Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors, sticky tables, and unkempt bathrooms.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with some describing it as tasting bad or being served incorrectly.
Staff Attitude
While some reviews praised individual staff members for their friendliness, many others noted a general lack of professionalism and negative attitudes among employees.
ME
Michael Eubank
Feb 6, 2026
1.0
Well I can't rate the food because I never received any. I arrived at 8:10 pm. There was 5 cars in front of me. Each car was taking 4-5 minutes just to order at the window. After 15 minutes and still 2 cars in front of me, I left. I have no idea how much help they had,but that is ridiculous.
SE
Steven Ray Ellis
Jan 29, 2026
1.0
Their customer service is the worst. The employees always look pissed off and they work slow
MH
Matthew Hernandez
Dec 30, 2025
1.0
How do you mess up an order with barely anyone there?
SA
Samuel Aguilar
Dec 19, 2025
1.0
New Chicken fingers and fries were cold.Soda dispenser syrup needs calibration.Teenage age son ordered separately and was ignored when his order wasn’t made .Night manager excuse was “we are busy”.Got his order after we all attempted to enjoy ours.Offered no apology.Not to mention all other guests arriving after him got orders first .
AT
Alfred Torres
Nov 23, 2025
3.0
I haven't been to Wendy's in forever! Hamburgers have shrunk and prices are higher (like all other fast food places). Just seems like the burger patty is smaller.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 9535 Culebra Road, San Antonio, TX?
Wendy's at 9535 Culebra Road is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer a drive-thru service?
Yes, the Wendy's at 9535 Culebra Road offers drive-thru service daily from 6:30 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's location offers delivery and takeout services. You can order via their app or at order.wendys.com.
Does this Wendy's serve breakfast items?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is the Wendy's at 9535 Culebra Road currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
How can I contact this Wendy's location for questions or feedback?
You can contact Wendy's Customer Care via their Contact page, call 888-624-8140, or call this location directly at (210) 390-0862.
What nearby places can I visit in San Antonio around Wendy's at 9535 Culebra Road?
Nearby places include Walmart Supercenter San Antonio - Culebra Rd, Murphy Express gas station, and FedEx Office Print & Ship Center, which are convenient for shopping, fueling, and shipping during your visit.
Is there another fast food restaurant near this Wendy's location?
Yes, nearby fast food options include Subway and Sonic Drive-In, providing additional choices for meals in the area.
What automotive services are available near this Wendy's?
Nearby automotive services include Murphy Express gas station, Walmart Auto Care Centers, and automotive repair services, which can be visited before or after your meal at Wendy's.
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