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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5510 Babcock Road for the ultimate SONIC experience!
Customers frequently reported long wait times, with many stating they waited over 30 minutes for their orders.
Food Quality
There were numerous complaints about food quality, including burnt items and incorrect orders, leading to dissatisfaction.
Customer Service
Several reviews highlighted poor customer service experiences, including rudeness from staff and lack of assistance.
Staffing Issues
Many customers noted that the location appears to be understaffed, contributing to slow service and order errors.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and quick service.
JA
Jessica Aguilar
2 days ago
1.0
Nope…..this is NOT the sonic you remember. Seems like it’s privately owned because the food is not the same as others. This is the Large Chicken dinner meal w/ one slice of burnt toast on the side. Worst thing is…tried to call to let manager know and of course no one answers. Don’t waste your money
SG
Sabrina Garcia
Jan 5, 2026
5.0
Our drinks were made perfectly
JS
Jim Siggins
Dec 22, 2025
3.0
Restaurant and grounds kind of dingy looking. Shake was delicious.
AG
Amy Gerke
Dec 13, 2025
5.0
Food was excellent. Everything was fresh and tasted great. Amira was really nice and engaging. She is an asset to your restaurant.
MM
Math-yugh
Dec 6, 2025
2.0
This Sonic is consistently slow in the morning. It feels like they are not at all interested in serving food before 11am. Probably understaffed and focused only on preparing for lunch. I tried them twice in the last 2 weeks, and both times it took 20+ minutes to get a burger and a kids meal with tenders. I even ordered fries on both (I would have preferred tots) just to make it easier. Apparently, chicken takes longer to cook- it was the only thing that was hot. I give up. Their location makes it convenient, but I'll travel further for faster service somewhere else.