Subway

4.1
210 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 11309 Bandera Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11309 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.1
210 reviews
5 stars
127
4 stars
33
3 stars
15
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some employees are praised for being friendly and helpful, while others are reported as rude or unprofessional.

Food Quality

Mixed reviews on food quality; while many customers enjoyed fresh ingredients and well-made sandwiches, there are complaints about incorrect orders and food safety issues.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Staffing Issues

Frequent mentions of understaffing leading to slow service and mistakes in orders, particularly during busy hours.

Atmosphere

The atmosphere is often described as friendly and welcoming, especially when served by certain employees like Ray and Brandy.
  • AD
    Angela Duncan
    Nov 12, 2025
    2.0
    I have only come to.this location for years. Somehow this month the quality has changed...declined. There was one guy that I saw everyday...he was kind, welcoming, bread seemed fresh. Now the bread seems overcooked...not as friendly.
  • DM
    Desiree Mendoza
    Oct 19, 2025
    1.0
    The worker, didn't even acknowledge when i walked in and was finishing an order. He didnt even look up to let me know, “ill be right with you” or something…i waited a good 5 minutes until he came to me and just looked up at me. I get it if you don’t want to work here because that was obviously the vibe.
  • SH
    Scarlett Herron
    Oct 18, 2025
    5.0
    Excellent customer service RaY is great every time we we come here !
  • BM
    Bryan Macias
    Oct 14, 2025
    5.0
    the experience here was really great got here and immediately ray greeted us and started making our sandwiches.he was really friendly and helped us find a replacement for buffalo sauce
  • AN
    Adrianna Alma Neal
    Oct 14, 2025
    1.0
    Ray was soo nice he did such a great job with the sand which, place really clean everything was perfect def coming back

Frequently Asked Questions About Subway

Where is Subway located in San Antonio?

Subway is located at 11309 Bandera Rd, Suite 109, Bandera Pointe Shopping Center, San Antonio, TX 78250.

What are the operating hours of this Subway restaurant?

Subway is open every day from 9:00 AM to 11:00 PM.