The Palm San Antonio is a culinary oasis located in the heart of the city. Just steps away from the historic Alamo and the iconic River Walk, The Palm offers a dining experience rich in tradition and sophistication.
Many customers praised the attentive and friendly service, particularly highlighting servers like Jarvis, Amy, and Tito for their exceptional hospitality.
Food Quality
While some diners enjoyed the food, others reported issues with flavor, temperature, and presentation, indicating inconsistency in the kitchen's performance.
Atmosphere
The restaurant's ambiance received mixed reviews, with some appreciating the elegant setting while others found it outdated or cluttered.
Customer Experience
Several reviews noted a lack of attention to detail and responsiveness from staff, particularly during busy times, leading to dissatisfaction among some guests.
AB
Alli Bryant
2 days ago
5.0
Had a fantastic experience at The Palm! Jarvis took exceptional care of us from start to finish—attentive, personable, and genuinely committed to making sure everything was perfect. The food was outstanding as always, but Jarvis’ service really elevated the night. We’ll definitely be back and will absolutely ask for him again. Highly recommend!
SH
Sheila Hayes
Jan 4, 2026
5.0
We came to The Palm to celebrate my son’s 18th birthday. We had Jarvis as our server and he was attentive, engaging, and made personal connections which just added to the whole experience. The Steak was amazing! Even my 11 year old said “this is the juiciest thing I’ve ever had!”
AH
Anjolie Hernandez
Dec 31, 2025
5.0
First time at the Palm and I am amazed with the classy atmosphere and service!! The lights were perfectly dimmed, which made for a romantic setting for us newlyweds. Amazing wine selection, melt in your mouth filets, lobster was perfectly cooked, and delicious margarita. We had the lobster ravioli as an appetizer and the Palm Duo with sides. Our server Michael really made the experience a memorable one, he was extremely friendly and knowledgeable about the menu. Will definitely be back, best filet I've had in San Antonio so far!! ❤️
JP
Joe Patterson
Dec 27, 2025
5.0
We enjoyed an awesome dinner at the Palm
after seeing a show at the Majestic. After some of the delicious bread, we had lobster bisque and crab cakes for an appetizer. Our amazing entrees were a huge tomahawk ribeye that I shared with my son, my wife loved the chicken parm, and my son’s fiancée had the crazy good Wagyu lasagna.
Our server Jarvis and his wonderful assistant Maria gave excellent suggestions and met our every need.
CB
Cam and Cathy Beal
Dec 20, 2025
2.0
We have visited more than a few of the Landry Branded restaurants and have to say the Palm did not provide an experience that matched the price tag. We are fans of Salt Grass Steakhouse and have frequented them throughout Texas. The experience had last night felt extremely about them upselling us on everything. Starting with the waiter pushing the seafood tower so hard to two other tables before us, I was immediately convinced we weren’t getting it. My suspicion of it being mid was confirmed by the rubbery taste of the shrimp in the steak butter (I wasn’t aware was a choice I just wanted the cowboy butter straight up) that our colorful waiter slipped in apparently when I ordered. A true “High End” dining experience provider should not be pushing memberships like Costco. Or if they do make it more natural and complimentary to the experience your customers are paying a premium for. I wanted to leave as soon as the pitch started, which was before he even took our appetizer order. But didn’t want one person to ruin the night so tried to push through. We heard no less than 4 membership pitches from the time we were sat til we left. Additionally; once we declined desert our water was a ghost. Not my first $500 meal but likely the last at this place. Jose the assistant to our waiter was the best part of our experience.My filet was low quality but the lobster was good. My wife liked her steak more than I did so at least she was somewhat happy. Glad we tried it and know that we won’t be disappointed again.