Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 8181 Tezel Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences vary widely, with some praising friendly and efficient staff, while others report rudeness and poor service from specific employees.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like small portions, old ingredients, and incorrect orders.
Cleanliness
Several reviews mention cleanliness issues, including reports of roaches and unsanitary conditions, which negatively impact customer perceptions.
Management Issues
Frequent complaints about management, particularly regarding employee treatment and service prioritization, suggest a need for better oversight and training.
Order Fulfillment
Numerous customers experienced problems with online orders, including delays, incorrect items, and lack of communication from staff.
JV
Johnny Valles
Dec 30, 2025
5.0
I work at the cvs near and this is the most consistent, clean, and reliable wait time subway ive been too.
GS
Gleta Strickland
Dec 22, 2025
5.0
clean and tasty thank you
BE
bianca esquivel
Oct 8, 2025
1.0
Placed a doordash order to them, they confirmed it only for the doordasher almost 30 minutes later to tell me that the store never had my order.
GO
graciela obine
Oct 3, 2025
5.0
Fast service
MG
Moises Garza
Aug 22, 2025
1.0
Unfortunately this subway is too swamped and not enough employees to man walk ones with online. They prioritize walk ins even if you're online came first so if it's during a rush then good luck. Nothing on the employees, but franchisee/owner is the fault one for how they are running things
The Subway restaurant is located at 8181 Tezel Rd, Suite 104, Bexar, San Antonio, TX 78250 within Saidoff Shopping Center (New Territories Shopping Center).
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 11:00 PM.
What meal options are available at this Subway restaurant?
They serve breakfast, lunch, and dinner with menu options including Footlongs, 6” sandwiches, wraps, salads, and cookies.
Does this Subway offer catering services?
Yes, this Subway offers catering services to help with any catering needs.
What pickup and delivery options does this Subway provide?
Customers can order for in-store pickup, curbside pickup, or delivery for convenience.
Is dine-in available at this Subway restaurant?
Yes, dine-in is available at this Subway location for customers who prefer eating on-site.
How can I view the menu and place an order for this Subway?
You can view the menu and place your order online through their official menu URL: https://subway.com/en-us/restaurant/29112-0/menu/.
What nearby restaurants can I visit in the New Territories Shopping Center area?
Nearby restaurants include Lee's Kitchen (Chinese and Asian cuisine), Tink-A-Tako (Tex-Mex and Mexican cuisine), Little Caesars Pizza, and another Subway restaurant.
What nearby facilities are available if I want to combine my Subway visit with other services?
Nearby facilities include Great Clips for hair care, Simcoe Nails & Tanning, 2BEES NAIL ART & SPA offering beauty services, and Fiesta Liquor for beverages.
What educational institutions are near the Subway at 8181 Tezel Rd?
Nearby educational institutions include South Texas University, University of the Incarnate Word, UIW School Of Physical Therapy, and Texas Health and Science University.