Business Details
About
Barbecue RestaurantRestaurantCaterer
True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in San Antonio at 10718 Potranco today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
4.2
458 reviews
5 stars
296
4 stars
70
3 stars
34
2 stars
13
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
The food quality received mixed reviews, with some praising the brisket and BBQ while others found it lacking in flavor and temperature.
Customer Service
Customer service experiences varied widely; some employees were noted for their friendliness and helpfulness, while others were criticized for being rude or unresponsive.
Kiosk Ordering
Many customers expressed dissatisfaction with the kiosk ordering system, finding it impersonal and inefficient compared to traditional ordering methods.
Cleanliness
Several reviews mentioned issues with cleanliness, including dirty tables and unsanitary conditions.
Employee Recognition
Specific employees, particularly Michael and Roland, received high praise for their exceptional service and customer engagement.
- SWShelia Wisman3 days ago4.0Food was not to temp.
- MMMike McAdamsNov 9, 20255.0Just had this barbecue for the first time. I simply cannot brag on it enough!!!! Hokey smokes!!!!! So very good!! My wife and I both enjoyed it thoroughly .I highly recommend this bbq
- MFM FloresNov 1, 20251.0This True TX BBQ is dirty, slow, rude and overall a dump. Old equipment and dingy surroundings make a BBQ sandwich sound like a dream!! The manager Eduardo is a nightmare!!!
- PHPriscilla HaroOct 11, 20255.0This HEB is our home away from home when we are working in this area. The Flaming Bird is our favorite thing to order including the yummy sides it comes with. The entire team is awesome! It’s a privilege & a joy when we stop by. P.S. Jayden recommended that I leave a review. She also went above & beyond 🌺🌺
- LGLeslie GarciaOct 4, 20251.0We ordered a whole chicken and a breast was missing. We went back to advise and “Macalynn” advised that it was there when clearly it was not. We ended up not eating there and got a refund. Never, will we come here again! Terrible service!
Frequently Asked Questions About True Texas BBQ
Will True Texas BBQ locations be open on Thanksgiving?
True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.
What types of meats does True Texas BBQ serve and how are they prepared?
True Texas BBQ serves all-natural meats that are slow smoked in-house for fourteen hours over natural Texas oak wood to achieve perfect flavor and tenderness.
What are the operating hours of True Texas BBQ in San Antonio?
True Texas BBQ is open daily from 11:00 AM to 9:00 PM, serving both lunch and dinner.
Does True Texas BBQ offer delivery and takeout services?
Yes, True Texas BBQ provides both delivery and takeout options for customer convenience.
What types of payment does True Texas BBQ accept?
At True Texas BBQ, you can pay with American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does True Texas BBQ cater for events or parties?
Yes, True Texas BBQ offers catering services for a variety of events and occasions.
Is True Texas BBQ suitable for families with children?
True Texas BBQ welcomes families and children, featuring a children's menu and high chairs for young guests.
Will True Texas BBQ be open on Thanksgiving?
On Thanksgiving, True Texas BBQ will be closed for regular business but open from 9 a.m. to 12 p.m. for Holiday Meals pickup only.
What grocery and pharmacy options are located near True Texas BBQ on Potranco?
Nearby True Texas BBQ, you can visit H-E-B Plus and H-E-B Pharmacy for grocery shopping and pharmaceutical needs.
If I'm visiting True Texas BBQ, where can I find nearby banking services?
First Convenience Bank is located close to True Texas BBQ, providing convenient banking services for customers in the area.
Are there nearby attractions or places where I can shop or relax before or after eating at True Texas BBQ?
Yes, you can explore Heb Plus Shopping Center for retail shopping, or relax at Ann's Nail Spa for some beauty treatments before or after your meal.