Subway

3.3
168 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 11311 Huebner Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11311 Huebner Road, San Antonio, TX
78230, United States

Hours

Reviews

3.3
168 reviews
5 stars
71
4 stars
24
3 stars
14
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly a manager named Kevin, leading to a negative experience.

Operational Issues

Frequent complaints about the store closing early, incorrect hours posted, and unresponsive service when attempting to place orders.

Food Quality

Several reviews mentioned issues with food quality, including stale bread, incorrect orders, and unsanitary preparation practices.

Positive Staff Experiences

Despite negative feedback, some customers praised individual employees for their friendly service and quality food preparation.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues, including dirty preparation areas and unsanitary food handling.
  • BK
    Brian Kelley
    Dec 21, 2025
    1.0
    Absolutely THE WORST subway in the world. Service is always AWFUL! Avoid it.
  • DR
    drew Ramirez
    Nov 16, 2025
    1.0
    Bottom line the employee Kevin… and yes I’m calling him an employee cause he definitely does not deserve the “manager” title is extremely rude and lacking in customer service. I walked in and ordered my bread type. He asked what type of sandwich in which I replied “can I have a minute to look at the menu please” he didn’t hear me which had me repeat the exact same wording to him with a “please” at the end. He preceded to have a smug look on his face and then shook his head in frustration in a very arrogant way. I called him out on it and asked if that’s any way to respond to a customer (coming from hotel/restaurant service my self) I been going here three years and have seen different managers over the years and never have they been rude like Kevin has since he’s started he always looks frustrated when I walk in and is very unwelcoming, so much so that I had to referee to him by the slang term for a “female hygienic product”….. I think we can conquer which product I’m referencing but that’s how arranging this “employee” is
  • JM
    javier mercado
    Nov 12, 2025
    1.0
    Mejoren el horario , dicen cerrar a las 10:00pm pero son las 9:25pm y ya está cerrado
  • ML
    Mason Lane
    Oct 14, 2025
    5.0
    I work at the carwash right by the subway and these people are always cool and happy when I go over there and the soups are amazing this is my favorite subway spot in san antonio
  • SG
    Savannah G
    Oct 10, 2025
    1.0
    Both doors locked well before 10pm. The girl kept her head down and let the phone ring as I called for confirmation on the hours of operation. I am glad I did not place an online order as I would've lost out. These young kids need to not be left alone to work because they close before the actually closing time. It looks like this location is known for this. This is a loss for this location because it was myself and two other customers waiting for the girl to let us in. Young girl, slight reddish hair and glasses.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 11311 Huebner Road, San Antonio?

The Subway restaurant is open Monday through Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.

Can I order food for delivery or pickup from this Subway location?

Yes, this Subway offers both in-store pickup and delivery services for your convenience.