Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5031 Rigsby Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
1,715 reviews
5 stars
567
4 stars
298
3 stars
260
2 stars
168
1 star
422
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and drinks, while others received cold or poorly prepared items.
Staffing Problems
Many reviews mentioned being understaffed, which contributed to slow service and operational issues.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
- AAANGJan 5, 20261.0Whoever was on shift today 1/5/26 @11:10a needs to be fired. Literally was waiting for service and no help at all. When driving by all I saw was a lady just talking to someone else inside. I’ve seen a lot of issues with this place based on reviews and I should have known to still not go.
- CBChelsie BettisJan 5, 20261.0Ordered 4 Blasts and 1 milkshake, and every single one was the consistency of milk—completely melted. Not to mention the very minimal toppings added that we paid extra for! Very disappointing, especially for the $35 price tag. I’m so tired of fast food restaurants charging top dollar while providing terrible quality.
- EBEvelyn biddyNov 20, 20251.0I just received my order 20 minutes after my expected pick up time and I had a single corn dog and a drink . The only answer I got was there is one person working right now so just wait. Having one person at lunch time is crazy. This is not the first time I have waited long past my pickup time.
- YGYeedy GarzaNov 16, 20255.0Isabel went out of her to fix the drink and shake that were made wrong. Our food was hot and fresh
- JSJOANN SOSAOct 26, 20252.0I don’t like to leave negative reviews but I had too. Ordered online and came to pick up my order and still waiting. Horrible I’m sorry. Get people that want to work and do the job right. Sorry sonic seems like all these fast food restaurants have gone down since this generation doesn’t care to work. Get people that have a passion to work. Sorry not sorry