Subway

4.3
674 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 9638 Potranco Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9638 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

4.3
674 reviews
5 stars
432
4 stars
120
3 stars
52
2 stars
26
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and fast service, particularly highlighting employees like Natalie, Joe, and Josiah for their excellent customer interactions.

Cleanliness

While some reviews noted the restaurant was clean, others reported dirty tables and unsanitary conditions, indicating inconsistency in cleanliness standards.

Food Quality

Customers generally enjoyed the food, with specific mentions of delicious sandwiches, though some complaints about missing toppings and skimpy portions were noted.

Management Issues

Several reviews pointed out poor management practices, including rude behavior from the store manager and issues with order fulfillment, leading to dissatisfaction among customers.

Online Ordering

There were multiple complaints regarding the online ordering process, with customers experiencing delays and issues with their orders not being prepared on time.
  • LL
    LisaLovesBeauty -LLB
    Nov 17, 2025
    5.0
    Natalie is super helpful and made my sandwich great. Store is clean and organized!!! Will definitely come back
  • AA
    Alejandra Aguingaga
    Nov 15, 2025
    1.0
    Placed online order smh my 6 inches sub were more like 4 inches , with one being smaller than the other one, on top of that, a hair came out my meatball sub smh… very disappointed.
  • JU
    Jessica Ursa
    Nov 15, 2025
    5.0
    Really like this location, always friendly staff no matter what time, especially being 24 hr. Service. Erica was very helpful, and James always gives great service!
  • MG
    Michael (Glasses)
    Nov 14, 2025
    5.0
    Our sandwich maker Ardon did a fantastic job making our delicious subs . The restaurant was efficient and clean too!
  • JG
    Jose Gomez
    Nov 13, 2025
    5.0
    The guy at register was amazing. He is great at multitasking. There were times he was pulled in all directions. Yet he was able to attend to multiple customer's needs. Great job

Frequently Asked Questions About Subway

Where is Subway located in San Antonio?

Subway is located at 9638 Potranco Rd, Suite 106, Potranco Shopping Center, San Antonio, TX 78251.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner meals, offering a variety of sandwiches, wraps, and salads.