Taco Bell

4.0
1176 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11238 Potranco Rd in San Antonio. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11238 Potranco Rd, San Antonio, TX
78253, United States

Hours

Reviews

4.0
1,176 reviews
5 stars
591
4 stars
248
3 stars
158
2 stars
60
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude employees, particularly at the drive-thru.

Food Quality

While some customers praised the freshness and taste of the food, others complained about missing items, cold food, and insufficient portions.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty seating areas.

Customer Service

Mixed feedback on customer service; some employees were noted for being friendly and helpful, while others were described as rude or unprofessional.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
  • JJ
    Johnny
    Nov 16, 2025
    1.0
    Worlds slowest drive thru
  • JG
    Joshua Garza
    Nov 13, 2025
    5.0
    The manager, Elijah, was great in resolving a minor issue. Great service.
  • RT
    robert thomas
    Nov 12, 2025
    1.0
    Those ordering door dash through this location just know its going to be a long wait. They push door dash orders behind everything else instead of prioritizing tickets as they come in. Your drive thru line time isn't more important than those that placed orders online. You are supposed to treat every ones orders as equal. Sacrificing one for the other is poor business. Do better
  • KK
    KCJ
    Nov 10, 2025
    1.0
    I pulled through Sunday Nov 9 @ about 8:45 pm. I asked for 10 soft tacos and 10 waters and i heard a lady in the back yell “we can’t do that” so then another lady said “we can’t do that” very rude tone so I said ok just give me the tacos. I pull up to the window and ask why I can’t order 10 drinks and she said “because after 4 we have to charge you” so I told her she SHOULD of told me the cost I would have paid for it but instead they were lazy and just said NO so they denied 10 homeless people water. We were out handing out blankets food and water. Next time I won’t stop at Taco Bell I didn’t need the lazy attitude from any of these woman working.
  • MV
    Marvin Beacham (Vino)
    Oct 26, 2025
    1.0
    Absolutely no reason there is so much playing and laughing around when there are people who have been waiting over 15 minutes for orders.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for this Taco Bell location?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is this Taco Bell located?

This Taco Bell is located at 11238 Potranco Rd, San Antonio, TX 78253, USA.