Business Details
About
Barbecue RestaurantRestaurantCaterer
True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in San Antonio at 17238 Bulverde Rd today!
Details
- Dine-inAvailable
- TakeoutAvailable
- Requires reservationsNot available
- DebitAvailable
Location
Hours
Reviews
4.2
1,146 reviews
5 stars
706
4 stars
193
3 stars
89
2 stars
60
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some praised the brisket and ribs, while others reported dry or poorly prepared dishes.
Service Issues
Frequent complaints about service, including incorrect orders, lack of staff knowledge, and slow response times.
Customer Service
Positive feedback for specific staff members like Maria and Fabian, highlighting their friendliness and helpfulness.
Ordering Experience
The kiosk ordering system received criticism for being confusing and malfunctioning, leading to order errors.
Atmosphere
Generally positive remarks about the restaurant's cleanliness and inviting atmosphere.
- YWYolanda Willis3 days ago5.0Maria’s customer service was excellent. We used the drive-they feature and she got our order just right and went out of her way to send us off with everything we needed for our family dinner.
- RMRoland Martinez3 days ago4.0They were out of several items on the menu. We had a coupon for a free banana pudding which they were out of. We asked the cashier if they could substitute it for another dessert, and she said no. A few minutes later, we saw that same cashier pulling some off the shelf from the store for another customer. My mom asked for some bbq sauce and the cashier threw them across the counter at her. The food we did get was good, but it wasn’t what we wanted. The cashier was very rude.
- CMCharlie McManusNov 15, 20255.0Maria is an absolute rockstar, and was so sweet and kind! She made my experience an 11/10. She was the best part about my meal! Thank you, Maria!!
- RGRamona GoldingNov 14, 20255.0Their pulled pork is delicious, their brisket is amazing - tender and flavorful, their loaded baked potato is -when you add meat - a meal in itself!
- JBJames T. BengeOct 30, 20255.0Great food. We come here on Thursday evenings to have a good time and engage in some good old fashioned trivia. Speaking of which, is run by Challenge Entertainment Live Trivia and hosted by Marie. Whom, I might add is a great hostess. And we always know when the game is about to start. Because every game night she leads into the start of the game with Blue Suede's Hooked on a Feeling.
Frequently Asked Questions About True Texas BBQ
Will True Texas BBQ locations be open on Thanksgiving?
True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.
What makes True Texas BBQ's barbecue special?
True Texas BBQ uses all-natural meats slow smoked in-house for fourteen hours over natural Texas oak wood, delivering authentic Texas flavor.
What are the operating hours of True Texas BBQ?
True Texas BBQ is open daily from 11:00 a.m. to 9:00 p.m.
Does True Texas BBQ offer delivery service?
Yes, True Texas BBQ provides delivery service to customers.
Is True Texas BBQ open on Thanksgiving?
True Texas BBQ is closed for regular business on Thanksgiving but open from 9 a.m. to 12 p.m. for Holiday Meals pickup only.
What types of payment does True Texas BBQ accept?
True Texas BBQ accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does True Texas BBQ offer catering services?
Yes, True Texas BBQ offers catering for events and gatherings.
Is True Texas BBQ family-friendly and accessible for children?
Yes, True Texas BBQ welcomes families and children, has a children's menu and provides high chairs and wheelchair accessible entrances and restrooms.
Where is True Texas BBQ located and what are some nearby places customers might visit?
True Texas BBQ is located at 17238 Bulverde Rd, San Antonio, TX 78247. Nearby places include H-E-B Grocery Bulverde Marketplace, Chipotle Mexican Grill, and Maple Street Biscuit Company, which customers might visit before or after enjoying BBQ.
Are there convenient facilities near True Texas BBQ for customers, such as ATMs or gas stations?
Yes, customers can find HEB ATMs and H-E-B Fuel gas stations nearby for their convenience when visiting True Texas BBQ.
What other dining options are near True Texas BBQ for those exploring the area?
Nearby dining options include South Flo Pizza, Jersey Mike's Subs, Poco Loco Mexican Food, and True Texas Tacos, offering variety to customers exploring the area.