Taco Bell

3.5
275 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 14243 Portranco Rd in San Antonio. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14243 Portranco Rd, San Antonio, TX
78245, United States

Hours

Reviews

3.5
275 reviews
5 stars
116
4 stars
45
3 stars
28
2 stars
26
1 star
60

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong ingredients.

Food Quality

Many reviews highlighted poor food quality, including stale items, cold food, and insufficient portions.

Customer Service

Several customers experienced rude or neglectful service, with complaints about staff attitude and lack of assistance.

Speed of Service

While some customers praised quick drive-thru service, others noted long wait times and slow order fulfillment.

Cleanliness

A few reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling.
  • IF
    isaac flores
    3 days ago
    1.0
    I went through the drive through and order three combos with three large DrPeppers. When I had left the drinks were watery. I called and spoke to the Manger Natile. She had really bad customer service. She said she would replace only the drinks. By the time I would go back the food would already be cold. They didn’t even put sauces. She didn’t care if I wrote a bad review.
  • AR
    Alberto Soto Ramirez
    Dec 31, 2025
    5.0
    I had an absolutely fantastic experience at this Taco Bell location, and it's all thanks to Manager Everett! From the moment I walked in, his exceptional leadership and customer service skills were evident. He greeted customers with genuine warmth and made sure everything ran smoothly during what could have been a hectic lunch rush. Everett went above and beyond to ensure every customer felt valued. When there was a small mix-up with an order, he handled it with grace and efficiency, turning what could have been a negative experience into a positive one. His attention to detail and commitment to customer satisfaction really sets this location apart. The food was fresh, hot, and exactly as ordered - clearly a testament to Everett's management and the well-trained team he leads. It's refreshing to see a manager who is so hands-on and dedicated to both his staff and customers.
  • DD
    Denise Duarte
    Dec 30, 2025
    2.0
    I ordered my family food as does everyone. I asked for 3 cinnamon twists for having to come back for my semi big order and the manager was sassy and gave me 2. While I appreciate it but it's wrong. I don't appreciate it. Girl, it's not coming out your poket but mine. Lose the attitude.
  • EE
    Emily
    Dec 30, 2025
    1.0
    Been here multiple times mostly through mobile orders and they can never seem to get my order right, maybe it’s just lazy employees or people who just can read. Ordered 4 burritos and checked no sour cream for all of them and 3 of them were handed to me WITH sour cream. Make sure you big crayon your order for them .
  • MT
    Melissa t11
    Dec 17, 2025
    1.0
    Ordered Uber and it got here fast so I can't blame the driver. The bag was sealed too. My nachos were completely missing. The chicken in my chicken strip avocado burrito was so old it was not chewable.Barely anything in my meat and potato tacos. The only thing that was ok was the Mexican pizza. I tried to call and no answer! This was 11pm on a Tuesday night. Very bad experience.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru at this Taco Bell location is open from 9:00 AM to 1:00 AM Monday through Wednesday, and from 9:00 AM to 2:00 AM Thursday and Friday.

Can I order food online from this Taco Bell location?

Yes, you can order online and skip the line inside by visiting their online ordering page.