Wendy's

3.6
1424 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7039 Culebra, San Antonio, TX
78238, United States

Hours

Reviews

3.6
1,424 reviews
5 stars
568
4 stars
314
3 stars
185
2 stars
101
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted cold, stale, or incorrect food items, with some customers finding foreign objects in their meals.

Management Issues

Several reviews mentioned ineffective management, with complaints about rude behavior from managers and lack of staff training.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
  • MS
    Melissa Sandoval
    3 days ago
    1.0
    Worst chicken sandwich I ever had. It was so dry and flavorless. It was supposed to be a spicy chicken burger. I also ordered 2 baked potatoes and they didn't even put the sour cream packets in the bag that go with it or utensils. They also forgot to give me my husband's large chili which I had to get off my car and go inside to get because these employees just basically toss your food at you after making you wait by their side door for your food and run back inside. Even then, they didn't put napkins, crackers or a spoon in the bag for the chili. My husband said there was hardly any meat in the chili. It was mostly liquid and onions! No wonder no one is ever at this Wendy's. Worst service and food there. Its disappointing because I've always loved Wendy's.
  • JT
    joe Tapia
    Dec 27, 2025
    1.0
    I had a horrible experience, I ordered a baconator with no ketchup and I got a burger with ketchup and no bacon. I also ordered a root beer but received a Dr. Pepper.
  • WS
    West Side
    Dec 24, 2025
    1.0
    Horrible service restrooms were beyond filthy and there was no hand soap or toilet paper.
  • AS
    Aziel Sosa
    Dec 21, 2025
    1.0
    I went there, ordered two Biggie Bags, and was given the wrong order. They took my receipt and then said I didn't give them the correct receipt. I waited over twenty minutes, and they still tried to blame me. Never going back there again.
  • VD
    Victor Delgado
    Dec 9, 2025
    2.0
    Wendys in general is on a downward spiral and this one is a perfect example. I only have gone because it's convenient to where I work. The food is generally colder than it should be, standard items like coca cola have been out of stock multiple times and I've been charged incorrectly twice (menu price vs receipt price). Stay away.

Frequently Asked Questions About Wendy's

Is Culebra Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's drive-thru at 7039 Culebra?

The drive-thru is open daily from 6:00 AM to 1:00 AM.