Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,481 reviews
5 stars
461
4 stars
283
3 stars
208
2 stars
127
1 star
402
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Quality
Many reviews mentioned cold or improperly cooked food, with some customers expressing disappointment in the overall quality.
Management Issues
Several reviews highlighted poor management practices, including yelling at staff and inadequate staffing levels.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, particularly in the restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- RDRobert DozierNov 20, 20255.0Great place employee very nice
- JLJosh LiraNov 17, 20255.0Great restaurant great location great staff great head manager great cleaning services great food great name Wendy's the Wendy's tall sign needs a new sign it still has the old sign
- BBBearNov 6, 20251.0My chili was room temp at best. My wife's was scalding hot. The potato was barely warm. Not even hot enough to melt butter. The young male staff (Joshua) that waited on us was very friendly towards us. He was trying hard and working hard. There was a female mngr yelling at the staff. It was very audible. Felt horrible for the young man. There was absolutely no reason for him to be spoken to the way he was. Especially in ear shot of customers. The young man is the only reason for the 3 star review on service. Otherwise I would have mentioned a zero star should be given. Food was beyond overpriced. BC of this visit and a previous bad visit to this location I simply got rid of the Wendys app. I didn't used to mind paying the high prices given service and food at Wendys but two failed attempts with this location and the mngr feeling the need to yell at staff and berate staff in ear shot of customers. I'll never eat Wendys again.
- MVMarcos Antonio Escalona VaronaNov 5, 20251.0Lugar completamente vacío y la demora es demasiado de media hora para una orden no lo recomiendo hay lugares mejores
- HEHours on EarthOct 28, 20252.0Such a shame what happened to Wendy's..it used to be great fast food option back in the 90's. Food quality and customer service have both declined drastically. You'll wait for at least an extra 10-15 minutes in the drive thru for a simple order and there's about a 50/50 chance it will be incorrect or cold. Good luck getting quick or polite service inside. Not worth the time, money, or frustration, especially for such low quality food..
Frequently Asked Questions About Wendy's
Is Wurzbach Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 9340 Wurzbach?
Wendy's at 9340 Wurzbach is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer drive-through service?
Yes, this Wendy's offers drive-through service daily from 9:00 AM to 1:00 AM.
Can I order Wendy's food for delivery in San Antonio, TX?
Yes, Wendy's offers delivery in San Antonio. Check availability by entering your address on their app or at order.wendys.com.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's at 9340 Wurzbach for feedback or questions?
You can contact Wendy's customer care via their Contact page online, call 888-624-8140, or reach the location directly at (210) 853-5782.
Where can I find Wendy's gift cards for purchase?
Gift cards are available in-restaurant, through online retailers, and via Wendy’s online gift card portal at wendysgiftcards.com.
What nearby fast food options are close to Wendy's at 9340 Wurzbach?
Close to Wendy's are other fast food restaurants like Jack in the Box, McDonald's, Burger King, Taco Bell, Church's Chicken, and Arby's, offering variety if you want to explore different quick dining options.
Are there hotels near Wendy's at 9340 Wurzbach for travelers?
Nearby hotels include Studio 6 San Antonio Northwest Medical Center, Motel 6 San Antonio Northwest Medical Center, Best Western Plus Posada Ana Inn, and Pear Tree Inn San Antonio Northwest Medical Center, offering convenient accommodation options.
What local restaurants near Wendy's offer Mediterranean or Middle Eastern cuisine?
Nearby options include Pasha Mediterranean Grill, Zaatar Lebanese Grill, and Naara Cafe, great spots to enjoy Mediterranean and Middle Eastern dishes before or after visiting Wendy's.