Subway

2.7
193 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 5602 Utsa Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5602 Utsa Blvd, San Antonio, TX
78249, United States

Hours

Reviews

2.7
193 reviews
5 stars
59
4 stars
19
3 stars
12
2 stars
14
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Staffing Issues

Many customers noted that there was often only one employee working, leading to long wait times and inadequate service.

Order Accuracy

Several customers reported receiving incorrect orders, including missing ingredients and wrong items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Operational Hours

Customers frequently complained about the store not being open during advertised hours, with some being turned away despite arriving before closing time.
  • LL
    Leigh
    Oct 19, 2025
    1.0
    Stood a the register for a few minutes. No one was there.
  • DM
    David Moore
    Sep 25, 2025
    1.0
    Dude was slow making the sandwich and smashed it while making it. Had to ask him to cut it half. Won't be going back
  • CM
    Claudia Molina
    Jul 22, 2025
    1.0
    We went in early at 8:30 am, wanting to put in an order of 20 6in subs. Needed them by 11:30 at the latest. We kept it plain. All white breads, meat, and cheese only. A bag of chips and a cookie. Sadly, we were turned away. The lady said she would not take a large order because she was the only worker. I even mentioned, it's cold cuts. Can't you make them in between customers and keep them in the fridge. Her response was no. I even mentioned the other Subway said they could make it, but this one is closer. We were told to go over there at 6827 N. Loop 1604. So we went to the other one and Ms. Anna greeted us with open arms and said. I'll start working on them right now. Sad when an older worker can get it done instead of the lazy younger one.
  • AA
    Ahmad Ali
    Feb 28, 2016
    1.0
    The floor is dirty and some tables too It looks like they rarely clean it

Frequently Asked Questions About Subway

Where is Subway located in San Antonio?

Subway is located at 5602 Utsa Blvd, Subway Cafe, Bexar, San Antonio, TX 78249, US.

What are the operating hours of Subway at 5602 Utsa Blvd?

Subway is open Monday to Friday from 6:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.