Subway

4.3
735 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 9638 Potranco Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9638 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

4.3
735 reviews
5 stars
490
4 stars
121
3 stars
52
2 stars
27
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the staff for their excellent service, highlighting specific employees like Nia, Erica, and Jakai for their friendliness and efficiency.

Cleanliness

The restaurant received positive remarks for being clean and well-maintained, contributing to a pleasant dining experience.

Food Quality

Many reviews noted the freshness and quality of the food, although there were some complaints about portion sizes.

Speed of Service

Customers appreciated the quick service, especially during busy hours, although there were a few instances of delays with online orders.
  • PG
    Pedro Guangorena
    3 days ago
    5.0
    The place was clean, the service was friendly, a little busy but understandable that they were working. Overall, a very good experience this time.
  • EA
    Elizabeth Aguirre
    6 days ago
    5.0
    Joe had excellent customer service. Sandwiches ready fast.
  • ME
    Markus Escalera
    Dec 18, 2025
    5.0
    Restaurant was clean and well maintained. Tee did a really good job at handling 6 people at once and made our orders in a timley manner.
  • IR
    iasha rabee
    Dec 11, 2025
    1.0
    I placed an online order at 545pm. The order stated ot would be ready at 6:10pm. I got there at 6 and it was only 2 workers. There was 2 other people waiting for online orders. One of the online orders got their food and left. 6:05pm my order still hadn't been started. A customer walked in and the young man proceeded to fix his order...as a walk in!! The other worker Kim, was filling chips..while the young man was making sandwiches by himself. I asked Kim if online orders were of any priority. She said it depends on when the order was placed. I placed my order online yet the customer who just walked in had their sandwich made before mine. Its an incredibly terrible process. I was charged for a sandwich that had not been made. So now I have to wait 7-10 business days for a refund for a sandwich that was never made. All because Kim couldn't stop to help her coworker make sandwiches because restocking chips was more important. Subway, you have to do better..
  • JZ
    Johnnie Zamora
    Dec 7, 2025
    2.0
    I got the Philly Steak with some veggies uhm WHERE IS THE MEAT????? My girl got spicy Italian again WHERE IS THE MEAT??? I don't even want to look at the other sandwiches. There is a thin line of meat compared to everything else between the bread. The other location gave us more meat we can taste per bite down on the south side. Most likely won't be returning to this one. Thank you.

Frequently Asked Questions About Subway

Where is Subway located in San Antonio?

Subway is located at 9638 Potranco Rd, Suite 106, Potranco Shopping Center, San Antonio, TX 78251.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner meals, offering a variety of sandwiches, wraps, and salads.