True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in San Antonio at 17238 Bulverde Rd today!
Many customers praised the friendly and attentive service, particularly highlighting staff members like Maria and Fabian.
Food Quality
While some reviews praised the BBQ and sides as delicious, others reported issues with food temperature, portion sizes, and quality, particularly with brisket and ribs.
Ordering Experience
Several customers expressed frustration with the digital ordering system and drive-thru service, noting issues with order accuracy and delays.
Atmosphere
The restaurant was generally described as clean and welcoming, but some reviews mentioned it could get loud and chaotic during busy times.
JU
Johnathan Urbick
3 days ago
5.0
Maria is awesome! She ran to the grocery section to get us the larger size of pudding, made sure we had everything we needed and did it with a smile. Top notch customer service. Thank you Maria!!! Take care of this lady, please.
SS
StreetChris
5 days ago
1.0
Customer service simply isn't there. Attitude.
The loaded sliced brisket potato was loaded with burnt brisket.
This location is hit or miss. Lacking consistency on both food quality and customer service.
Might not return.
LB
Laura B
Dec 16, 2025
5.0
Chuck was excellent great customer service and very welcoming
BM
BLACK MAJINN94
Dec 16, 2025
5.0
Good mac n cheese / fatty brisket yum!!
HM
harrison mesko
Nov 26, 2025
1.0
Manager stressed importance of staff walking around talking to customers. Yet this never happened, Unlike at Mama's Cafe off of Nacogdoches. Beef Short ribs are inferior to the old Granary in the Pearl too.
I won't buy beef short rib from HEB
Will True Texas BBQ locations be open on Thanksgiving?
True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.
What makes True Texas BBQ's barbecue special?
True Texas BBQ uses all-natural meats slow smoked in-house for fourteen hours over natural Texas oak wood, delivering authentic Texas flavor.
What are the operating hours of True Texas BBQ?
True Texas BBQ is open daily from 11:00 a.m. to 9:00 p.m.
Does True Texas BBQ offer delivery service?
Yes, True Texas BBQ provides delivery service to customers.
Is True Texas BBQ open on Thanksgiving?
True Texas BBQ is closed for regular business on Thanksgiving but open from 9 a.m. to 12 p.m. for Holiday Meals pickup only.
What types of payment does True Texas BBQ accept?
True Texas BBQ accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does True Texas BBQ offer catering services?
Yes, True Texas BBQ offers catering for events and gatherings.
Is True Texas BBQ family-friendly and accessible for children?
Yes, True Texas BBQ welcomes families and children, has a children's menu and provides high chairs and wheelchair accessible entrances and restrooms.
Where is True Texas BBQ located and what are some nearby places customers might visit?
True Texas BBQ is located at 17238 Bulverde Rd, San Antonio, TX 78247. Nearby places include H-E-B Grocery Bulverde Marketplace, Chipotle Mexican Grill, and Maple Street Biscuit Company, which customers might visit before or after enjoying BBQ.
Are there convenient facilities near True Texas BBQ for customers, such as ATMs or gas stations?
Yes, customers can find HEB ATMs and H-E-B Fuel gas stations nearby for their convenience when visiting True Texas BBQ.
What other dining options are near True Texas BBQ for those exploring the area?
Nearby dining options include South Flo Pizza, Jersey Mike's Subs, Poco Loco Mexican Food, and True Texas Tacos, offering variety to customers exploring the area.