Taco Bell

3.5
268 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 14243 Portranco Rd in San Antonio. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14243 Portranco Rd, San Antonio, TX
78245, United States

Hours

Reviews

3.5
268 reviews
5 stars
115
4 stars
45
3 stars
28
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous reviews mentioned stale or poorly prepared food, with some customers experiencing food safety concerns.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling neglected or poorly treated.

Service Speed

While some customers praised the quick service, others noted long wait times and delays in receiving their orders.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • MD
    Michael Dones
    2 days ago
    2.0
    I swear they can never get your food order right. Since the day you have opened,you guys sucked...food is good though
  • ER
    Ezra Ramirez
    3 days ago
    1.0
    This has to be the worst Taco Bell I have been to for the hard shell tacos. I dont expect much from The Bell, but come on. Why are my tacos glues to the paper? Full bottoms of the tacos are ripped off. 3 minute drive from the restaurant to my house and now I have to eat the taco upside down. And only 5 sauce packets for the taco box I got? I just want my stoner food brother. Not a complex puzzle of how to get it in my mouth.
  • MG
    Mr G
    Nov 12, 2025
    1.0
    This is “THE” worst place to eat at during the week. The so called service “DOES NOT EXIST”. Some guy named Re-Run lost complete control of the customer flow I waited 45 mins for 3 tacos and a regular Pepsi. THIS IS NOT EVEN REAL MEXICAN FOOD to have to wait this long for it😡
  • BD
    Biancadanois she has Danois
    Nov 10, 2025
    4.0
    Why do you have a whole store of employees but only one taking orders. I waited 18 minutes and only one employee responded saying she was taking care of the drive through, door dash and the front. The girl in blue and white sweater, the manager according to the employees, because I had to ask because they were soooo neglectful, Heaven , was extremely disrespectful and didn’t want to take our order after multiple people asked her too. She said ‘sorry be there in a minute’ and proceed to take the orders of men only. The girl Shelby was working her butt off taking door dash orders, drive through and the front she was so sweet and apologized. I would never go to this Taco Bell. They clearly only want a one employee running show. Pathetic. Don’t go here
  • NN
    N3XUSX3N
    Sep 24, 2025
    1.0
    I don’t usually write reviews, but this is now the third time I’ve been to this location and the third time my order has been wrong. It seems like either the speaker is broken or the staff just aren’t paying attention to what customers are ordering. Multiple times I’ve paid for items I didn’t receive. For example, today I ordered a DD taco with sour cream (which was missing) and instead of a 7-layer burrito I was given a bean and rice burrito. On top of that, the staff often come across as unfriendly and borderline rude. This is my closest Taco Bell, but the service and accuracy of orders here are consistently disappointing. Management really needs to hold the team accountable or bring in employees who understand the importance of customer service.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru at this Taco Bell location is open from 9:00 AM to 1:00 AM Monday through Wednesday, and from 9:00 AM to 2:00 AM Thursday and Friday.

Can I order food online from this Taco Bell location?

Yes, you can order online and skip the line inside by visiting their online ordering page.