Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, contributing to customer dissatisfaction.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with some mentioning health concerns related to food safety.
Wait Times
Several customers expressed frustration with long wait times for their orders, often exceeding expectations for fast food.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences with certain menu items.