Brand Certified
Subway
4.0(226 reviews)
Certified by Subway • Mar 01, 2026
Business Details
15118 Potranco Road, San Antonio, TX
78245, United States
Certified by Subway • Mar 01, 2026
(210) 679-0321
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 15118 Potranco Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
4.0
226 reviews
5 stars
123
4 stars
44
3 stars
24
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were criticized for being rude or inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, especially with online orders, leading to frustration and dissatisfaction.
Food Quality
The quality of food varied; some customers enjoyed fresh and tasty sandwiches, while others complained about stale bread and poorly made sandwiches.
Cleanliness
The location is generally noted for being clean, although some reviews mentioned that the bathroom could use improvement.
Management Issues
Several reviews pointed out problems with management, including poor handling of customer complaints and staff training.
- BFbrian fordFeb 18, 20264.0Subway food at this location is very good but the customer service is all right and I rate that because the people are nice but they were such a rush to get out of there that they turned the oven off and when I wanted my subway toasted, they told me that they already shut the oven off, so it wouldn’t be hot when they leave which I believe we should stay on until they close, which would be better for service and business for the customer but nowadays with these younger generations, you’re finding that what they want matters before the customer and that’s why a lot of businesses are switching to technology to run their businesses, but that’s understandable because the customer needs to be first
- CACap AmericaJan 13, 20265.0Customer Service and employees were Great. Definitely worth the visit
- ALArturo LopezJan 13, 20261.0Walk in During my Lunch break to Place my Order and had to Wait..No problem but when Finally the Lady came to Help me she said that I had to Wait Some more because she had to Work on other orders, I'm on My Lunch break is this Lady Crazy !! She Needs to be Fired !! No Wonder you have No Customers and you just Lost another one !! I Went to Bill Miller's better Service and Faster!! This Store Needs to be Investigated !! I Don't Recommend Anyone to go there !!!
- HAHadid AlareJan 2, 20265.0Shift lead Adam was very exemplified customer service. His communication was excellent and illustrate. he was very helpful, I suggest them receiving pay grades - Hadid Alare
- GGGreg GiddingsDec 14, 20251.0Place an order online when I got to the store they told me it would be a few minutes which is fine as they started preparing my sandwich. Customer walked in left my sandwich on the counter went to wait on other customers started making the orders before finishing mine, I felt unwelcome and felt they didn’t want me there. I always visit Subway®, but this is The first time ever felt unwanted, I would never ever visit the subway again
Frequently Asked Questions About Subway
What is the address of Subway at Potranco Center West?
Subway is located at 15118 Potranco Road, Suite 10 & 11, San Antonio, TX 78245, in Potranco Center West.
What are the operating hours of Subway at this location?
Subway is open daily from 9:00 AM to 11:00 PM.
Does Subway at Potranco Center West offer delivery or pickup options?
Yes, Subway offers both in-store pickup and delivery services for convenience.
Can I dine in at this Subway location?
Yes, Subway serves dine-in customers at this location.
Does Subway provide catering services?
Yes, catering services are available to help with your event needs.
What meals can I get at Subway Potranco Center West?
Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, and salads.
How can I view Subway's menu and place an order online?
You can view the menu and place orders online or via the app at https://subway.com/en-us/restaurant/65153-0/menu/
Which nearby places can I visit before or after dining at Subway Potranco Center West?
You can visit Nails & Spa Potranco for beauty services or Potranco Run Park for outdoor activities nearby.
Are there other food options near Subway at Potranco Center West?
Yes, nearby options include El Mucho Taco Plus, Pizza Hut, and Sofia’s Pizzeria for diverse dining experiences.
Where can I find nearby gas stations when visiting Subway?
Nearby gas stations include Nooner’s Car Wash, Food And Fuel Express, Shell, and Exxon for your convenience.
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