Taco Bell

3.9
586 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12538 SW Loop 410 in San Antonio. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12538 SW Loop 410, San Antonio, TX
78224, United States

Hours

Reviews

3.9
586 reviews
5 stars
304
4 stars
114
3 stars
59
2 stars
25
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees, particularly manager Jessica, received praise for their friendliness and professionalism, others, including staff members like Stephanie and Isabel, were reported as rude and unhelpful.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect food preparation, leading to customer dissatisfaction.

Cleanliness

While some customers noted the restaurant's cleanliness, others reported unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.

Speed of Service

Service speed varied significantly; some customers experienced quick service, while others reported long wait times and slow responses from staff.

Kiosk Ordering

The shift to kiosk-only ordering was criticized by many customers who preferred personal interaction and found the kiosks inconvenient.
  • MM
    MP
    4 days ago
    2.0
    Will order in the drive thru, then they make me go park on the other side of the building and wait for 10+ minutes every time. I’m not ordering a lot of food, a couple of tacos and a drink. Also missing parts of my order….
  • DD
    daramasa4488
    Nov 26, 2025
    5.0
    We ordered two separate orders through the app and everything was perfect! We were greeted with a smile at the window and pulled around to the side as they prepared the orders. Our drinks were brought out as soon as they were ready. Delicious! We tried two new drinks available on the menu and were not disappointed at all! When our food orders were ready, they packaged them beautifully and brought them right out quickly! Our food was still hot when we made it home to eat! The employees and manager working today really rocked it! Especially the day before Thanksgiving! We will definitely be ordering again from our favorite Taco Bell in San Antonio! Thank you! You definitely made our day today!
  • MS
    Monique Stallings
    Nov 24, 2025
    5.0
    I want to state that Ms. Jessica who is the manager at this location is always polite as well as her staff. My motto is "When the manager is positive so are the people around them."
  • LP
    lemuel patching
    Nov 16, 2025
    1.0
    Closed before buisnesses hours ended. Would not take order till after I asked if their GM or Area Coach knew they were closed early. Negative attitude. Tried charging me for food I did not order. After payment and window shut. The shift lead began yelling for about 2-2 mins about having to serve us. I asked when the GM would be in next and took down their names (Stephanie R). Ill be stopping in next week to speak with the GM about giving feed back. Excellent training opportunity for there shift leads and team members.
  • ML
    Miranda Lamas
    Nov 12, 2025
    1.0
    "Isabel" claimed she was the manager, but yet very unprofessional and rude. Asked for the General Managers name she said she didn't know it lol, but how if you're apart of management? My dasher was trying to get the order at the speaker, but no one answered so she drove up to the window. The employees along with "Isabel" were rude to her and denied the order to be given out. "Isabel stated that I go in and pick up the order, but obviously there's a reason I ordered for delivery. All she could say was "I don't have to put up with this" seems very unmanager like behavior to me.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at the Taco Bell located at 12538 SW Loop 410?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and on Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Can I order Taco Bell food online for pickup or delivery at the 12538 SW Loop 410 location?

Yes, you can order ahead online or via the mobile app for pickup at the restaurant or get it delivered.