Wendy's

3.7
1408 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9535 Culebra Road, San Antonio, TX
78251, United States

Hours

Reviews

3.7
1,408 reviews
5 stars
578
4 stars
312
3 stars
203
2 stars
84
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and professional, while others are rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Multiple reports of unsanitary conditions, including dirty bathrooms and sticky floors.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others found food cold or unappetizing.

Speed of Service

Long wait times reported, especially in drive-thru and during busy hours.
  • PA
    Patty Agcopra
    Nov 11, 2025
    5.0
    Very clean. Very nice employees. We appreciate them. Thank you Wendy's. From veterans.
  • IT
    I T
    Nov 6, 2025
    1.0
    This Wendy’s is trash!!! The managers and staff are really rude and seems don’t know what they’re doing. When I make a complain because they got my order wrong, they respond with negative attitude. Rather go drive and waste my gas to Wendy’s Alamo ranch next time who are really nice and actually give me best customer services
  • MM
    Monstro
    Nov 6, 2025
    1.0
    You need to get rid of Mr A. He has the worst customer service. Mistreats customers and has a poor customer service interactions.
  • DA
    Dora Aguilar
    Oct 30, 2025
    1.0
    I decided to give this location a try again at 6:20 but nope. They were rude upon ordering through drive thru and when I had requested sauces at the intercom I was missing it in the bag. In which I had to wrap around the drive thru for those said sauces. Then the guy proceeds to be confused on what I need… hands me the wrong sauces and gives us an attitude.
  • DC
    D.O Corso
    Oct 25, 2025
    5.0
    This location has the nicest employees working here. It doesn’t matter what time of day you go the service is awesome. The food is always perfect. But I keep coming back because I knowing that I will get great service.

Frequently Asked Questions About Wendy's

Is Culebra Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.