The Palm - San Antonio

4.3
977 reviews

About

Steak HouseThe Palm
The Palm San Antonio is a culinary oasis located in the heart of the city. Just steps away from the historic Alamo and the iconic River Walk, The Palm offers a dining experience rich in tradition and sophistication.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

The Palm - San Antonio
233 E. Houston Street, San Antonio, TX
78205, United States

Hours

Reviews

4.3
977 reviews
5 stars
665
4 stars
122
3 stars
69
2 stars
43
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, particularly highlighting servers like Jarvis, Amy, and Tito for their exceptional hospitality.

Food Quality

While some diners enjoyed the food, others reported issues with flavor, temperature, and presentation, indicating inconsistency in the kitchen's performance.

Atmosphere

The restaurant's ambiance received mixed reviews, with some appreciating the elegant setting while others found it outdated or cluttered.

Customer Experience

Several reviews noted a lack of attention to detail and responsiveness from staff, particularly during busy times, leading to dissatisfaction among some guests.
  • MW
    Mark Watje
    6 days ago
    5.0
    Jarvis and crew took great care of our company. We had nine people in The Palm's private room. All our food was outstanding. But the difference between an expensive dinner and a great experience is professional service staff. Jarvis is a real, tenured service professional and made the experience enjoyable and memorable. I recommend the seafood tower and Osso Bucco. They have a great wine selection, but know you're obviously going to pay top shelf prices in a high quality establishment. We had the right expectations and we all walked away fat and happy. I'll be back next time I'm in San Antonio.
  • AB
    Alli Bryant
    Jan 11, 2026
    5.0
    Had a fantastic experience at The Palm! Jarvis took exceptional care of us from start to finish—attentive, personable, and genuinely committed to making sure everything was perfect. The food was outstanding as always, but Jarvis’ service really elevated the night. We’ll definitely be back and will absolutely ask for him again. Highly recommend!
  • CJ
    Carla Juarez
    Jan 9, 2026
    5.0
    If you’re in town visiting or a SA local you already know. Come down and see Jarvis and Nicole who are known to provide amazing customer service. Very tentative, approachable and on point with the menu suggestions. Hands down impressed all around.
  • AH
    Anjolie Hernandez
    Dec 31, 2025
    5.0
    First time at the Palm and I am amazed with the classy atmosphere and service!! The lights were perfectly dimmed, which made for a romantic setting for us newlyweds. Amazing wine selection, melt in your mouth filets, lobster was perfectly cooked, and delicious margarita. We had the lobster ravioli as an appetizer and the Palm Duo with sides. Our server Michael really made the experience a memorable one, he was extremely friendly and knowledgeable about the menu. Will definitely be back, best filet I've had in San Antonio so far!! ❤️
  • CB
    Cam and Cathy Beal
    Dec 20, 2025
    2.0
    We have visited more than a few of the Landry Branded restaurants and have to say the Palm did not provide an experience that matched the price tag. We are fans of Salt Grass Steakhouse and have frequented them throughout Texas. The experience had last night felt extremely about them upselling us on everything. Starting with the waiter pushing the seafood tower so hard to two other tables before us, I was immediately convinced we weren’t getting it. My suspicion of it being mid was confirmed by the rubbery taste of the shrimp in the steak butter (I wasn’t aware was a choice I just wanted the cowboy butter straight up) that our colorful waiter slipped in apparently when I ordered. A true “High End” dining experience provider should not be pushing memberships like Costco. Or if they do make it more natural and complimentary to the experience your customers are paying a premium for. I wanted to leave as soon as the pitch started, which was before he even took our appetizer order. But didn’t want one person to ruin the night so tried to push through. We heard no less than 4 membership pitches from the time we were sat til we left. Additionally; once we declined desert our water was a ghost. Not my first $500 meal but likely the last at this place. Jose the assistant to our waiter was the best part of our experience.My filet was low quality but the lobster was good. My wife liked her steak more than I did so at least she was somewhat happy. Glad we tried it and know that we won’t be disappointed again.

Frequently Asked Questions About The Palm - San Antonio

Does The Palm - San Antonio accept reservations?

Yes, The Palm - San Antonio accepts reservations to ensure your table is ready when you arrive.

What are the opening hours of The Palm - San Antonio on weekdays?

The Palm is open Monday through Thursday from 11:30 AM to 9:00 PM, and on Friday from 11:30 AM to 10:00 PM.