Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 15118 Potranco Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed; while some employees received praise for their friendliness and efficiency, others were criticized for rudeness and inattentiveness.
Order Accuracy
There are frequent complaints about incorrect orders, especially with online orders, leading to customer frustration.
Food Freshness
Customers reported inconsistent food quality, with some mentioning stale bread and poorly made sandwiches, while others praised the freshness of ingredients.
Cleanliness
The location is generally noted for being clean, although some reviews mentioned areas needing improvement.
Management Issues
Several reviews highlighted concerns about management practices, particularly regarding staff training and handling customer complaints.
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Hadid Alare
Jan 2, 2026
5.0
Shift lead Adam was very exemplified customer service. His communication was excellent and illustrate. he was very helpful, I suggest them receiving pay grades - Hadid Alare
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Greg Giddings
Dec 14, 2025
1.0
Place an order online when I got to the store they told me it would be a few minutes which is fine as they started preparing my sandwich. Customer walked in left my sandwich on the counter went to wait on other customers started making the orders before finishing mine, I felt unwelcome and felt they didn’t want me there. I always visit Subway®, but this is The first time ever felt unwanted, I would never ever visit the subway again
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Andrew Garza
Oct 25, 2025
5.0
This rating is for Andrew who took his time and made the food very well. He made me want to eat the food even more lol
Super professional and kind.
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Verne Harper
Oct 20, 2025
5.0
The foot was what we asked for paid the additional price on the daily specials, we loved it and we were satisfied the service was excellent, great service
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Larry Duling
Sep 29, 2025
4.0
Bread wasn't very fresh. It was ok . Service was good.