Location.com logo
Brand Certified

Wendy's

3.2
(1491 reviews)

Business Details

9340 Wurzbach, San Antonio, TX
78240, United States
(210) 853-5782

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9340 Wurzbach, San Antonio, TX
78240, United States

Hours

Reviews

3.2
1,491 reviews
5 stars
463
4 stars
285
3 stars
210
2 stars
125
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly cooked items.

Staff Behavior

While some staff were noted as friendly and polite, there were numerous reports of rude behavior and poor management practices.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.

Management Issues

Reviews indicated significant problems with management, including poor staff treatment and lack of organization.
  • AA
    Adrianna
    Feb 18, 2026
    1.0
    Very sad by appearance, then when you get inside it’s even worse, the workers don’t care and take the sweet time for the bare minimum of getting the order. I’m not trying to be rude or disrespectful, but that’s just how exactly it’s been for the few times I have ordered Wendy’s.
  • FM
    Fabian Mariscal
    Feb 13, 2026
    1.0
    I ordered fresh fries. But they gave me fries that weren't. I returned them and asked for fresh fries. Instead they just refried them. I've worked in a Wendy's before. So I know what refried fries look like and taste like. I used to refry the ones left at the end of the night for myself. French fries are plump and thick. Refried fries have creases along the length of the fry because the fry has collapsed after being out of the fryer for a few minutes. If you like fresh food and to be given what you are asked for avoid this place
  • HP
    Holly C. Porter
    Feb 12, 2026
    1.0
    I ordered 2 Jr Bacon Cheese Burgers in the drive-thru. The guy asked me to pull up and park in a designated area and he would bring out my food. I waited about 5 minutes... when 2 other cars parked next to me. 8 more minutes passed and both received their food and left. The man then came back to my car and asked what I ordered. He finally brought out my food 23 minutes after it was ordered. It was cold. Not sure what was going on that night, but 23 minutes in a drive-thru is ridiculous and shows a lack of competence. Never will I go back.
  • JF
    John Finley
    Feb 7, 2026
    1.0
    AVOID the Wurzbach and I10 Wendy's. They'll make your order wrong and then they won't refund your money. They've also gone way downhill. The food looks GROSS and disgusting. Not the Wendy's of old days. I'll take that as representative of all Wendy's locations moving forward. A few blocks away, there is Chester's Hamburgers. No drive thru, similar prices, but real actually GOOD burgers. Go there instead. RIP Wendy's. No wonder youre on the ropes. To Kelsey and "Jazmon"- My first call to was my credit card company. We are NOT paying you. My second call will be Monday to your corporate office. THANKS for the inconvenience.
  • HE
    Hours on Earth
    Jan 30, 2026
    4.0
    This used to be a terrible Wendy's...cold food, long waits, poor service, etc. Gave them another shot recently and glad to see it has improved. Wait time was a little long, but the food was hot and prepared well. Employees were polite/friendly. My only complaint is that the beef patties on the double stack and Jr burgers are so small. They're just slightly larger than a white castle! C'mon Wendy's...where's the beef?

Frequently Asked Questions About Wendy's

Is Wurzbach Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 9340 Wurzbach?

Wendy's at 9340 Wurzbach is open daily from 9:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: