 13, 2025
    5.0
    What happened to the Wendy's sign pls put the sign back on
  • KC
    Kelley Collins
    Oct 1, 2025
    2.0
    I’ve been to this Wendy’s twice and each time the food was cold that people weren’t very friendly. I will not go back.
  • SF
    Sean Ferguson
    Sep 27, 2025
    1.0
    I picked up food from here 4 times. EVERY time I went, I got the wrong food, it was cold, it was missing items or I was given something cheaper than I ordered. When I attempted to get a correction, they got me other items but often they were not what I ordered. The managers I did talk to referred me to another shift or said to contact Wendy's support. I feel sorry for the employee they sent out to inform me the first time, that my order wasn't able to be done due to being out of items, they sent out the only guy that was there less than a week, nice kid though. I do not suggest this location for anyone making mobile orders or not paying in cash.

Frequently Asked Questions About Wendy's

Is Culebra Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.