Sonic Drive-In

3.7
1730 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4678 Walzem Road for the ultimate SONIC experience!

Location

Sonic Drive-In
4678 Walzem Road, San Antonio, TX
78218, United States

Hours

Reviews

3.7
1,730 reviews
5 stars
719
4 stars
387
3 stars
237
2 stars
128
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive drive-thru and ordering systems.

Food Quality

Several customers reported issues with food quality, including burnt items, incorrect orders, and unsatisfactory preparation.

Location Condition

The establishment is described as run-down, with many stalls out of order and a general lack of upkeep, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying certain menu items.
  • DG
    David Galaviz
    Jan 4, 2026
    1.0
    La persona que me atendio me bloqueo 2 tarjetas de alguna manera cuando se las llevo haciendo que mi estancia en estados unidos se complicara demasiado ya que no podia usar dinero. Tengan cuidado en esta tienda, con ninguna otra tienda habia tenido problemas de este tipo, la persona se molesto desde que llegamos porque somos mexicanos asi que pienso lo hizo por eso.
  • AT
    aven thompson
    Dec 24, 2025
    1.0
    WORKERS ARE RUDE and they food be sloppy.
  • MM
    Maria Moreno
    Oct 31, 2025
    1.0
    if i could put a 0 i would horrible customer service , waited 20 minutes in the drive thru kept trying to speak and nothing i ordered ahead of time on the app and it should have been ready by 9:17 didn’t revive my order till 9:40
  • WT
    WORLD TRAVELER
    Oct 7, 2025
    1.0
    Not a good sign when this place is empty at lunch time. After trying 2 different stalls, I was not about to try a 3rd one that probably didn't work. I left! Why are sonics in San Antonio so DUMPY? Corporate needs to revoke your franchise licenses!!!
  • RM
    Randal Montiel
    Oct 4, 2025
    1.0
    Restaurant advertises its open till 12 but staff close at 1130 and ignore customers by turning lights off and not answering boxs