Certified by The Palm - San Antonio • Mar 01, 2026
Steak HouseThe Palm
The Palm San Antonio is a culinary oasis located in the heart of the city. Just steps away from the historic Alamo and the iconic River Walk, The Palm offers a dining experience rich in tradition and sophistication.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsAvailable
Requires reservationsNot available
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksNot available
Curbside pickupAvailable
Drive-throughNot available
BreakfastNot available
LunchAvailable
DinnerAvailable
VegetarianAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by The Palm - San Antonio • Mar 01, 2026
Certified by The Palm - San Antonio • Mar 01, 2026
Reviews
4.3
1,052 reviews
5 stars
737
4 stars
122
3 stars
71
2 stars
43
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Excellence
Jarvis consistently received high praise for his attentive and personable service, significantly enhancing the dining experience for many customers.
Food Quality
The food was frequently described as outstanding, with specific mentions of well-cooked steaks and delicious seafood, although there were some mixed reviews on certain dishes.
Atmosphere
The restaurant's ambiance was noted as classy and romantic, making it suitable for special occasions and date nights.
Mixed Experiences
While many reviews were overwhelmingly positive, a few customers reported issues with service speed and food quality, indicating some inconsistency.
DH
David Hanson
3 days ago
3.0
Maybe 3.5 stars... the food was the best part, although my filet was overcooked. Came out more medium-well than medium-rare (what I ordered). It was a good cut of meat though. A couple of coworkers ordered the chicken parm... both very disappointed, said it was overcooked and tough. Others had the lasagna and their reaction was a "Meh, it was ok."
I was with a group of nine coworkers and they assigned one waitress to our group. Slow and missed some drink orders. Atmosphere is DARK and seemed pretty noisy (6:45 PM reservations). It was challenge to read the menu and carry on a conversation with anyone across the table.
If you're debating and have a choice, there are other options I would recommend. The Palm is a nice place with OK food.
JF
Justin Folmar
Feb 25, 2026
5.0
W-O-W that spells WOW! The whole staff here could not be more accommodating! Let me give a huge shout out to my favorite... AMY! 1ST class service by first class personnel! I can't come back often enough. If I came 10 times in a week, I wish I came 25. This is a Cheers type vibe and you'd be hard pressed to fine anywhere in San Antonio where they will be more kind to you! Secondary shout out to Tito. Amy is the one but Tito is a good egg too. Thanks for always taking care of me yall! I LOVE IT HERE!!!! COME GET YOU SOME!
MM
Meressa Mobley
Feb 17, 2026
3.0
It was hit and miss for our first time. We went for Valentine's Day and got their signature drink, Ti Amo, which was okay. My husband got the New York Strip and I got the Osso Bucco. We got mac and cheese and mashed potatoes to share. My husband's steak was perfect. My food was bland. Didn't taste any salt or any cacio e pepe sauce, I just tasted tomatoes. The meat was fork tender though and one I got home, I was able to season the good better. Both sides were also bland and the mashed potatoes were stiff and lumpy. My husband and I, also got a second drink. I didn't like mine, but my husband's margarita was one of the best I've had so far. Service and atmosphere were on point. Jarvis took care of us and another gentleman, who's name I didn't catch, packed up my food and brought me extra bread without me asking.
YM
Your Mom
Feb 16, 2026
5.0
My boyfriend—now fiancé—planned the most beautiful surprise proposal at this restaurant, and I truly cannot put into words how incredible the experience was. I had no idea what was happening all night, but behind the scenes, Manager Belinda and our amazing server Jarvis were helping make everything absolutely perfect.
The level of care, detail, and love they put into this moment was beyond anything I could have imagined. They stayed an hour and a half past closing time—along with the entire restaurant staff—just to make sure everything went smoothly. That kind of dedication is rare and speaks volumes about the heart of this establishment.
Belinda and Jarvis went above and beyond in every possible way. If they don’t receive recognition or a raise, they truly are not appreciated enough. The food was a 10/10, the service was a 10/10, and the atmosphere was unforgettable.
I have never felt so supported, celebrated, and cared for by a restaurant team. We will absolutely be back for our anniversary next year—and many more special moments to come. I HIGHLY recommend this restaurant. Don’t even look at the prices—the experience alone is worth it.
Thank you for making one of the most important nights of our lives magical Belinda and Jarvis. 💕
KL
Kleber Leaf
Feb 15, 2026
1.0
Overpriced food. Extremely slow service. Waitress forgot the appetizer. The filet mignon was cooked perfectly and tasted great. Excellent crust. The bread was stale. The potatoes au gratin were decent. The chicken parm was not good at all. There was also a $100 cancellation fee for a party of two for our reservation. I highly recommend checking the other reviews. Slow service is a known issue at this restaurant and I wish I’d know prior to going. I don’t recommend this restaurant — there are many more fairly priced restaurants in San Antonio with excellent service and great food
Frequently Asked Questions About The Palm - San Antonio
Does The Palm - San Antonio accept reservations?
Yes, The Palm - San Antonio accepts reservations to ensure your table is ready when you arrive.
What are the opening hours of The Palm - San Antonio on weekdays?
The Palm is open Monday through Thursday from 11:30 AM to 9:00 PM, and on Friday from 11:30 AM to 10:00 PM.
Is The Palm - San Antonio open for lunch?
Yes, The Palm serves lunch with service starting at 11:30 AM on weekdays.
What pickup and delivery options does The Palm offer?
The Palm offers in-store pickup, curbside pickup, and delivery services for your convenience.
Are there any special hours or offers I should know about?
Yes, happy hour is available Monday to Friday from 3:00 to 6:00 PM and on Sunday from 4:00 to 6:00 PM.
What is the dress code at The Palm - San Antonio?
The Palm recommends dressy attire for a sophisticated dining experience.
What type of cuisine and specialties does The Palm offer?
The Palm specializes in steak, Jumbo Nova Scotia lobster, classic Italian dishes, craft cocktails, and wine.
Can I order online from The Palm - San Antonio?
Yes, you can order online through their official online ordering platform at https://thepalm.alohaorderonline.com.
Are there nearby attractions to visit before or after dining at The Palm?
Yes, The Palm is just steps away from the historic Alamo and the iconic River Walk, perfect for sightseeing before or after your meal.
Where can I find parking when visiting The Palm - San Antonio?
Houston Street Garage, located nearby, offers convenient parking options for visitors to The Palm.
Are there nearby spots where I can enjoy a cocktail after dinner?
After dining at The Palm, you might enjoy visiting nearby cocktail bars such as The Bunker Mixology or The Last Word for a great evening drink.
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Certified March 01, 2026Yext Knowledge Graph
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