Taco Bell / KFC

3.6
764 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2907 Thousand Oaks Drive in San Antonio. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
2907 Thousand Oaks Drive, San Antonio, TX
78247, United States

Hours

Reviews

3.6
764 reviews
5 stars
299
4 stars
160
3 stars
128
2 stars
57
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior from management.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

While some reviews highlighted fresh and well-prepared food, others noted that items were often cold, improperly cooked, or poorly assembled.

Wait Times

Numerous customers complained about long wait times in both the drive-thru and lobby, with some experiencing delays of over 30 minutes.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions, particularly in the dining area.
  • SW
    Shayne Washington
    Oct 30, 2025
    1.0
    Absolute ahh service. Took them 20 minutes for 1 Discovery Luxe Box. Just terrible service overall
  • KK
    Kell
    Oct 17, 2025
    1.0
    I've been here twice now and will not be returning. The hard tacos are soggy like they have been sitting for hours and the nachos bell grande is supposed to be a layered topping over chips. You can see by the pictures, this is substandard. I realize it doesn't take a college degree to work here, but employees should take a little pride and effort in the job they're doing.
  • VN
    Violet Nosker
    Oct 9, 2025
    5.0
    I went in today I was having a hard day and I was first meet with great customer service while ordering very helpful very kind then when I got to the window the sweetest women was so kind and has such good vibes it really turned my bad mood around miss Taryn was so kind I just wanted to let y’all know I will be coming back just for her and thank you for making my day better :)
  • MG
    Mark Anthony Gonzalez
    Oct 8, 2025
    5.0
    It is sad to say that I wa⅚s very impressed, satisfied and happy that my order was correct. The food was all at the correct temperature (hot food hot and cold foods cold). It looked properly cooked and fresh. The staff was friendly and attentive. My last few experiences with other KFC locations have been disappointing with missing items, cold chicken that looked like it was sitting out under a heat lamp or oven for too long, warm coleslaw, subscriptions made that I didn't want and staff that only made situations worse in addition to wait times over 30 mins. This KFC was a reminder of the good things KFC can be. The order taker was a bit softspoken but I appreciate it not being screamed at through the ordering speaker. I was welcomed and then greeted again at the window , had my order repeated, and simply acknowledged. My order was made correctly. Nothing was missing and the food was delicious. I went through the drive-thru for takeout and the process was perfect and I was through the lines in regular time..Overall, a great experience that left a positive impression. Thank you.
  • AA
    Anthony
    Sep 23, 2025
    5.0
    Pretty good and tastes exactly the same as how it tasted when I was a little kid

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for the Taco Bell drive-through at 2907 Thousand Oaks Drive?

The drive-through at Taco Bell on 2907 Thousand Oaks Drive is open daily from 7:00 AM to 11:00 PM.

When is the dining area open at Taco Bell located at 2907 Thousand Oaks Drive?

The dining area is open daily from 10:00 AM to 10:30 PM at this Taco Bell location.