Sonic Drive-In

3.2
937 reviews
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Business Details

9684 West Loop 1604 North, San Antonio, TX
78254, United States
(210) 688-9826
http://www.sonicdrivein.com/locations/us/tx/san-antonio/9684-west-loop-1604-north/store-5676
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9684 West Loop 1604 North for the ultimate SONIC experience!

Location

Sonic Drive-In
9684 West Loop 1604 North, San Antonio, TX
78254, United States

Hours

Reviews

3.2
937 reviews
5 stars
301
4 stars
183
3 stars
121
2 stars
81
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and orders being forgotten or incorrect.

Food Quality

Many reviews mentioned cold or poorly prepared food, including incorrect orders and items that were stale or overcooked.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Concerns

Frequent mentions of poor management practices, including understaffing and lack of responsiveness to customer complaints.
  • YH
    Yaqoob Haider
    Nov 16, 2025
    1.0
    Call up service yelling at customers and being rude to customers they don’t know how to treat customers they need to be trained professionally to respect and treat customers and the professional way, not yelling at them
  • JO
    Jozlyn Olivarez
    Nov 2, 2025
    2.0
    Forgot my drink
  • CC
    Camryn
    Oct 4, 2025
    1.0
    Drive thru wasn’t working, went to two different stalls and no one answered the call button. Literally order food from another place while waiting and left
  • CT
    corey taylor
    Sep 30, 2025
    1.0
    I drove home to discover I was given the wrong order (receipt was correct). I drove all the way back and then was given a cold cheeseburger!
  • AB
    Alessandra Benitez
    Sep 13, 2025
    1.0
    Worst Sonic to ever exist sat here for 45 minutes and watched our food get handed to a random car and finally got our order and got told there’s no straws or spoons left…. very disappointed
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