Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,333 reviews
5 stars
541
4 stars
276
3 stars
180
2 stars
86
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional, leading to a negative dining experience.
Food Quality
Many customers reported receiving cold or undercooked food, with several instances of incorrect orders and unsatisfactory meal preparation.
Operational Issues
Frequent complaints about long wait times, unresponsive staff, and inconsistent hours of operation were noted, indicating operational inefficiencies.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and trash on the floor, contributing to an overall negative impression.
- MLMeka LaVetteDec 30, 20255.0I live next to a Wendy's but I will drive all the way to this one instead. Good fresh, workers friendly.
- GMGeovana MenaDec 24, 20251.0It says they are open at 6:30 am. It is 7:02 am, driving to work decided to stop by and they are closed.
- W_Whelpitsdan _Dec 21, 20251.0Just came from this location. We made a mobile order and when we arrived no one was there it seemed. One car left and went to the Taco Bell and another pulled up in front of me to go to the window and when I followed we were both greeted with….no one. We had to refund an order and we sat there waiting for 30min. If y’all are not open late like whats being advertised then take it down. If you are get someone who’s actually going to work.
- LGLetty G.Dec 20, 20255.0I LOVE WENDY'S BUT! This 4pc. is not worth spending $12.99 they could of at least through in the other 1/2 piece this looks like a nugget! So I bought 2-4pc. 1 meal & just the 4pc. box for $20+ change.
- KMKoree MorganNov 16, 20251.0I came Saturday night on November 15th. The girl doing the drive thru speaker was incredibly rude and aggressive. I understand having a bad day, but to be so rude and aggressive to customers right from the start is unacceptable. I would not consider this location unless you are okay with very poor and slow service with someone speaking so condescending towards you. I left feeling like crap and if that's how they run things then their lack of customers throughout the day speaks for itself.
Frequently Asked Questions About Wendy's
Is 9307 Potranco Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 9307 Potranco Rd?
The drive-thru is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday and Saturday from 9:00 AM to 3:00 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on 9307 Potranco Rd in San Antonio?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides available via the app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for this Wendy's?
You can view the menu and pricing at menu.wendys.com or via the mobile app by selecting the San Antonio 9307 Potranco Rd location.
How can I contact Wendy's at 9307 Potranco Rd for feedback or questions?
You can call (210) 390-0836 directly, use the Customer Care Live Chat via their Contact page, or fill out the Wendy’s Customer Satisfaction Survey with your receipt details.
Are there nearby dining options around Wendy's at 9307 Potranco Rd?
Yes, nearby options include Taco Bell, Yaya's Thai Restaurant, Baskin-Robbins for dessert, Burger Boy, Starbucks, Dunkin', Arby's, and Tropical Smoothie Cafe, offering a variety of fast food, Asian, coffee, and more.
What nearby services can I access when visiting this Wendy's?
You can find services like Cellular Zone for phone repairs, Jiffy Lube for vehicle maintenance, beauty salons such as Rios Golden Cut Salons and MV Nails & Spa, and medical care including CareNow Urgent Care nearby.
Are there nearby emergency medical facilities close to Wendy's on Potranco Rd?
Yes, nearby emergency rooms include CareNow Urgent Care, Methodist ER Legacy Trails, and First Choice Emergency Room for quick medical attention.
What are the dining attire standards at Wendy's on 9307 Potranco Rd?
The attire is casual, welcoming customers in comfortable clothing suitable for a fast food restaurant environment.