Subway

4.2
388 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 3953 Fredericksburg Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3953 Fredericksburg Road, San Antonio, TX
78201, United States

Hours

Reviews

4.2
388 reviews
5 stars
226
4 stars
80
3 stars
34
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service.

Food Quality

Many customers enjoyed the freshness and taste of the sandwiches, but there were complaints about stale bread and unsatisfactory food preparation.

Cleanliness

The location received positive remarks for cleanliness, though some reviews mentioned unsanitary conditions and concerns about food safety.

Management Issues

Several reviews pointed to poor management practices, including issues with staff training and handling customer complaints.

Order Accuracy

There were multiple complaints about incorrect orders and refusal to rectify mistakes, leading to customer dissatisfaction.
  • IV
    Isidro Villarreal
    Dec 6, 2025
    1.0
    This store doesn’t do refunds, I didnt even receive my sandwich. Yet they can’t give a refund? Yet every other subway I’ve been to can without an issue. Make that make sense. I refuse to eat at this location because staff is rude and the quality is bad.
  • SS
    S
    Nov 29, 2025
    5.0
    For some reason this Subway has THE BEST SANDWICHES. Really fresh, generous fillings, and fresh bread .I have a Subway closer but won't be going there anymore. Thanks for making my lunch so delicious. Great service had my delivered.
  • YR
    yanely Rocha Ramírez
    Nov 10, 2025
    1.0
    The man in the front was not near friendly I get it ots almsot closing time ,but be a little nicer and they charged me extrae for the 6.99 meal and for an extra drink when it came with the meal n I did call him out on that and he refused to fix it .
  • RI
    Robert Areche III
    Sep 2, 2025
    5.0
    This place is amazing I've never seen employees work so efficiently and swiftly at a Subway restaurant. They're so focused on customer service, that I'm proud to give them my business.
  • LJ
    Lisa Johnson
    Aug 30, 2025
    5.0
    Sandwiches are deliciousVegetables are crunchy.They do it definitely the way you like it. I've been to a few subways since I've been living in. Texas, a lot of them stink, they didn't break the vegetables apart. When you ask them for more, then spread them across the sandwich, they're very cheap with it. This one was very good, whatever I asked for it was done. The place was very clean and the people were very nice.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 3953 Fredericksburg Road, San Antonio?

Subway is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 10:00 PM, Wednesday from 7:00 AM to 10:00 PM, and Saturday and Sunday from 10:00 AM to 10:00 PM. They have special holiday hours and closures.

Does Subway at this location offer catering services?

Yes, Subway offers catering services for your event needs.