EM
Ethan Martinez
Oct 17, 2025
I’ve been to my local Subway more times than I can count, and every single time it’s the same battle a psychological chess match over olives. I say, “Could I get a few more olives, please?” and they give me exactly three. Three. Like they’re rationing them out for wartime sandwiches. I’m not asking for the moon here, just enough olives so I can actually taste them. It’s wild how every employee suddenly becomes a strict accountant of olive distribution the moment I open my mouth.
What really gets me is the hesitation the pause, the glance, the sigh before the worker adds one, maybe two more, as if I’ve just asked for free gold. Meanwhile, the lettuce is piled like Mount Everest, the onions are spilling out, and the pickles are basically a second sandwich layer. But olives? Nah, those are apparently sacred artifacts that must be preserved at all costs. I’m standing there trying to negotiate like I’m in some kind of deli hostage situation.
The worst part is there’s no room for debate. I can’t appeal to reason, can’t bargain my way to a fair olive ratio. I just get that tight lipped smile and the mechanical “that’s enough olives.” Who decided this? Is there an internal olive policy manual? A strict cap enforced by the Olive Police? I’m half-expecting a manager to pop out of the back holding a scale, ready to measure my sandwich like it’s contraband.
At this point, I’m convinced the Subway workers are hoarding the olives out of pure spite. I dream of a world where I can walk in, order a sandwich, and say “extra olives” without feeling like I’ve committed a federal offense. Until then, I’ll keep fighting the good fight, standing up for sandwich justice, and forever mourning the olives that should have been mine.
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Noel Latsha
Oct 17, 2025
I've been to this location many times, and somehow they fail to order enough olives every single day. I want olives on my sub. I ask for more olives. They claim they can't give me more. Why not? At some point a manager told me they only have so many olives every day. They keep giving me like 4 olives and refuse to give me more when I ask. The worst part is that they sometimes actually run out of olives so if you go later at night you will just be told, "we're all out of olives." It's ridiculous.
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Margie gutierrez
Sep 17, 2025
I visited this location on 9/15/2025 around 7:45–8:00 p.m. There were three associates working at the time (two males and one female). The female associate was at the bread station, one male was near the toppings, and the other (with a mustache) was at the register.
When ordering, my mom asked for a specific type of bread, but the wrong one was given. When she clarified, the female associate made an annoyed face and said, “That’s why I asked you which bread.” She continued to act impatiently. When my mom ordered an Italian BMT, the associate asked, “What do you want on it?” My mom, frustrated, reminded her that the Italian BMT is a standard sandwich with specific meats. We explained that we wanted it the way it normally comes, without customizations. A knowledgeable associate should know what proteins come on a menu item without needing the customer to list them out.
At the toppings station, my mom gave her list of veggies and sauces to the male associate with the mustache. Unfortunately, he was distracted because Frankie, had just announced he had “passed” something, and the staff were busy congratulating him and offering him a free pizza. While that was nice, it took their attention away from customers. As a result, the associate only added the last two toppings my mom listed (salt and pepper) and missed the rest. When my mom asked about the red onion, he again used the same dismissive phrase, “That’s why I asked you.” This felt frustrating, especially since he wasn’t listening in the first place.
Overall, both the female associate and the male associate with the mustache repeatedly showed poor customer service by using that phrase instead of owning their mistakes and focusing on the order. My mom and I let it go in the moment, but I did call the manager afterward to share our concerns. He appreciated the feedback and assured me he would address it with the employees involved.
We’ve always preferred this Subway over the one just five minutes away, but after this experience, we left disappointed. Hopefully, improvements are made because this location has been our go-to.
AL
Annabelle Luna
Sep 7, 2025
This is the second time we've tried this location and both times the employees have been so rude.
The first time was about a month ago. My wife asked for extra olives and the container was almost empty, the attendant put what was left and said "that's all we have". When my wife asked for more mayonnaise, the attendant added just a drop and asked, "is that enough?"
Figuring he probably had a bad day we just let it slide, payed, and went home.
Today we tried again and a different attendant was making the sandwiches...
Same thing, my wife asked for more olives and the attendant said, "That's all I can put", I then entered the conversation and said, "if you need to charge me extra, that's fine, just give her more olives" to which he replied, "I can't, that's all I can put on there, that's actually more than I should have put".
Unbelievable!!
Is there a shortage of black olives I'm not aware of?
We have NEVER had this happen at ANY other SUBWAY and we eat SUBWAY all the time.
These attendants are rude and condescending.
We will not be returning, which is probably what they wanted to begin with because as we left they were having a good laugh with the man that ordered before us.
I guess, from reading other reviews posted, this is the standard for this location. How sad.
I dont typically write reviews but dude they have terrible customer service. SO RUDE! Man with beard didnt catch his name working at 3:20pm on Thursday Aug 21st.Thought he was going to hand me my bag since I ordered for picked, so i reach for it then he slammed my sandwiches down on the counter! I still said Thank you and he said nothing. Not a word. Then gave me judgy looks while I was walking out. Tuh other Culebra locations is way better. Especially with customer service. Was already having a bad day. Didn’t need my sandwiches slammed down in front of me.