Subway

3.8
178 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 5545 NW Loop 410 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5545 NW Loop 410, San Antonio, TX
78238, United States

Hours

Reviews

3.8
178 reviews
5 stars
95
4 stars
32
3 stars
12
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with some experiences highlighting long wait times and poor customer service.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty countertops and issues with fresh produce.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others complained about stale or rotten ingredients.

Staffing Problems

Frequent mentions of understaffing during busy hours leading to long wait times and poor service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of their sandwiches.
  • EE
    Emmanuel Estrada
    Oct 29, 2025
    1.0
    Worst service I've ever had. I ordered online and drove to pick up, just to find out that the guy at the counter said, "Hey, I haven't made yours; you have to wait." I know it can be busy sometimes, but he was just rude and slow. I requested a refund, and he denied it, saying that I had to wait or leave. I checked the app, and store staff are the only ones who can issue a refund, but he refused to do so. The vegetables were rotten, and the place was trash. Please avoid this place.
  • CW
    Cody Woolley
    Oct 3, 2025
    5.0
    My son and I enjoy going here after baseball practice. Ms. Blanca is kind, always remembers us and takes extra time to make the sandwiches perfect! The produce is fresh, the restaurant and lobby are always clean. This is a good location to visit.
  • KE
    Kaylah Esteves
    Sep 5, 2025
    5.0
    Blanca is very sweet and very good at attending to her customers!!
  • KP
    Keleisha Pea
    Aug 7, 2025
    1.0
    they lock the doors during the day for their breaks and it’s more than 10 minutes to go smoke
  • IF
    Isabel Figueroa
    Jun 8, 2025
    5.0
    Delicious

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5545 NW Loop 410, Suite 118, San Antonio, TX 78238.

What are the operating hours of this Subway location?

The Subway is open daily from 9:00 AM to 10:00 PM.