Subway

3.8
521 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 8223 Marbach Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8223 Marbach Road, San Antonio, TX
78227, United States

Hours

Reviews

3.8
521 reviews
5 stars
265
4 stars
99
3 stars
46
2 stars
23
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the freshness and taste of the food, particularly the sandwiches and pizza.

Cleanliness

The restaurant is frequently noted for its cleanliness, including the dining area and bathrooms.

Customer Service

Customer service experiences varied widely; while some staff were friendly and helpful, others were reported as rude and unprofessional.

Order Accuracy

Several customers reported issues with incorrect orders and poor handling of mobile orders.

Service Speed

While some reviews mentioned quick service, others highlighted slow service and long wait times, especially during busy hours.
  • SH
    Shawn Hancock
    Nov 3, 2025
    5.0
    I got the footlong cold-cut w extra lettuce, tomato, bell-peppet, onion w mustard & salt & pepper to round it out. Highly recommended
  • HC
    Heather C
    Oct 16, 2025
    5.0
    Food is very good and the restaurant is always clean. Hardly any wait time and it usually doesn't take long if there is. Bathroom is very clean as well.
  • SP
    Stop Playing
    Oct 7, 2025
    1.0
    Love the pizza here!! Everything is very good salads , sandwiches, cookies ,wraps everything is fresh produce wise and bread wise!! Try the pizza with aoli sauce on crust before cooking it its 🔥 fire!! But... the Lady that answered the phone is a rude inconsiderate individual. Get people in there that enjoy communicating with others.
  • VA
    Vic Aguirre
    Sep 6, 2025
    5.0
    Staff was very nice especially the dude with black nails and glasses. I was really hungry and it was quick and easy and with a smile.
  • MG
    Michelle G
    Aug 7, 2025
    1.0
    This is hard to post because I truly love Subway, but this particular location has consistently been the worst. I’ve given it multiple chances, hoping things would improve, but every visit has been disappointing. First, the customer service is terrible—there’s no greeting, and the staff always seem upset or bothered while taking orders. Second, they often get the orders wrong and refuse to fix them. Most recently, my sister was craving Subway, and although we didn’t want to drive far, we decided to give this location one more try. Unfortunately, we found a fly in the sandwich. I did receive a refund, but a simple apology or acknowledgment of the inconvenience would have gone a long way. I understand that mistakes happen—we’re all human—but when it happens this often, something needs to change.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 8223 Marbach Road, Westlakes Shopping Center, Bexar, San Antonio, TX 78227, USA.

What are the operating hours for Subway at this location?

Subway is open every day from 9:00 AM to 2:00 AM.