Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 8839 Culebra Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
There are frequent reports of rude and unhelpful staff, with several customers mentioning negative interactions with employees.
Cleanliness
While some customers praised the cleanliness of the store, others reported unsanitary conditions and a lack of attention to hygiene.
Food Quality
Customers expressed dissatisfaction with the quality and freshness of the food, particularly regarding the vegetables and portion sizes.
Service Speed
Many reviews noted slow service, with long wait times and issues with order accuracy.
Positive Experiences
Despite the negative feedback, there are also numerous positive reviews highlighting friendly staff and good food, indicating that experiences can vary significantly.
CL
Craigs List
Nov 16, 2025
1.0
I called MULTIPLE TIMES about my order immediately after I placed it. They do NOT answer the phone. Poor customer service, unsanitary, and unprofessional.
DW
Dakota White
Nov 10, 2025
1.0
Hours posted and waited 10 minutes and they saw us and still didn't open the door.
NS
Noemi Rolon Silva
Oct 3, 2025
1.0
My husband and me have been to this store in the past and never got such bad service. I ordered a footlong chik and bacon and the guy grabs the bread and splits it and a piece near the center of the top of the bread almost tore off completely, so I asked him to change the bread since i don't want my sandwich falling apart when they add the veggies and sauce, and the guy responded, " that is ok, I can use it." Maybe for him it was ok since it's not his sandwich and not paying for it. Then he just sprinkles a bit of cheese on it leaving a lot of the meat uncovered and when I asked him to put a bit more, he answers, it will be extra cost. I asked him if he was just being difficult and tells me that if I didn't like the service, I could leave the store. I decided to buy the sandwich, which he did change the bread with attitude, since i had to run some errands but will never buy again if he's around. Very unsat service from this person
DT
Danni Trejo
Sep 24, 2025
1.0
Iv came to this location several times for both myself and my wife and have never had any issues up until yesterday. I normally place my order via the app and go in immediately to ensure my meal is made right. Normally I tell them how I would like it made and they make it with no issues. This time they forgot to toast the bacon so my wife took the sandwich back (un eaten btw not even a single bite) and some guy named Ismael who claimed to be the store manager made her cry. He denied to remake the sandwich and then crumbled her receipt and tossed it behind him denying our refund. And she left the store empty handed. Very disappointing. My loss your gain on the $10 & whoever the store owner is should consider giving Ismael some customer service training because he came off extremely passive aggressive and as if he didn’t want to be there. If anyone would like to reach out to my directly please do!
CC
CRAIGYMAN64
Aug 13, 2025
5.0
Ismael G was very polite, the store was the cleanest subway I've ever been to. He immediately said good morning to both me and my better half. And, had our sandwiches done in great time and just the way we like them. Great manager very personable, 10/10 we will be back because of the customer service.
Subway is located at 8839 Culebra Road, Suite 114, Carimar Square Shopping Center, San Antonio, TX 78251.
What are the opening hours of Subway at Carimar Square Shopping Center?
Subway is open daily from 9:00 AM to 11:00 PM.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
Does Subway offer catering services?
Yes, Subway offers catering services to meet your event needs.
What ordering options does Subway provide?
Subway offers in-store pickup, curbside pickup, delivery, and online ordering via their app and website.
Can I dine inside the Subway restaurant at Carimar Square?
Yes, Subway offers dine-in services at this location.
Does Subway have a drive-through service at this location?
No, this Subway location does not have a drive-through.
What nearby restaurants can I visit before or after Subway?
Nearby restaurants include Parceritos Colombianos, Pho VN Bistro, Pho VN Bistro 2, Maggiano Little Italy, and The Corner bar, offering a variety of Colombian, Vietnamese, Italian cuisine, and bar options.
Are there any fitness centers near Subway at Carimar Square?
Yes, Anytime Fitness is located nearby, ideal for a workout before or after your meal.
What convenient services are available near Subway in Carimar Square?
Near Subway, you can find services like Smarty Pants Learning Center (daycare/preschool), Glass For My Car (automotive repair), Square Nails & Spa, and Vaporē (e-cigarette store). These facilities offer convenience if you need childcare, car repair, personal care, or retail shopping.