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True Texas BBQ

4.2
(468 reviews)

Business Details

10718 Potranco, San Antonio, TX
78251, United States
(210) 257-4460
https://www.truetxbbq.com/

About

Barbecue RestaurantRestaurantCatererH-E-B
True Texas BBQ is slow smoked in-house for fourteen hours over natural hardwood, and it's darn delicious. So much so, it was named Best BBQ Chain in Texas as recognized by Texas Monthly. We offer barbecue by the plate or pound, plus delicious sides like brisket beans, mac & cheese, potato salad and coleslaw. Visit your nearby True Texas BBQ in San Antonio at 10718 Potranco today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

True Texas BBQ
10718 Potranco, San Antonio, TX
78251, United States

Hours

Reviews

4.2
468 reviews
5 stars
302
4 stars
70
3 stars
34
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the brisket and BBQ flavors, others found the food to be inconsistent, with reports of cold or underwhelming dishes.

Customer Service

Service experiences varied widely; some staff were noted for their friendliness and helpfulness, while others were described as rude or inattentive.

Ordering Experience

The new kiosk ordering system received mixed reviews, with many customers expressing frustration over its usability and the lack of personal interaction.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and dining areas, which detracted from the overall experience.
  • SW
    Stephen Washington
    Feb 25, 2026
    1.0
    Felt like they didn’t want to help me. Horrible service from Sharon. Please do better or find another job that may please you.
  • AM
    Alejandra Mendoza
    Feb 1, 2026
    5.0
    ILEEN(MANAGER) WAS GREAT! ME AND MY HUSBAND ALWAYS ENJOY OUR WEEKEND LUNCH HERE.😋
  • JO
    jarrod ohman
    Jan 19, 2026
    1.0
    Everything is bigger in Texas, except portion sizes and flavor! For $16 i would expect to be full after finishing my plate but the portion was so small i left hungry. Their marketing is also misleading, if you order the limited time ramen they have from Texas BBQ instead of Flaming Bird, it's $13, not $10 like their many signs advertise. The flavor of everything was okay, the brisket was just flavored with barbecue sauce and didn't have any flavor on it's own. The staff were very nice and accommodating.
  • FF
    Faith
    Jan 1, 2026
    5.0
    😋 GOOD BBQ Looooved the Brisket, Got it sliced in a sandwich. Their brisket is Moist and Tender. The Potatoe Salad is really good, not tart. Decent Price and the Taste was Delicious, A must try! 🤤
  • MF
    Markus Fuehrmann
    Dec 29, 2025
    5.0
    Food was AMAZING! Crew kept the dining area clean and wiped down tables as people left. Very kind and brought out to go order out to us.

Frequently Asked Questions About True Texas BBQ

Will True Texas BBQ locations be open on Thanksgiving?

True Texas BBQ locations will be closed for regular business on Thanksgiving, but will be open 9 a.m. to 12 p.m. for Holiday Meals pickup only.

What types of meats does True Texas BBQ serve and how are they prepared?

True Texas BBQ serves all-natural meats that are slow smoked in-house for fourteen hours over natural Texas oak wood to achieve perfect flavor and tenderness.

Brand Certified Facts from True Texas BBQ

True Texas BBQ partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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