Wendy's

Reviews

• PT

  Pierce Travel

  Nov 16, 2025
  1.0
  This was beyond horrible my fries were cold and I literally asked for them to be hot a order of nuggets were missing and none of the food was hot at all. It was not busy it was Sunday around 12:30 the reason why I gave the atmosphere a 2 was because I was in my own car. When I told them my fries were cold he said which ones. I don't understand what you mean by which ones so I just gave him two of them they act like they really didn't want to work but nobody was there. I am finally doing a review because this is my second time going to this Wendy's and I had a bad experience there also and that was with a chicken biscuit it was hard dry and cold it shouldn't even been sold it was really disappointing but I was too tired to turn around and say anything I am going to call the corporate office because this is ridiculous. I think they should ask themselves in that establishment what they want the kind of food for themselves or their families
• WH

  Woven by the Most High

  Nov 9, 2025
  5.0
  Eat her often. Food is always on point as is the service. Restaurant is clean and staff is friendly. I generally get a salad, the apple pecan is my go to. The price is a bit high for lettuce, in addition to the container the salad comes in has shrank, but the price didn't.
• MV

  Mariana V

  Oct 24, 2025
  1.0
  Went to Wendy’s while on a phone call with a long-distance friend. We were catching up and laughing about life. The lady taking my order seemed upset, and after I apologized and told her I needed a minute to decide, she replied by attending to the customer next to me. Which I thought was fair and proper. However, still upset by the previous laughing and continuous talking, she further ignored me while I was waiting by the speaker, with no other cars next to me or behind me, even after me, calling on her several times. I thought it was funny, took no offense and assumed she was just having a bad day. Which, in all sincerity, made me and my friend laugh more. After waiting even longer, she finally replies with, “Are you going to keep laughing or are you finally going to order?” and other non-important, but just as impolite and mindless comments. As a student and as a former worker in the customer service industry, I get it. Customer service is an underestimated, every-day skill for these employees, which require other cognitive skills and critical thinking. Sometimes, dealing with customers is tough, as they misjudge one's abilities, intelligence or potential. However, the employee was still unreasonable, rude, immature and impatient. Lacked courtesy, respect, mindfulness, and manners. In full behavioral review, she seemed of brute thinking, slow, and simply put, ignorant. Even then, there are always ways for better development. A good way to improve an employee’s attitude and customer service would be most efficiently achieved through a combination of intentional hiring and proper training. There are some websites that offer coaching programs, which include, and are not limited to; communication skills, emotional intelligence, interpersonal skills, and a better relationship with our common sense. These could give employees the ability to make rational judgments based on practical knowledge and experience, not emotional tantrums. Finally, a good way to measure the success of these initiatives could be through CSAT scores and customer loyalty metric (NPS). Which, for the less intelligent individual, or for the more primitive thinker (our hostess that evening), means that surveys could be used as a performance measuring tool. I genuinely hope this helps :)
• DW

  Dwight Ware

  Oct 21, 2025
  1.0
  Wait time was ridiculous. Rude staff. Buyer beware of what you’re ordering. Didn’t realize the Bacon Double Stack was infant sized. A little larger than a sauce packet. Really Wendy’s.
• AG

  Armando Garza

  Oct 17, 2025
  4.0
  Llegamos por unas Triple Baconator y Son of Baconator al Drive thru. Había 2 chavos atendiendo nadamas porque ya eran pasadas las 11pm pero las hamburguesas muy ricas.

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