Subway

4.0
311 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 1464 Austin Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1464 Austin Hwy, San Antonio, TX
78209, United States

Hours

Reviews

4.0
311 reviews
5 stars
163
4 stars
70
3 stars
29
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and untrained.

Cleanliness

Several reviews highlighted cleanliness issues, including reports of roaches and unsanitary conditions, which negatively impacted customer experiences.

Food Quality

Food quality varied significantly; while some customers enjoyed fresh and well-prepared sandwiches, others reported stale ingredients and food safety concerns.

Order Accuracy

Many customers experienced issues with order accuracy, particularly with online orders, leading to frustration and dissatisfaction.

Staff Efficiency

Service speed was inconsistent, with some customers noting quick service while others complained about long wait times and slow staff.
  • MS
    Maria Solis
    2 days ago
    5.0
    Always a great service. John very helpful and patience. Thank you. John for your service
  • KG
    Kristina Gutierrez
    3 days ago
    5.0
    Great service was greeted immediately by a young lady her name Patience. She was friendly and quick to make my order. Food was fresh definitely coming back!
  • VR
    venice rose
    3 days ago
    5.0
    I came in today and ordered a foot long meal. The employee that helped me her name was Paciencia, she was very respectful and helpful. I noticed a rude customer and i made sure to pay attention how to reacted to the situation. I will say she is a very respectful and definitely handled the situation to the best of her ability. Amazing employee
  • LN
    Ladie Neubian
    Nov 11, 2025
    1.0
    The one star is for the female manager (short and heavy set) with an horrible attitude and poor customer service.
  • BP
    Bhavu Patel
    Nov 6, 2025
    1.0
    I am a long-time Subway customer and was really disappointed with my recent visit to this location. The service I received was not up to the standards I've experienced in the past, and I feel there is a significant difference in service compared to a decade ago. The worker who assisted me seemed to lack sufficient knowledge on how to properly prepare the food. Additionally, the customer service was an issue; the treatment was not respectful, and also there was an issue with what I received versus what I was charged. I don't want to judge the entire brand, but I hope this feedback helps the owner or corporation address the service and training issues at this specific store. Providing proper training on both food preparation and customer interaction is crucial for business success. I have my transaction number and hope management will review the camera footage to look into the service and the specifics of my order. ID-Trans:- 1/A-640809 (11/06/2025 4:17)

Frequently Asked Questions About Subway

Where is Subway located in San Antonio?

Subway is located at 1464 Austin Hwy, Suite 109, Lone Oak Square, San Antonio, TX 78209.

What are the operating hours of Subway at Lone Oak Square?

Subway is open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 9:00 AM to 10:00 PM.