Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,519 reviews
5 stars
547
4 stars
309
3 stars
236
2 stars
113
1 star
314
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, slow service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty floors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted positive experiences with food quality at times.
- MCMark CuellarJan 5, 20261.0Drive thru experience. The food wasn't properly wrapped. The drive thru person wasn't friendly. Didn't asked if I wanted napkins. No napkins in the bag. Considering this location is in medical center area, I would expect better customer service
- SDShane DosseyDec 31, 20251.0Hours posted say that they close at 12:30AM I arrived at 12:00AM and they said they were closed. Either fix your hours or get better employees who actually want to work. Date of incident 12/31/2025 Will be reaching out to Wendy’s corporate directly
- RRReinDec 30, 20255.0This is the best Wendy’s I’ve been to in San Antonio. The service was quick, my food was still hot, and the lady was very nice! Julie I think her name was, did great. I will be coming back to this location!
- SSSheena ShieldsDec 15, 20252.0They didn't have toys for the Happy meals. They didn't have sauces. They didn't have ketchup. No napkins. Nothing. Instead of the toy. I got a freaking Frosty and the way she put the lid on the frosty the little mini one at that it melted all over my clothes and my belongings so I only got maybe one bite
- MQMaria QDec 8, 20254.0Just picked up my order ahead order to bring lunch to my fiance. Store was empty,looked pretty clean, order was ready except for my drink. Had to walk further to my location so food was not too warm. But order was correct, and filled our bellies right.
Frequently Asked Questions About Wendy's
Is Medical Center Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Wurzbach Rd in San Antonio, TX?
The drive-through is open daily from 9:00 AM to midnight.
Is the Wendy's on Wurzbach Rd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, they serve breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout from this location?
Yes, Wendy's offers both delivery and takeout through their app and website at order.wendys.com.
What payment options are accepted at Wendy's on Wurzbach Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's on Wurzbach Rd for questions or feedback?
You can call (210) 319-7125 or reach out to Wendy's Customer Care via their contact page or customer satisfaction survey.
Where can I find menu pricing and nutritional information for this Wendy's location?
Menu pricing and nutrition info are available on order.wendys.com and the Wendy's mobile app, tailored to this location.
What are some nearby places that customers might visit before or after dining at Wendy's on Wurzbach Rd?
Nearby places include South Texas Medical Center, Starbucks, Chipotle Mexican Grill, USAA Bank, and Walgreens, offering dining, banking, and medical services around the area.
How can nearby health centers like South Texas Medical Center be convenient for Wendy's customers?
Customers visiting South Texas Medical Center can easily grab a meal or snack at Wendy's nearby, making it a convenient option for patients and visitors.
Is there public transportation or other services near Wendy's on Wurzbach Rd to assist customers?
While specific transit stations aren't listed, nearby facilities such as USAA Bank and the Post Office make this area a practical stop for multiple errands including dining at Wendy's.