Subway

3.6
157 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 5138 UTSA Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5138 UTSA Blvd, San Antonio, TX
78249, United States

Hours

Reviews

3.6
157 reviews
5 stars
78
4 stars
22
3 stars
10
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some employees praised for their friendliness and efficiency, while others are reported as rude and inattentive.

Food Quality

Many customers expressed dissatisfaction with the quality and accuracy of their orders, including missing ingredients and poorly assembled sandwiches.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean and well-maintained, while others reported unsanitary conditions.

Operational Issues

Customers frequently mentioned issues with the store's hours, including early closures and inconsistent availability of menu items.

Staffing Concerns

Several reviews highlighted the lack of adequate staffing during busy times, leading to long wait times and poor service.
  • RD
    R. D.
    Oct 8, 2025
    1.0
    This was my first time here and I got the most poorly assembled sandwich I've ever had. I opened up the footlong from the wrapper and the bread was so deformed and it wasn't wide enough for the contents that I couldn't even eat the sandwich. I've never had any other sandwich place present such a disaster before. Barely any meat too. I feel this particular loaf of bread should have been tossed or they deformed it quite a bit while wrapping it. It was like I only got 1 side of bread. Management should quality check some sandwiches at random, you are losing customers because of this.
  • CM
    celia magnone
    Oct 6, 2025
    1.0
    tonight i came to get my usual sandwich, it was around 9:15. as i was walking to the door the man working locked it and walked to the back. i assumed he was using the restroom so i didn’t mind. around 9:47 we made eye contact multiple times and still the door was locked. when he finally opened the door he claimed to have never seen me and was extremely rude. if i got his name correct, his name was keddrick. he was muttering under his breath while i ordered my sandwich and at the register clearly said, “jesus christ” and started laughing. it’s not like i ordered the whole menu. i’m confused as to why this is allowed. this store doesn’t close until 11pm and the service was beyond terrible. i love the people here, like randal, i would love to see something done about this because it was just beyond disrespectful. in the photo i attached to this review, it’s him blatantly ignoring me after i had knocked and after at least 3 separate times of us making eye contact.
  • AL
    Amy Linares
    Sep 5, 2025
    5.0
    Kay was extremely helpful and made our sandwiches quickly. Despite being by herself she did amazing. Unlike the location at the rim that has 2 workers and closes their doors an hour earlier than closing.
  • JJ
    Jose Castillo Jr
    Mar 20, 2019
    5.0
    Always good food and the service was great.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 5138 UTSA Blvd?

Subway at 5138 UTSA Blvd is open Monday through Saturday from 9:00 AM to 11:00 PM, and Sunday from 10:00 AM to 11:00 PM.

Does this Subway location offer delivery and pickup options?

Yes, Subway offers in-store pickup, curbside pickup, and delivery services at this location.