True Texas BBQ

4.2
1160 reviews

About

Barbecue RestaurantRestaurantCatererH-E-B
True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in San Antonio at 17238 Bulverde Rd today!

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Requires reservationsNot available
  • DebitAvailable

Location

True Texas BBQ
17238 Bulverde Rd, San Antonio, TX
78247, United States

Hours

Reviews

4.2
1,160 reviews
5 stars
717
4 stars
194
3 stars
89
2 stars
60
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, particularly highlighting staff members like Maria and Fabian.

Food Quality

While some reviews praised the BBQ and sides as delicious, others reported issues with food temperature, portion sizes, and quality, particularly with brisket and ribs.

Ordering Experience

Several customers expressed frustration with the digital ordering system and drive-thru service, noting issues with order accuracy and delays.

Atmosphere

The restaurant was generally described as clean and welcoming, but some reviews mentioned it could get loud and chaotic during busy times.
  • JU
    Johnathan Urbick
    3 days ago
    5.0
    Maria is awesome! She ran to the grocery section to get us the larger size of pudding, made sure we had everything we needed and did it with a smile. Top notch customer service. Thank you Maria!!! Take care of this lady, please.
  • SS
    StreetChris
    5 days ago
    1.0
    Customer service simply isn't there. Attitude. The loaded sliced brisket potato was loaded with burnt brisket. This location is hit or miss. Lacking consistency on both food quality and customer service. Might not return.
  • LB
    Laura B
    Dec 16, 2025
    5.0
    Chuck was excellent great customer service and very welcoming
  • BM
    BLACK MAJINN94
    Dec 16, 2025
    5.0
    Good mac n cheese / fatty brisket yum!!
  • HM
    harrison mesko
    Nov 26, 2025
    1.0
    Manager stressed importance of staff walking around talking to customers. Yet this never happened, Unlike at Mama's Cafe off of Nacogdoches. Beef Short ribs are inferior to the old Granary in the Pearl too. I won't buy beef short rib from HEB

Frequently Asked Questions About True Texas BBQ

Will True Texas BBQ locations be open on Thanksgiving?

True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.

What makes True Texas BBQ's barbecue special?

True Texas BBQ uses all-natural meats slow smoked in-house for fourteen hours over natural Texas oak wood, delivering authentic Texas flavor.