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Subway

3.4
(172 reviews)

Business Details

(210) 641-0333
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 11311 Huebner Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11311 Huebner Road, San Antonio, TX
78230, United States

Hours

Reviews

3.4
172 reviews
5 stars
75
4 stars
24
3 stars
14
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Kayleen and James received high praise for their friendliness and attentiveness, others, particularly Kevin, were criticized for rudeness and poor attitude.

Cleanliness

Several reviews highlighted cleanliness as a positive aspect, but there were also complaints about unsanitary conditions and unclean food preparation practices.

Order Accuracy

Numerous customers reported issues with incorrect orders, including wrong toppings and sandwiches not being made as requested.

Operational Hours

There are consistent complaints about the store closing early and not adhering to posted hours, leading to customer frustration.
  • EV
    Eddie Vasquez
    Jan 24, 2026
    5.0
    Stopped by the subway right when they opened at 9 AM and had one of the best steak and egg breakfast sandwiches I've had, the food was fresh and made perfect. The customer service was a great! I didn't get the employee's name, but young lady was very friendly and funny, which made my experience enjoyable, especially that early in the morning. Thank you!
  • JM
    Jessica Marquez
    Jan 23, 2026
    5.0
    I had a great experience at this Subway. The restaurant was clean, welcoming, and the food was fresh and well prepared. Kayleen provided excellent customer service, she was friendly, attentive, and made sure everything was done just right. You can really tell she takes pride in her work, and it made the whole visit enjoyable.
  • LV
    layla velez
    Jan 23, 2026
    5.0
    kayleen gave amazing service 10/10 would go back just for her
  • JM
    Jeslyann Melendez
    Jan 23, 2026
    5.0
    the cleanest subway I’ve been to great customer service
  • BK
    Brian Kelley
    Dec 21, 2025
    1.0
    Absolutely THE WORST subway in the world. Service is always AWFUL! Avoid it.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 11311 Huebner Road, San Antonio?

The Subway restaurant is open Monday through Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.

Can I order food for delivery or pickup from this Subway location?

Yes, this Subway offers both in-store pickup and delivery services for your convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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