Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 5602 Utsa Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Staffing Issues
Many customers noted that there was often only one employee working, leading to long wait times and inadequate service.
Order Accuracy
Several customers reported receiving incorrect orders, including missing ingredients and wrong items.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Operational Hours
Customers frequently complained about the store not being open during advertised hours, with some being turned away despite arriving before closing time.
LL
Leigh
Oct 19, 2025
1.0
Stood a the register for a few minutes. No one was there.
DM
David Moore
Sep 25, 2025
1.0
Dude was slow making the sandwich and smashed it while making it. Had to ask him to cut it half. Won't be going back
QC
Quintin Cooper
Dec 5, 2024
1.0
The business says Monday - Saturday 7am-10pm and I arrive and the doors are locked before 9pm. I knocked on the door several times with the woman not even acknowledging that I was there. Very rude!!
BT
Bungheng Taing
Mar 19, 2018
5.0
Good service and the ingredients are fresh. It located next to Valero Corner store and Valero Gas Station. It's easy to stop by for gas, go to restroom, drink coffee and get a sandwich. It is not too busy so you don't need to worry about the long line.