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Taco Bell / KFC

3.6
(786 reviews)

Business Details

2907 Thousand Oaks Drive, San Antonio, TX
78247, United States
(210) 591-0621

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2907 Thousand Oaks Drive in San Antonio. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
2907 Thousand Oaks Drive, San Antonio, TX
78247, United States

Hours

Reviews

3.6
786 reviews
5 stars
308
4 stars
165
3 stars
130
2 stars
57
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and frequent requests to pull forward.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order status.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in temperature and freshness, with several complaints about cold or poorly prepared items.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude or dismissive behavior from management.

Cleanliness

The restaurant was generally described as clean, although some reviews mentioned issues with the condition of the dining area and restrooms.
  • CM
    Chasity McClelland
    Feb 20, 2026
    1.0
    Service is so slow sometimes they forget I’m even here. I’ve been here 4 times and it’s the same every time and I’m the only customer in the building
  • SS
    SNB
    Feb 13, 2026
    5.0
    Stopped by KFC and everything was fresh, hot, and made just right. The chicken had that perfect crispy crunch on the outside and was juicy inside. Staff was friendly and moved quickly, which I appreciate. Clean location, good energy, and solid comfort food when you’re craving something classic. Definitely coming back.
  • GG
    g
    Feb 12, 2026
    1.0
    They suck they make you go around and wait. They never get the order right
  • CT
    Craig Tumolo
    Jan 14, 2026
    4.0
    I just ordered Tacos, Tuesday's chicken strip special, (normally I get the drum and thighs), and a drink. I was waiting for at least 20 minutes for my order when I was told, the chicken strips are ready now. If they would have told me they were out, I wouldn't have wait. That made me angry. Then I was about to leave and I noticed they forgot the Honey Mustard and the gravy. The Tacos were good,but cold now. The chicken strips, not so good. I'll stick with the drums and thighs for now on.
  • JW
    Justice Whitethorn
    Jan 11, 2026
    1.0
    I walked in and had 5 people look at me and ignore me and refuse to even acknowledge me at all. I know they saw me. They did not great me or tell me someone would be right with me. There was only one other customer in the he building that I saw. Three of the people who made eye contact with me and said nothing walked past me and walked away after noticing me standing at the counter. I tried to get someones attention and several people looked at me, said nothing at all and then went back to ignoring me. I asked if anyone was working and one young man finally stopped what he was doing and asked if he could help me. By that time I felt bad for all of us so I just said never mind and walked out.

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Certified March 01, 2026Yext Knowledge Graph
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