Subway

3.4
217 reviews
Get DirectionsCallWebsite

Business Details

20079 Stone Oak Pkwy, San Antonio, TX
78258, United States
(210) 481-3478
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Antonio Subway® Restaurant at 20079 Stone Oak Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20079 Stone Oak Pkwy, San Antonio, TX
78258, United States

Hours

Reviews

3.4
217 reviews
5 stars
90
4 stars
38
3 stars
15
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Many customers expressed dissatisfaction with the quality and freshness of the food, particularly the bread and portion sizes.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, both for in-store and online purchases, leading to frustration among customers.

Cleanliness

Several reviews mention unsanitary conditions and a lack of cleanliness in the store, impacting the overall dining experience.

Staffing Issues

Customers noted that the store often appears understaffed, leading to long wait times and disorganization during busy periods.
  • CC
    Christine
    Oct 11, 2025
    1.0
    Some locations will let you buy just a loaf of bread. This one charges $5 and the manager is not very friendly.
  • KA
    Kayla Abernethy
    Oct 2, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ The employees here are always attentive and very nice. We especially love the manager! The bread and cookies are always fresh, which makes a big difference. I’ve noticed some negative reviews about this location, but as a regular customer, I want to share my perspective. They do have a new staff, and yes, sometimes the line can get long, but people should consider that online orders often come in back-to-back. The team has to build those tickets while also helping customers in line, and I’ve always seen them work hard to keep things moving. Overall, this is a great Subway and one we’ll continue coming back to!
  • NN
    N A E O N
    Sep 22, 2025
    1.0
    It's frustrating that they don't accept cash over 20's, and don't have a sign about this when you order, they made my food but wouldn't sell it to me because I only had a 50, so rather then sell it to me they waist the food on the order ?? That doesn't make sense to me,
  • TV
    Tony Vilarreal
    Aug 14, 2025
    1.0
    Got a foot long today the lady making the sandwich was acting like whatever vegetables were left over she was going to take home 2 pieces of lettuce they’re stingy with their vegetables. Will never go back. Just close the store and keep everything 🤣
  • CB
    Cresencio B
    Aug 9, 2025
    5.0
    “Great experience here! Nathan and the team were awesome, friendly, quick, and made everything just right.
Read more reviews on Google

Frequently Asked Questions About Subway

What types of meals does Subway at Alta Vista At Stone Oak serve?

Subway serves breakfast, lunch, and dinner at this location.

Where is Subway located in San Antonio?

Subway is located at 20079 Stone Oak Pkwy, Suite 1100, in Alta Vista At Stone Oak, San Antonio, TX 78258.