Subway

3.7
217 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 903 East Bitters Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
903 East Bitters Rd, San Antonio, TX
78216, United States

Hours

Reviews

3.7
217 reviews
5 stars
115
4 stars
29
3 stars
19
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude or unhelpful.

Cleanliness Issues

Several reviews highlighted cleanliness concerns, including dirty tables, roaches, and unsanitary conditions in food preparation areas.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Management Problems

Customers noted issues with management, including early closures, poor staff training, and inadequate support for employees.

Food Quality

While some customers enjoyed their meals, others reported issues with food freshness and preparation, leading to dissatisfaction.
  • BM
    Brandon Mitchan
    Dec 30, 2025
    1.0
    Food was fine, but good lord was the service HORRIBLE! I felt like I was in the twilight zone. While I’m at the register, the girl working was there on face time cussing and acting a FOOL. I’ve never been so shocked with someone’s behavior. I will use another Subway from now on.
  • ZD
    Zachariah Durbin
    Nov 26, 2025
    5.0
    As per usual the sandwich I got was great! What more can I say?
  • KM
    KM Mont
    Nov 23, 2025
    1.0
    Ordered ahead to pickup when I looked up order it was canceled. When checking with bank they said restaurant canceled
  • SG
    Selena Gonzales
    Sep 26, 2025
    5.0
    Crystal was so nice! She made 4 delicious sandwiches for my family and made them exactly how we wanted them. Thank you Crystal! I originally approached a guy named Andrew he wasn't pleasant and as soon as I started telling him I had 4 sandwiches he kinda just tossed me to Crystal even though she had just made the previous customers sandwiches. While she was making my sandwiches he was outside smoking a cigarette. While Crystal was on my last sandwich he comes back in while another customer was waiting. He grabbed my last sandwich and started handling it aggressively. I asked him to please let her finish. I gave the rating I gave solely because of Crystal. Im happy she ended up taking care of us!
  • AA
    Alex
    Aug 29, 2025
    1.0
    Missing lettuce in my to-go salad… That’s incompetence.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 903 East Bitters Rd, Suite 103, Redondo Shopping Center, San Antonio, TX 78216.

What are the operating hours for this Subway location?

The restaurant is open every day from 9:00 AM to 10:00 PM.