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Subway

3.7
(188 reviews)

Business Details

(210) 684-7877
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 5545 NW Loop 410 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5545 NW Loop 410, San Antonio, TX
78238, United States

Hours

Reviews

3.7
188 reviews
5 stars
97
4 stars
32
3 stars
12
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness while others are reported as rude or aggressive.

Cleanliness

Multiple complaints about unsanitary conditions, including reports of cockroaches and dirty tables.

Food Quality

Inconsistent food quality; some customers enjoyed fresh sandwiches while others received stale or improperly made items.

Staffing Issues

Frequent reports of long wait times due to insufficient staffing, especially during busy hours.
  • ME
    Matthew Ellinger
    Feb 20, 2026
    1.0
    Came in around 5:45 on 2/20/26. The man behind the counter seemed like he didn't wanna be there but made the sandwich. Midway through he commented on my red scrubs and said "Does your work make you wear that? We crip around here" I thought he was joking but didn't laugh or smile. Then when we got to the check out he fed some BS out the card reader being broken and I had to tap to pay his phone. I told him no, and he said it was going to cost more now, and magically the card reader started working. Very sketchy
  • VR
    Vanessa Reyes
    Jan 12, 2026
    1.0
    As I unwrapped my sandwich there was 2 small roaches coming out it !!!! DISCUSSING!!!!!!!
  • KS
    Ke S
    Jan 11, 2026
    1.0
    Me and my man was geting food and they toke himself order and the girl skipped me and got the person behide me first when though we were there first and waiting since they don't have the flat bread either we got normal sandwiches that girl didn't even finish he's sandwich just got the other person that was behide us done first with everything. Was very disappointed in this location. And all the tables were a mess with food on them
  • AF
    Angie Fishwater
    Jan 9, 2026
    1.0
    employee threatened to burn the building down
  • KB
    Kristine Berlanga
    Jan 5, 2026
    5.0
    Our cashier was Jessica and she was amazing!! Very bright spirit and very friendly will come back for the great customer service!!☺️

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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