Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 5602 Utsa Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Staffing Issues
Many customers noted that there was often only one employee working, leading to long wait times and inadequate service.
Order Accuracy
Several customers reported receiving incorrect orders or missing items, indicating a lack of attention to detail.
Cleanliness
Multiple reviews mentioned unsanitary conditions within the restaurant, including dirty tables and floors.
Operational Hours
Customers frequently complained about the store not adhering to advertised hours, often closing early or being unstaffed.
LL
Leigh
Oct 19, 2025
1.0
Stood a the register for a few minutes. No one was there.
DM
David Moore
Sep 25, 2025
1.0
Dude was slow making the sandwich and smashed it while making it. Had to ask him to cut it half. Won't be going back
CM
Claudia Molina
Jul 22, 2025
1.0
We went in early at 8:30 am, wanting to put in an order of 20 6in subs. Needed them by 11:30 at the latest. We kept it plain. All white breads, meat, and cheese only. A bag of chips and a cookie. Sadly, we were turned away. The lady said she would not take a large order because she was the only worker. I even mentioned, it's cold cuts. Can't you make them in between customers and keep them in the fridge. Her response was no. I even mentioned the other Subway said they could make it, but this one is closer. We were told to go over there at 6827 N. Loop 1604. So we went to the other one and Ms. Anna greeted us with open arms and said. I'll start working on them right now. Sad when an older worker can get it done instead of the lazy younger one.
AB
Allison Boroda
Jun 21, 2025
1.0
I was just at the Subway at 5602 UTSA BLVD, San Antonio. There was one worker there. She asked what I wanted and I told we her. Then she finished making the first person’s order. She checked him out with her food service gloves on. Then she came back and asked what I wanted again. I asked her if she could please change her gloves. She said, “I will as soon as you tell me what you want.” She started adding veggies to my sandwich and put something I didn’t ask for on. Her tone was very rude, so I said never mind. She started going off on me about holding up her line as I walked out.
AL
Angelissa Leal
Jun 17, 2025
2.0
I walked in and found people waiting to order the workers weren’t anywhere near , finally got my food after 5 min of waiting. while dining in here the workers were gone again and multiple were waiting and left without a purchase for waiting too long. mind you it’s completely dead in here
Subway is located at 5602 Utsa Blvd, Subway Cafe, Bexar, San Antonio, TX 78249, US.
What are the operating hours of Subway at 5602 Utsa Blvd?
Subway is open Monday to Friday from 6:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does Subway offer catering services?
Yes, Subway offers catering services to help with your group or event needs.
Can I order food online or get delivery from Subway?
Yes, Subway provides multiple ordering options including in-store pickup, delivery, via their app, and online orders.
What meals are served at Subway?
Subway serves breakfast, lunch, and dinner meals.
Does this Subway location offer dine-in options?
Yes, this Subway location serves dine-in customers in addition to other service options.
How can I view Subway's menu and nutritional information?
You can see Subway's menu and nutritional details at https://www.subway.com/en-US/MenuNutrition/Menu.
What nearby gas stations can help with fueling up around Subway?
There are several nearby Valero gas stations and Circle K convenience stores close to Subway at 5602 Utsa Blvd, useful for fueling your vehicle before or after your meal.
Are there nearby stores for additional shopping or services near Subway?
Yes, nearby places include Costco Wholesale for bulk shopping, AT&T Store for mobile needs, and Corner Store convenience stores near Subway.
What dining options are around Subway at 5602 Utsa Blvd?
Nearby dining options include Fuego Tortilla Grill for Tex-Mex cuisine and multiple Starbucks coffee shops to enjoy before or after your Subway visit.