Subway

4.1
324 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 1621 N Main Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1621 N Main Ave, San Antonio, TX
78212, United States

Hours

Reviews

4.1
324 reviews
5 stars
187
4 stars
65
3 stars
31
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude behavior and poor communication.

Food Quality

Customers generally enjoyed the food, noting fresh ingredients and good taste, but some expressed dissatisfaction with portion sizes and specific items.

Cleanliness

The restaurant is often described as clean, but there are reports of unsanitary conditions in restrooms and issues with food preparation.

Service Speed

While many customers appreciated the quick service, there were complaints about slow service during busy times and issues with order accuracy.

Pricing

Several reviews mentioned that prices are considered high for fast food, with some customers feeling that the value does not match the cost.
  • KL
    K L
    Nov 12, 2025
    4.0
    I have been a couple of times and had pretty lousy counter service. You can see the dead behind the eyes in these kids when you step to the counter. The last time I asked for extra American cheese twice while ordering and when she got the cheese part she asked me if I wanted cheese. 🤷🏻‍♂️ But the first two times I was here I saw a young woman in the back of the place working at twice the energy of everyione else. She was stocking and cleaning and generally busting her tail with a purpose. Literally light years from what anyone else was doing. Today she was the only one there working the front. And man was she movin'! I watched her serve three customers with crazy efficiency. Again the word of the day is purpose! I complimented her and told her I saw her before and she should know she was seen. Yeah. Of course it turns out she is the manager. All you need to know is three simple syllables. "Vah. Neh. Sah." Vanessa. 💖 I can guarantee you, this woman is a rock star. She must have the very worst time with that apathetic crew. Her attitude and demeanor was off the charts and she treated each customer the same and with good energy. Even the poor soul in front of me who couldn't get it together. Sandwich artistry was spot on. FAST and accurate. Almost like she cared about it. Asking if I want the bacon toasted on my club when I said I did not want the sandwich toasted? Pro move! None of those kids would have cared to even consider the customer. Burned the bacon...oops...had it fixed in a second and somehow made me feel like it was not an issue at all. But it is the demeanor. I didn't feel like I was annoying her by being a customer. Man that simple thing goes a long way. Somehow that was what I needed today. You never know how you make a difference for someone. I would go there every day if I knew she would wait on me. Might seem miniscule to most people, but I find that work ethic to be incredible, especially in the world today. Thank you Vanessa. You added value to my day.
  • TG
    tanya gonzalez
    Nov 1, 2025
    5.0
    The workers are soooo nice
  • E_
    EspinozaF150 _
    Oct 28, 2025
    5.0
    Chicken bacon ranch is super under rated
  • EN
    Ernesto Nunez
    Oct 9, 2025
    5.0
    This place was very good, nice and made the food right. The area is always clean and people are nice.
  • ML
    Marcell Liguez
    Oct 9, 2025
    5.0
    Shout out to the workers everything was very gud !!! Great atmosphere and friendly service

Frequently Asked Questions About Subway

What types of meals does Subway at Arcadia Main Shopping Ctr serve?

Subway serves breakfast, lunch, and dinner meals at this location.

What are the operating hours for Subway at 1621 N Main Ave?

Subway is open Monday to Friday from 8:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.