Taco Bell

4.0
1182 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 11238 Potranco Rd in San Antonio. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11238 Potranco Rd, San Antonio, TX
78253, United States

Hours

Reviews

4.0
1,182 reviews
5 stars
596
4 stars
247
3 stars
158
2 stars
61
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude employees, and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed fresh and delicious food, many complained about missing ingredients, cold items, and poor presentation.

Customer Experience

Mixed reviews on customer service; some praised friendly staff while others highlighted rude interactions and poor handling of complaints.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty seating areas.
  • YS
    Y Sanchez
    Dec 28, 2025
    1.0
    Ordered supreme crunch wrap and they didn’t put no meat. We go back and they give a new wrap that they said would have extra meat but still only has very thin layer of meat
  • MZ
    Mathias Zoom
    Dec 21, 2025
    1.0
    Terrible service, pulled up to drive through and didnt get any service, when someone finally came on and said "im waiting" I was confused because no one came on prior and said anything. I called out several times to no answer. I pulled up to the window and saw staff laugh and playing around. Seriously... the worst was the guy asked me to pull back into drive-trough through the line or come inside because they wont take my order at the window. Just aweful staff and service. Stay away
  • MC
    Michael Clark
    Dec 7, 2025
    5.0
    Great service
  • RT
    robert thomas
    Nov 12, 2025
    1.0
    Those ordering door dash through this location just know its going to be a long wait. They push door dash orders behind everything else instead of prioritizing tickets as they come in. Your drive thru line time isn't more important than those that placed orders online. You are supposed to treat every ones orders as equal. Sacrificing one for the other is poor business. Do better
  • KK
    KCJ
    Nov 10, 2025
    1.0
    I pulled through Sunday Nov 9 @ about 8:45 pm. I asked for 10 soft tacos and 10 waters and i heard a lady in the back yell “we can’t do that” so then another lady said “we can’t do that” very rude tone so I said ok just give me the tacos. I pull up to the window and ask why I can’t order 10 drinks and she said “because after 4 we have to charge you” so I told her she SHOULD of told me the cost I would have paid for it but instead they were lazy and just said NO so they denied 10 homeless people water. We were out handing out blankets food and water. Next time I won’t stop at Taco Bell I didn’t need the lazy attitude from any of these woman working.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for this Taco Bell location?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is this Taco Bell located?

This Taco Bell is located at 11238 Potranco Rd, San Antonio, TX 78253, USA.