Subway

3.8
391 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 11615 West Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
11615 West Ave, San Antonio, TX
78213, United States

Hours

Reviews

3.8
391 reviews
5 stars
201
4 stars
73
3 stars
28
2 stars
23
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, highlighting specific employees like Edward and Jamie for their exceptional customer care.

Food Freshness

The food quality was frequently noted as fresh and delicious, with several customers expressing satisfaction with their sandwiches.

Cleanliness

Several reviews mentioned the cleanliness of the location, with some customers stating it was one of the cleanest Subway restaurants they had visited.

Order Issues

There were multiple complaints about incorrect orders, particularly with drive-thru service, leading to frustration among customers.

Staff Attitude

While many reviews praised the staff, there were also reports of rude behavior from some employees, particularly during busy times or late hours.
  • MA
    Marlaina Allen
    Jan 3, 2026
    5.0
    Great service will come again
  • SR
    Smokey Rasta
    Jan 3, 2026
    5.0
    Very great service coming back for sure
  • HC
    Harold Vives- Capacetti
    Dec 24, 2025
    5.0
    Love the new look to this location! Very trendy, and the staff were friendly as well
  • RD
    R. D.
    Dec 5, 2025
    5.0
    This particular Subway single handedly is rebuilding my trust in the Subway brand. It’s the best franchise in the area, they make the sandwiches well and the online deals always work here. Other Subways have been pretty bad around here but this one stands out. As long as they honor the online deals I will keep coming. The night crew is who I deal with.
  • MG
    Maria I. Trejo Garcia
    Nov 25, 2025
    1.0
    Worst treatment I’ve ever received. I showed up and waited at least 15 minutes, only to be told my order didn’t exist. I even showed them the confirmation on my phone and proof that my card had already been charged. They still said they couldn’t do anything and told me to contact my bank. This used to be one of my favorite places, but the attitude of the staff was completely unacceptable.

Frequently Asked Questions About Subway

Where is Subway located in San Antonio?

Subway is located at 11615 West Ave, Bexar, San Antonio, TX 78213, USA.

What are the operating hours of Subway at 11615 West Ave?

Subway is open from 9:00 AM to midnight from Monday to Saturday, and from 9:00 AM to 11:00 PM on Sunday.