Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Antonio, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 24039 I-10 West for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
555 reviews
5 stars
204
4 stars
106
3 stars
81
2 stars
37
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders, even when the restaurant was not busy.
Staffing Issues
Numerous reviews highlighted chronic understaffing, leading to poor service and long wait times.
Food Quality
Several customers noted issues with food quality, including incorrect orders, cold food, and unsatisfactory preparation.
Customer Service
Many reviews mentioned rude or unhelpful staff, with a lack of accountability and poor communication regarding orders.
Location Condition
The physical condition of the restaurant was criticized, with reports of cleanliness issues and broken equipment.
- KNKrista NormanDec 23, 20251.0This will be our last visit to this sonic. So far I’ve been waiting for 30min for 4 soft drinks. Last week I waited over an hour for hamburgers. While the servers are kind they are chronically understaffed and unable to do anything in a reasonable amount of time.
- ARAlexis RobinsonOct 20, 20255.0Came here on Sunday around 11ish: Drive-thru was slow, but food was fresh! Order was all correct and the cheese was melted on my burger. I can’t say the same for other Sonic locations in the area.
- BBBSJOct 5, 20251.0Ordered 3 drinks 5 minutes before i arrived. Still took 15 minutes after we arrived. Keep in mind. 1 other customer was there.
- IBIdk BroSep 19, 20253.0Food was alright
- KCKarla CAug 31, 20251.0Pushed the order button at 10:30, waited, no one took our order, pushed it again, finally somebody on the intercom responds at 10:45 saying they can’t take our order because they close in 10min. 30 minutes should’ve been enough time. They weren’t busy. Sounds like they did it on purpose to not have to take our order at all.