Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 8181 Tezel Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
175 reviews
5 stars
68
4 stars
37
3 stars
14
2 stars
6
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude staff and unprofessional behavior being common complaints.
Food Quality
Several reviews highlighted issues with food quality, including old or insufficient ingredients and poorly made sandwiches.
Order Management
Customers frequently experienced problems with online orders, including incorrect items, long wait times, and lack of preparation.
Cleanliness
Multiple reviews mentioned cleanliness issues, including reports of roaches and unsanitary conditions.
Staff Performance
While some employees received praise for their service, others, particularly a manager named Michelle, were criticized for their attitude and handling of customers.
- BEbianca esquivelOct 8, 20251.0Placed a doordash order to them, they confirmed it only for the doordasher almost 30 minutes later to tell me that the store never had my order.
- GOgraciela obineOct 3, 20255.0Fast service
- MGMoises GarzaAug 22, 20251.0Unfortunately this subway is too swamped and not enough employees to man walk ones with online. They prioritize walk ins even if you're online came first so if it's during a rush then good luck. Nothing on the employees, but franchisee/owner is the fault one for how they are running things
- HRHasan RaheemAug 20, 20255.0Good service
- SSstringendo1Aug 20, 20253.0I've gone here numerous times and no problem, but today I went in and asked for a basic turkey breast on white. The employee held up a little paper bowl of cubed CHICKEN, and said they had that and chicken strips. I asked if they no longer had turkey, and she responded "I don't think so", so I left. Checked the website for this location later, and guess what's listed on the menu? Yes, it's TURKEY breast. So either they're out and haven't ordered any for a while (with the metal counter top you can't see any of the meats and cheeses), or the employees don't know what they offer. Either way it needs improvement.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 8181 Tezel Rd, Suite 104, Bexar, San Antonio, TX 78250 within Saidoff Shopping Center (New Territories Shopping Center).
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 11:00 PM.
What meal options are available at this Subway restaurant?
They serve breakfast, lunch, and dinner with menu options including Footlongs, 6” sandwiches, wraps, salads, and cookies.
Does this Subway offer catering services?
Yes, this Subway offers catering services to help with any catering needs.
What pickup and delivery options does this Subway provide?
Customers can order for in-store pickup, curbside pickup, or delivery for convenience.
Is dine-in available at this Subway restaurant?
Yes, dine-in is available at this Subway location for customers who prefer eating on-site.
How can I view the menu and place an order for this Subway?
You can view the menu and place your order online through their official menu URL: https://subway.com/en-us/restaurant/29112-0/menu/.
What nearby restaurants can I visit in the New Territories Shopping Center area?
Nearby restaurants include Lee's Kitchen (Chinese and Asian cuisine), Tink-A-Tako (Tex-Mex and Mexican cuisine), Little Caesars Pizza, and another Subway restaurant.
What nearby facilities are available if I want to combine my Subway visit with other services?
Nearby facilities include Great Clips for hair care, Simcoe Nails & Tanning, 2BEES NAIL ART & SPA offering beauty services, and Fiesta Liquor for beverages.
What educational institutions are near the Subway at 8181 Tezel Rd?
Nearby educational institutions include South Texas University, University of the Incarnate Word, UIW School Of Physical Therapy, and Texas Health and Science University.