Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 20079 Stone Oak Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported issues with incorrect orders, missing items, and poorly made sandwiches.
Customer Service
Feedback indicates a mix of friendly and rude staff, with many customers expressing frustration over poor service and long wait times.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the store, including dirty floors and unsanitary food handling practices.
Food Quality
Customers frequently mentioned issues with stale bread, skimpy portions, and overall dissatisfaction with the quality of food.
Staffing Issues
Many reviews pointed out that the location is often understaffed, leading to long wait times and disorganization.
CO
Carlos Orozco
Feb 25, 2026
4.0
Poor customer service with the use of self service....
SF
Sabria Frehulfer
Feb 23, 2026
1.0
My best friend and I stopped in for a quick dinner after her son's swim lesson. We were greeted and asked if we would like to use the new kiosks they just put in. I said no thank you, I'm not that tech savvy. And was met with well we're going full kiosk within the next week or so, and online orders will take precedent over in customer orders. So there are 3 people working, 2 of which were standing in the lobby. Im sure one can take in customer orders; while one does online orders. Im a manager at my job and this place is far from efficient. At this time we were the only people there, so I dont know why we couldn't just place in person orders. Thankfully I navigated the kiosk with minimal assistance. But the salad I ordered is a far cry from the salads I've ever gotten at any subway. It looked like a small bowl of veggies I would feed to my son's guinea pigs. Definitely not the salads Subway pictures in their advertising or the chopped salads they were known for. The kiosks ask to leave a tip. I dont know why since, they're only now paid to make the food; not take the orders or deal with the customers directly.
JL
Jaymes Leemah
Feb 21, 2026
1.0
Please believe the low ratings . I came in and was not acknowledged by neither of the 2 youngsters that work there . They prioritize online orders. I was standing there watching the kid make 4-5 sandwiches and finally he helped me . I never asked for jalapeno I said black olives and he just laughs like what if I was allergic? Needless to say last time for sure I’m coming here . Pathetic lazy young workers .
LM
Lawrence Miller
Feb 20, 2026
4.0
Good service.
MW
Matthew Walter
Jan 19, 2026
1.0
My order was incorrect. It was also missing items. It is not rocket science, it's a sub. I will not order here anymore. Going to firehouse subs from now on.
What types of meals does Subway at Alta Vista At Stone Oak serve?
Subway serves breakfast, lunch, and dinner at this location.
Where is Subway located in San Antonio?
Subway is located at 20079 Stone Oak Pkwy, Suite 1100, in Alta Vista At Stone Oak, San Antonio, TX 78258.
What are the operating hours for Subway at Alta Vista At Stone Oak?
The restaurant is open Monday to Wednesday, Friday, and Saturday from 9 AM to 11 PM; Thursday from 4 PM to 11 PM; and Sunday from 9 AM to 10 PM.
Does Subway at this location offer catering services?
Yes, catering services are available at this Subway location.
Can I order Subway for pickup or delivery at Alta Vista At Stone Oak?
Yes, you can order for in-store pickup or delivery from this Subway restaurant.
How can I place an order online for Subway at Stone Oak?
You can place your online order via their menu page at https://subway.com/en-us/restaurant/46460-0/menu/.
Does Subway allow dining inside the restaurant at this location?
Yes, this Subway offers dine-in options for customers.
What nearby beauty and spa services can I visit near Subway on Stone Oak Parkway?
Nearby you can visit Shine Salon Boutique and VibrantLivingTherapeutics for beauty and spa services.
Are there any pet grooming services close to Subway at Alta Vista At Stone Oak?
Yes, Happy Hound Grooming is a nearby pet groomer and pet service available near this Subway location.
What other dining options are near Subway on Stone Oak Parkway?
Nearby dining options include Trilogy Burger Bistro and Noodles Now, offering burgers and Vietnamese cuisine respectively.
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