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Subway

3.4
(226 reviews)

Business Details

(210) 481-3478
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 20079 Stone Oak Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20079 Stone Oak Pkwy, San Antonio, TX
78258, United States

Hours

Reviews

3.4
226 reviews
5 stars
92
4 stars
41
3 stars
15
2 stars
12
1 star
66

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poorly made sandwiches.

Customer Service

Feedback indicates a mix of friendly and rude staff, with many customers expressing frustration over poor service and long wait times.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store, including dirty floors and unsanitary food handling practices.

Food Quality

Customers frequently mentioned issues with stale bread, skimpy portions, and overall dissatisfaction with the quality of food.

Staffing Issues

Many reviews pointed out that the location is often understaffed, leading to long wait times and disorganization.
  • CO
    Carlos Orozco
    Feb 25, 2026
    4.0
    Poor customer service with the use of self service....
  • SF
    Sabria Frehulfer
    Feb 23, 2026
    1.0
    My best friend and I stopped in for a quick dinner after her son's swim lesson. We were greeted and asked if we would like to use the new kiosks they just put in. I said no thank you, I'm not that tech savvy. And was met with well we're going full kiosk within the next week or so, and online orders will take precedent over in customer orders. So there are 3 people working, 2 of which were standing in the lobby. Im sure one can take in customer orders; while one does online orders. Im a manager at my job and this place is far from efficient. At this time we were the only people there, so I dont know why we couldn't just place in person orders. Thankfully I navigated the kiosk with minimal assistance. But the salad I ordered is a far cry from the salads I've ever gotten at any subway. It looked like a small bowl of veggies I would feed to my son's guinea pigs. Definitely not the salads Subway pictures in their advertising or the chopped salads they were known for. The kiosks ask to leave a tip. I dont know why since, they're only now paid to make the food; not take the orders or deal with the customers directly.
  • JL
    Jaymes Leemah
    Feb 21, 2026
    1.0
    Please believe the low ratings . I came in and was not acknowledged by neither of the 2 youngsters that work there . They prioritize online orders. I was standing there watching the kid make 4-5 sandwiches and finally he helped me . I never asked for jalapeno I said black olives and he just laughs like what if I was allergic? Needless to say last time for sure I’m coming here . Pathetic lazy young workers .
  • LM
    Lawrence Miller
    Feb 20, 2026
    4.0
    Good service.
  • MW
    Matthew Walter
    Jan 19, 2026
    1.0
    My order was incorrect. It was also missing items. It is not rocket science, it's a sub. I will not order here anymore. Going to firehouse subs from now on.

Frequently Asked Questions About Subway

What types of meals does Subway at Alta Vista At Stone Oak serve?

Subway serves breakfast, lunch, and dinner at this location.

Where is Subway located in San Antonio?

Subway is located at 20079 Stone Oak Pkwy, Suite 1100, in Alta Vista At Stone Oak, San Antonio, TX 78258.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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