True Texas BBQ

4.2
1146 reviews

About

Barbecue RestaurantRestaurantCaterer
True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in San Antonio at 17238 Bulverde Rd today!

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Requires reservationsNot available
  • DebitAvailable

Location

True Texas BBQ
17238 Bulverde Rd, San Antonio, TX
78247, United States

Hours

Reviews

4.2
1,146 reviews
5 stars
706
4 stars
193
3 stars
89
2 stars
60
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the brisket and ribs, while others reported dry or poorly prepared dishes.

Service Issues

Frequent complaints about service, including incorrect orders, lack of staff knowledge, and slow response times.

Customer Service

Positive feedback for specific staff members like Maria and Fabian, highlighting their friendliness and helpfulness.

Ordering Experience

The kiosk ordering system received criticism for being confusing and malfunctioning, leading to order errors.

Atmosphere

Generally positive remarks about the restaurant's cleanliness and inviting atmosphere.
  • YW
    Yolanda Willis
    3 days ago
    5.0
    Maria’s customer service was excellent. We used the drive-they feature and she got our order just right and went out of her way to send us off with everything we needed for our family dinner.
  • RM
    Roland Martinez
    3 days ago
    4.0
    They were out of several items on the menu. We had a coupon for a free banana pudding which they were out of. We asked the cashier if they could substitute it for another dessert, and she said no. A few minutes later, we saw that same cashier pulling some off the shelf from the store for another customer. My mom asked for some bbq sauce and the cashier threw them across the counter at her. The food we did get was good, but it wasn’t what we wanted. The cashier was very rude.
  • CM
    Charlie McManus
    Nov 15, 2025
    5.0
    Maria is an absolute rockstar, and was so sweet and kind! She made my experience an 11/10. She was the best part about my meal! Thank you, Maria!!
  • RG
    Ramona Golding
    Nov 14, 2025
    5.0
    Their pulled pork is delicious, their brisket is amazing - tender and flavorful, their loaded baked potato is -when you add meat - a meal in itself!
  • JB
    James T. Benge
    Oct 30, 2025
    5.0
    Great food. We come here on Thursday evenings to have a good time and engage in some good old fashioned trivia. Speaking of which, is run by Challenge Entertainment Live Trivia and hosted by Marie. Whom, I might add is a great hostess. And we always know when the game is about to start. Because every game night she leads into the start of the game with Blue Suede's Hooked on a Feeling.

Frequently Asked Questions About True Texas BBQ

Will True Texas BBQ locations be open on Thanksgiving?

True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.

What makes True Texas BBQ's barbecue special?

True Texas BBQ uses all-natural meats slow smoked in-house for fourteen hours over natural Texas oak wood, delivering authentic Texas flavor.