Sonic Drive-In

3.3
1092 reviews
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Business Details

2314 Thousand Oaks, San Antonio, TX
78232, United States
(210) 496-2283
http://www.sonicdrivein.com/locations/us/tx/san-antonio/2314-thousand-oaks/store-2973
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2314 Thousand Oaks for the ultimate SONIC experience!

Location

Sonic Drive-In
2314 Thousand Oaks, San Antonio, TX
78232, United States

Hours

Reviews

3.3
1,092 reviews
5 stars
368
4 stars
202
3 stars
154
2 stars
89
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly a manager named Manuel, leading to a negative customer experience.

Food Quality

Several customers reported receiving cold, stale, or improperly prepared food, including issues with cleanliness and food safety.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Location Condition

The physical state of the restaurant was criticized, with comments about broken equipment and a neglected appearance.

Service Speed

Customers frequently mentioned long wait times for orders, both at the drive-thru and for mobile orders.
  • KV
    Kat V.
    Dec 27, 2025
    2.0
    normally this sonic is awesome, however my husband and i came tonight and just wanted two slushies. my husband asked for a cup of extra nerds on the side. when he got the cup it wasn’t very full, so he kindly asked if he could have a bit more added. the employee said no and explained exactly why they couldn’t add more (it was the limit of scoops), however my husband then asked if he could pay for it to have him add more, and the employee said “no we cannot” with an attitude and closed the drive thru doors in my husbands face without a “have a good night” or anything of the sort. i worked in sonic management for 5 years and i can tell you right now that i know how simple it is to press the few buttons and make a ticket. this employee was the guy with the fried blonde hair. at this point i’d had rather gone inside myself and done it. thank you to the other employees here that have made our experience wonderful. :)
  • MM
    maria andreina romero matos
    Dec 25, 2025
    1.0
    Horrible experience at this location! The person in the drive thru was yelling and having a really bad attitude
  • ZD
    Zachariah Durbin
    Dec 17, 2025
    5.0
    The food was good.
  • PH
    Paul Holland
    Nov 28, 2025
    4.0
    Good service .
  • DG
    Denise Gibbs
    Nov 16, 2025
    5.0
    This has been our neighborhood Sonic for a few years and they have always been SUPER nice.
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