Customers reported mixed experiences with service, ranging from friendly and attentive to slow and unprofessional.
Food Quality
While many praised the burgers and shakes, there were numerous complaints about food being undercooked, lacking flavor, or items being unavailable.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, including reports of pests and unsanitary conditions.
Management Changes
The recent change in ownership has led to some positive feedback, but also confusion and inconsistency in service and menu availability.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the vibe while others noted issues like temperature control and cleanliness.
SJ
s j
2 days ago
5.0
Very clean inside, people are friendly, and good food. Burgers and Fries are fresh and delicious. Fried pickles were okay, ranch sauce is thick and tasty. Very consistent food quality and service!!
LH
LaQuandra Hopper
Nov 12, 2025
1.0
Ordered a burger tonight and noticed the burger was super soft while I was eating.. I took a min to examine it and it was raw! I could have threw up 🤮 I was so disgusted and just pray that I don’t get sick due to improper prep of the burger! I called To speak with manger and she offered to replace it before apologizing.. i go On to express my concerns then she apologized!! Im missing the old management already 🥺🍔
MR
Marcus Ramirez
Nov 11, 2025
5.0
We tried the burgers, fries and tots. All were fresh and not greasy. I spoke with the owner and he said the meat is a special blend that is made for them and that they use a potato bun. The little details makes the difference which makes it a good burger. The place is clean and tidy. Definitely will be going back.
DS
Diego Soto
Nov 8, 2025
1.0
One of the worst first impressions I’ve ever experienced. To start off the cashier unable to correctly take my simple order , I asked for large bacon cheese fries and she goes “ did you want to add cheese? “ It’s in the name bacon CHEESE fries and then I ordered the bourbon bacon burger and they didn’t even add bacon the on bourbon BACON burger, when we brought it back to the cashier she goes “ not again “ implying that this has happened previously, not only that, the chocolate brownie milkshake tasted like chemicals, I’ve experienced the bandera locations milkshakes and they weren’t even close to being as bad as this location. They also took 28 mins to bring out my order when there was only 2 people in the restaurant. Even after they took long our food was COLD and it looked depressing. I consider myself lucky that I’ll never have to subject myself to eating at a place with this quality of service and food.
PC
Paula C
Nov 6, 2025
4.0
I had the Cheeesy burger and it was just the right amount of greasyness very flavorful, but the whole flipping of the buns was kinda irrelevant. The chicken stripz were ver tasty and the breading wasnt over powering which is good. I would definitely recommend a visit.
What type of food does Wayback Burgers in San Antonio serve?
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
Where is Wayback Burgers located in San Antonio?
Wayback Burgers is located at 1723 North Loop 1604 East, Suite #108, San Antonio, TX 78232, USA.
What are the operating hours of Wayback Burgers in San Antonio?
Wayback Burgers is open daily from 10:30 AM to 9:00 PM.
Does Wayback Burgers in San Antonio offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
Which payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wayback Burgers online?
Yes, you can order online at https://order.waybackburgers.com/menu/wayback-burgers-san-antonio-tx?open-criteria=1 or download their app via https://bit.ly/waybackapp.
What are some nearby places around Wayback Burgers that I might visit?
Nearby you can find Starbucks for coffee, Spec's Liquor, and Santikos Theatres if you're interested in a movie.
Is there a coffee shop near Wayback Burgers where I can grab a drink?
Yes, Starbucks is located near Wayback Burgers, perfect for grabbing a coffee before or after your meal.
Are there any entertainment options close to Wayback Burgers?
Santikos Theatres, a nearby cinema and theater, provides an entertainment option close to Wayback Burgers.
If I’m visiting nearby businesses like the AT&T Store or real estate agencies, can I easily grab food at Wayback Burgers?
Yes, Wayback Burgers' location near the AT&T Store and multiple real estate agencies makes it convenient for a quick lunch or dinner break.