Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and frequent requests to pull forward.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order status.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in temperature and freshness, with several complaints about cold or poorly prepared items.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rude or dismissive behavior from management.
Cleanliness
The restaurant was generally described as clean, although some reviews mentioned issues with the condition of the dining area and restrooms.