Location.com logo
Brand Certified

Wendy's

3.6
(1414 reviews)

Business Details

(210) 390-0862

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9535 Culebra Road, San Antonio, TX
78251, United States

Hours

Reviews

3.6
1,414 reviews
5 stars
577
4 stars
312
3 stars
203
2 stars
84
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors, sticky tables, and unkempt bathrooms.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some describing it as tasting bad or being served incorrectly.

Staff Attitude

While some reviews praised individual staff members for their friendliness, many others noted a general lack of professionalism and negative attitudes among employees.
  • ME
    Michael Eubank
    Feb 6, 2026
    1.0
    Well I can't rate the food because I never received any. I arrived at 8:10 pm. There was 5 cars in front of me. Each car was taking 4-5 minutes just to order at the window. After 15 minutes and still 2 cars in front of me, I left. I have no idea how much help they had,but that is ridiculous.
  • SE
    Steven Ray Ellis
    Jan 29, 2026
    1.0
    Their customer service is the worst. The employees always look pissed off and they work slow
  • MH
    Matthew Hernandez
    Dec 30, 2025
    1.0
    How do you mess up an order with barely anyone there?
  • SA
    Samuel Aguilar
    Dec 19, 2025
    1.0
    New Chicken fingers and fries were cold.Soda dispenser syrup needs calibration.Teenage age son ordered separately and was ignored when his order wasn’t made .Night manager excuse was “we are busy”.Got his order after we all attempted to enjoy ours.Offered no apology.Not to mention all other guests arriving after him got orders first .
  • AT
    Alfred Torres
    Nov 23, 2025
    3.0
    I haven't been to Wendy's in forever! Hamburgers have shrunk and prices are higher (like all other fast food places). Just seems like the burger patty is smaller.

Frequently Asked Questions About Wendy's

Is Culebra Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 9535 Culebra Road, San Antonio, TX?

Wendy's at 9535 Culebra Road is open daily from 6:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: