Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff are friendly and professional, while others are rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Multiple reports of unsanitary conditions, including dirty bathrooms and sticky floors.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others found food cold or unappetizing.
Speed of Service
Long wait times reported, especially in drive-thru and during busy hours.
PA
Patty Agcopra
Nov 11, 2025
5.0
Very clean. Very nice employees. We appreciate them. Thank you Wendy's. From veterans.
IT
I T
Nov 6, 2025
1.0
This Wendy’s is trash!!! The managers and staff are really rude and seems don’t know what they’re doing. When I make a complain because they got my order wrong, they respond with negative attitude. Rather go drive and waste my gas to Wendy’s Alamo ranch next time who are really nice and actually give me best customer services
MM
Monstro
Nov 6, 2025
1.0
You need to get rid of Mr A. He has the worst customer service. Mistreats customers and has a poor customer service interactions.
DA
Dora Aguilar
Oct 30, 2025
1.0
I decided to give this location a try again at 6:20 but nope. They were rude upon ordering through drive thru and when I had requested sauces at the intercom I was missing it in the bag. In which I had to wrap around the drive thru for those said sauces. Then the guy proceeds to be confused on what I need… hands me the wrong sauces and gives us an attitude.
DC
D.O Corso
Oct 25, 2025
5.0
This location has the nicest employees working here. It doesn’t matter what time of day you go the service is awesome. The food is always perfect. But I keep coming back because I knowing that I will get great service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 390-0862.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Culebra Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 9535 Culebra Road, San Antonio, TX?
Wendy's at 9535 Culebra Road is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer a drive-thru service?
Yes, the Wendy's at 9535 Culebra Road offers drive-thru service daily from 6:30 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's location offers delivery and takeout services. You can order via their app or at order.wendys.com.
Does this Wendy's serve breakfast items?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is the Wendy's at 9535 Culebra Road currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
How can I contact this Wendy's location for questions or feedback?
You can contact Wendy's Customer Care via their Contact page, call 888-624-8140, or call this location directly at (210) 390-0862.
What nearby places can I visit in San Antonio around Wendy's at 9535 Culebra Road?
Nearby places include Walmart Supercenter San Antonio - Culebra Rd, Murphy Express gas station, and FedEx Office Print & Ship Center, which are convenient for shopping, fueling, and shipping during your visit.
Is there another fast food restaurant near this Wendy's location?
Yes, nearby fast food options include Subway and Sonic Drive-In, providing additional choices for meals in the area.
What automotive services are available near this Wendy's?
Nearby automotive services include Murphy Express gas station, Walmart Auto Care Centers, and automotive repair services, which can be visited before or after your meal at Wendy's.