Location.com logo
Brand Certified

Subway

4.1
(355 reviews)

Business Details

1621 N Main Ave, San Antonio, TX
78212, United States
(210) 227-7827
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 1621 N Main Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1621 N Main Ave, San Antonio, TX
78212, United States

Hours

Reviews

4.1
355 reviews
5 stars
210
4 stars
66
3 stars
31
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently noted that the location is understaffed, leading to long wait times and overwhelmed employees.

Customer Service

Feedback on customer service was mixed; while some praised individual employees for their friendliness and efficiency, others reported rude behavior and poor service.

Order Accuracy

Several reviews highlighted issues with incorrect orders, particularly with online and mobile orders, leading to customer frustration.

Cleanliness

While some customers appreciated the cleanliness of the store, others reported unsanitary conditions, particularly in the restrooms.

Food Quality

Overall, the food received positive remarks for freshness and taste, although some customers felt the portion sizes were inadequate for the price.
  • AM
    Angela M. Mora
    1 day ago
    1.0
    Rush lunch hour by a college with only three people working the line just isn’t enough. You could tell the employees were overwhelmed and unsure how to keep things moving, which honestly made me feel bad for them. I ordered online thinking it would save time, but I ended up waiting longer than the people who ordered in the sandwich line. That kind of defeats the purpose of mobile ordering. I understand lunch rush gets busy, especially near a campus, but better staffing or organization would make a huge difference — for both customers and the employees trying their best.
  • SS
    Stylez
    4 days ago
    5.0
    Amazing vibe cool worker she had glasses Make.her a subway ceo God bless
  • RM
    Ronnie Montes
    Feb 17, 2026
    1.0
    I kindly asked for a cup while I was next to order my sandwich so I can get something to drink cuz I walked over there and they did not have the fountain drink that I drink which was raspberry tea she got upset because I wouldn't pay for the cup but I tossed it in the trash cuz they were unable to fulfill my requirement she said it was mandatory that she had to charge me for a cup which they did not provide me for what I wanted and then gave the young lady attitude that was at the register and rolled her eyes very poor customer service we wouldn't have had this problem if they would have provided the services that I wanted would have been nice if there was an out-of-order sign on the fountain drink I live in the neighborhood I will not come back.
  • KC
    Krys Cardona
    Feb 10, 2026
    5.0
    They run this place like the military it's THE BEST SUBWAY IVE BEEN IN BY FAR I loved it 10/10
  • NA
    Nayeli Arredondo
    Feb 4, 2026
    2.0
    I used to like this place but since the whole staff changed my orders are always wrong they missed something and they are very rude and look like they are always high lol, I place orders on the app and they do not read the whole order or idk why there is always something missing, I hope they pay more attention

Frequently Asked Questions About Subway

What types of meals does Subway at Arcadia Main Shopping Ctr serve?

Subway serves breakfast, lunch, and dinner meals at this location.

What are the operating hours for Subway at 1621 N Main Ave?

Subway is open Monday to Friday from 8:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: